Remote Chat Support Assistant Jobs in Alabama (NOW HIRING)

JOB DESCRIPTION: Singleton Schreiber, LLP is seeking an experienced, motivated, and detail-oriented Case Assistant to join our Louisiana team. The ideal candidate is a quick learner who takes direction well but is also not afraid to seek clarification and ask questions when appropriate. Exercising sound discretion and judgment are imperative as there will be a lot of direct contact with clients, many of whom are under tremendous stress and may feel overwhelmed.

This is a remote role open to candidates based in Louisiana. 

SALARY AND BENEFITS:

$21.00-$25.00/hour

Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Management of electronic information, document management, and document review.
• Manage case documentation and file organization by collecting, scanning, and uploading key documents (e.g., police reports, insurance policies, medical records) into the case management system while maintaining accurate notes and timelines.
• Track medical treatment and billing by monitoring client care, requesting records and bills from providers, and preparing treatment summaries for case evaluations and negotiations.
• Coordinate with third parties such as insurance adjusters, medical providers, and lien holders to gather documentation, verify coverage, and assist with organizing settlement and disbursement materials.

QUALIFICATIONS AND REQUIREMENTS:

• Successful candidates will be skilled communicators and able to empathize with clients while gathering necessary information
• Prior legal experience.
• Experience in case management software programs, preferably FileVine.
• Proficient in Adobe and Microsoft Office products including: Word, Excel, OneNote, Outlook, PowerPoint
• A successful candidate will be detail oriented and organized, be a team player, be reliable, and capable of multitasking and managing several time-critical projects under tight deadlines.
• Excellent written and oral communication skills

At Singleton Schreiber, we value the hard work and dedication of our team, and we’re proud to offer a benefits package that reflects that commitment. Our goal is to support your well-being, growth, and work-life balance through a wide range of meaningful perks:

• 100% employer-paid health, dental, and vision insurance for employees and dependents

• $50,000 in life insurance provided at no cost

• 401(k) plan with 6% dollar-for-dollar employer match after probationary period

• Generous paid parental leave for birth, adoption, or fostering

• Dependent care reimbursement up to $3,500/month

• Healthcare and Dependent Care Flexible Spending Accounts (FSAs)

• Monthly commuter reimbursement up to $100 for public transportation

• Home office reimbursement: $150 for a desk, $150 for a chair (one-time)

• $25 work-from-home allowance each pay period for hybrid and remote staff

• Up to $5,250/year in tuition reimbursement for professional development

• State bar and approved professional association dues covered

• $30 Grubhub lunch credit every first Friday of the month

• Community engagement support: matching donations to 501(c)(3) nonprofits and encouragement of volunteer time

NONDISCRIMINATION STATEMENT: Singleton Schreiber, LLP is an equal opportunity employer. Selection of candidates will be based solely on merit without regard to race, color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws.