ZipRecruiter

Log In

1

Gaming Customer Support Jobs in Alabama (NOW HIRING)

Akima, LLC

Game Developer

Huntsville, AL · On-site

For our shareholders, Pinnacle Solutions provides support and employment opportunities and ... For our government customers, Pinnacle Solutions delivers comprehensive services for general ...

Akima, LLC

Part Time Unity Game Designer

Huntsville, AL · On-site

$152K/yr

For our shareholders, Pinnacle Solutions provides support and employment opportunities and ... For our government customers, Pinnacle Solutions delivers comprehensive services for general ...

Akima, LLC

Part Time Unreal Game Designer

Huntsville, AL · On-site

$152K/yr

For our shareholders, Pinnacle Solutions provides support and employment opportunities and ... For our government customers, Pinnacle Solutions delivers comprehensive services for general ...

Chuck E. Cheese

Now Hiring Game Room Attendants Game Room Attendants support guests as they play games and are ... Excellent customer service skills * Energetic and enthusiastic personality Essential Job Functions ...

BAE Systems

Engineering Assistant V

Huntsville, AL · On-site

... customer support services. Improving the future and protecting lives is an ambitious mission, but ... Electronic Systems (ES) is the global innovator behind BAE Systems' game-changing defense and ...

BAE Systems

Technical Intern 4

Huntsville, AL · On-site

$14 - $18.75/hr

... customer support services. Improving the future and protecting lives is an ambitious mission, but ... Electronic Systems (ES) is the global innovator behind BAE Systems' game-changing defense and ...

next page

Showing results 1-20

All JobsGaming Customer Support JobsGaming Customer Support Jobs in Alabama

Gaming Customer Support information

See Alabama salary details

$9

$21

$51

How much do gaming customer support jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for gaming customer support in Alabama is $21.00, according to ZipRecruiter salary data. Most workers in this role earn between $10.91 and $23.99 per hour, depending on experience, location, and employer.

What is a gaming customer support?

A Gaming Customer Support job involves assisting players with game-related issues, such as troubleshooting technical problems, handling account inquiries, and providing guidance on gameplay. Support is typically offered via chat, email, or phone. The role requires strong communication skills, patience, and knowledge of the game or platform. It also involves reporting bugs, escalating complex issues, and ensuring a positive player experience.

What are the key skills and qualifications needed to thrive in gaming customer support?

To thrive as a Gaming Customer Support representative, you need strong communication skills, problem-solving ability, and a good understanding of gaming platforms or products, often supported by previous customer service experience. Familiarity with ticketing systems like Zendesk or Freshdesk, live chat interfaces, and possibly CRM software is frequently required; certifications in customer service can also be advantageous. Patience, teamwork, and adaptability are essential soft skills for managing diverse player inquiries and fast-paced shifts. These competencies ensure customer concerns are resolved efficiently, leading to higher player satisfaction and a positive gaming community.

What are the most common challenges faced by gaming customer support representatives?

Gaming Customer Support representatives often encounter challenges such as handling a high volume of tickets during game updates or bug reports, managing frustrated or upset players, and staying up to date with frequent changes in game features or policies. You'll need to quickly adapt to different player personalities and troubleshoot various technical or account issues across multiple platforms. However, training and support from experienced team members are typically provided, and most companies encourage a collaborative environment where knowledge sharing is common. These challenges are opportunities to build your problem-solving and communication skills, which are highly valued for advancement within the gaming industry.

What are the most commonly searched types of Gaming Customer Support jobs in Alabama?

The most popular types of Gaming Customer Support jobs in Alabama are:

What are popular job titles related to Gaming Customer Support jobs in Alabama?

For Gaming Customer Support jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Gaming Customer Support jobs in Alabama look for?

The top searched job categories for Gaming Customer Support jobs in Alabama are:

Gaming Customer Support jobs near you
Infographic showing various Gaming Customer Support job openings in Alabama as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 83% In-person, 6% Hybrid, and 11% Remote job distribution, with an average salary of $43,684 per year, or $21 per hour.

Game Developer

Huntsville, AL • On-site

Akima, LLC
Specialty Trade Contractors • 5 - 10K employees

6.8

Company rating: 6.8 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

377th of 450 rated engineering

People enjoy working here

Respectful managers

Good training

Learn more about Akima, LLCexternal

Full-time

Retirement

Re-posted 13 days ago

Job description

Pinnacle Solutions is looking for a passionate and motivated Game Developer to join our virtual development team. The ideal candidate has a foundational understanding of programming and game design principles, and a strong desire to learn and grow in a collaborative, fast-paced environment. The ideal candidate will be a self-starter, have a can-do attitude, and be willing to take ownership and help grow the capabilities of our growing engineering team. This position will provide an opportunity to apply academic and professional experience to the creation of serious games. Daily work will require experience in the Unity or Unreal game engines and the ability to learn custom frameworks and toolsets.
Responsibilities
  • Collaborate with designers, artists, and senior developers to implement gameplay features.
  • Follow development standards using proprietary development tools.
  • Debug and resolve bugs, performance issues, and gameplay inconsistencies.
  • Participate in regular development reviews and team meetings. Stay updated with industry trends and emerging technologies.

Qualifications
  • Bachelor's degree in Computer Science, Game Development, or a related field (or equivalent experience).
  • Knowledge of 2D/3D game mechanics.
  • Proficiency in one or more programming languages (C#, C++, etc.).
  • Familiarity with at least one game engine (Unity or Unreal Engine).
  • Strong problem-solving, analytical skills and attention to detail are a must.
  • Ability to work in a team and take constructive feedback.
  • Strong communication skills.
  • Must be a US Citizen with ability to obtain and maintain a Secret Clearance.

Desired Qualification:
  • Experience with version control systems (e.g., Git).
  • Familiarity with Unreal Blueprint.
  • Basic knowledge of game physics, or AI systems.
  • Familiarity with agile development workflows.
  • Experience in AR/VR development.
  • Experience in the Lua programming language.
  • One or more shipped titles.

Job ID
2025-20304
Work Type
Hybrid
Company Description
Work Where it Matters
Pinnacle Solutions, an Akima company, is not just another federal contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At Pinnacle Solutions, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
For our shareholders, Pinnacle Solutions provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers, Pinnacle Solutions delivers comprehensive services for general construction and renovation, as well as civil and marine construction.
As a Pinnacle Solutions employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
Akima logo

About Akima

Sourced by ZipRecruiter

As an Alaska Native Corporation headquartered in Herndon, Virginia, Akima is dedicated to delivering superior outcomes for our customers’ missions while simultaneously creating a long-lived asset for our Iñupiat shareholders. Akima maintains a portfolio of small businesses, 8(a) companies, and operating companies that deliver simplified and accelerated access to the products and services agencies need to ensure mission success.

Industry

Specialty trade contractors

Company size

5,001 - 10,000 Employees

Headquarters location

Herndon, VA, US

Year founded

1995

Social media

FacebookTwitter

View All Akima Jobs

What Akima employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply