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Remote Chat Support Agent Jobs in Riverside, RI (NOW HIRING)

Harris

(Remote) Software Engineer

Carolina, RI · Remote

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...

Sagility

Licensed Health Insurance Agents

Carolina, RI · Remote

$20/hr

... remote team, with opportunities available selling Medicare or Under 65 health plans. We are hiring ... As a Licensed Health Insurance Agent, you'll provide consultative sales support to customers ...

New

Cayenta

(Remote) Application Consultant

Carolina, RI · Remote

The Application Consultant role is project driven and supports a wide array of services for utility ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...

Harris

(Remote) Technical Engineer

Carolina, RI · On-site +1

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Collaborate with Product, Support, QA, and Engineering teams to improve customer outcomes.

Harris

(Remote) VP of R&D

Carolina, RI · Remote

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Support and grow the product development team * Take part in product planning and task assignment

Harris

(Remote) VP of R&D

Carolina, RI · Remote

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Support and grow the product development team * Take part in product planning and task assignment

The Williams Agency

Remote Insurance Agents

Providence, RI · On-site +1

$30K - $160K/yr

To support our agents in building meaningful, sustainable careers while changing lives -- starting ... If you're curious about what's possible here, let's chat! By submitting this form, you agree to ...

Harris

(Remote) Application Consultant

Carolina, RI · On-site +1

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Respond to incoming implementation support calls and resolve issues accordingly. * Develop a close ...

Harris

(Remote) Application Consultant

Carolina, RI · On-site +1

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Respond to incoming implementation support calls and resolve issues accordingly. * Develop a close ...

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All JobsChat Support Agent JobsRemote Chat Support Agent JobsRemote Chat Support Agent Jobs in Riverside, RI

Remote Chat Support Agent information

See Riverside, RI salary details

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How much do remote chat support agent jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote chat support agent in Riverside, RI is $18.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $21.49 per hour, depending on experience, location, and employer.

What is a remote chat support agent?

A Remote Chat Support Agent assists customers by answering questions, troubleshooting issues, and providing support through online chat platforms. They typically work from home and communicate with customers via text-based messaging rather than phone calls. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company’s products or services. Agents may handle multiple conversations at once and use scripts or knowledge bases to provide accurate responses.

What does a remote chat support agent do?

A typical day for a Remote Chat Support Agent involves responding to customer inquiries via live chat, addressing concerns, troubleshooting issues, and documenting interactions in the company's support platform. Agents often manage multiple chat conversations simultaneously while meeting response time and customer satisfaction targets. They may collaborate with team members and supervisors virtually, escalate complex issues as needed, and participate in regular training sessions to stay updated on products or services. The role is generally structured with set shifts, but offers flexibility in work location, making it a popular choice for those seeking remote opportunities.

Are remote chat support agent jobs legit?

Remote chat support agent jobs are legitimate positions offered by many companies to handle customer inquiries via online chat platforms. These roles typically require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should be cautious of scams and verify the employer's credibility before applying or sharing personal information.

How do I become a remote chat support agent?

To become a remote chat support agent, you typically need strong communication skills, basic computer proficiency, and familiarity with customer service software or live chat platforms. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or relevant certifications. Training is often provided by the employer to familiarize new agents with company policies and tools.

How much do remote chat support agents get paid?

Remote chat support agents typically earn between $12 and $20 per hour, depending on experience, company, and location. Some roles offer additional benefits such as flexible schedules and training in customer service tools. Salaries can vary based on industry and whether the position is full-time or part-time.

What cities near Riverside, RI are hiring for Remote Chat Support Agent jobs?

Cities near Riverside, RI with the most Remote Chat Support Agent job openings:

Remote Chat Support Agent jobs near you

(Remote) Software Engineer

Harris

Carolina, RI • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

79th of 245 rated software companies

Job description

MACC, a division of Harris; is seeking a Software Engineer who is skilled and has expertise in MSSQL, Python, and C# (.NET Core).

The ideal candidate will be responsible for designing, developing, and maintaining high-quality software solutions that meet our business needs.

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 25%. Candidates must hold a current, valid passport and be legally eligible to travel internationally. This includes either passport based visa exemption or possession of any required travel visas for entry into Canada, the United States, and the Caribbean. Preference will be given to candidates who can work in CST timezone.

Salary:

75K - 100K

AI & Innovation Mindset

We are committed to leveraging emerging technologies to improve how we work, serve our customers, and drive business outcomes. The successful candidate will demonstrate curiosity and a willingness to actively adopt and leverage AI tools to improve workflows, solve problems, and increase efficiency. Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI assistants, and automation tools, as part of their everyday work while maintaining appropriate judgment, security, and compliance standards.


What your impact will be:

  • Design, develop, and maintain database solutions using MSSQL.
  • Develop and maintain COBOL application to support a production environment.
  • Write clean, scalable, and efficient code in C# using .NET Core to enhance and replace existing environment.
  • Troubleshoot and debug applications to optimize performance.
  • Take part in code reviews and contribute to the continuous improvement of the development process.
  • Stay up to date with the latest industry trends and technologies.

What we are looking for:

  • Associates degree in Computer Science, Engineering, or a related field.
  • Proven experience as a Software Engineer or similar role.
  • Strong proficiency in MSSQL and database design.
  • Experience with Python, PowerShell or other scripting language.
  • Proficiency in C# and .NET Core framework.
  • Exceptional problem-solving skills and attention to detail.
  • Excellent communication and teamwork skills.
  • Ability to work independently and manage multiple tasks effectively.


What would make you stand out:

  • Experience with cloud platforms such as Azure or AWS.
  • Knowledge of Agile development methodologies.
  • Familiarity with GitHub practices and tools.

What we can offer:

  • 3 weeks' vacation and 5 personal days
  • Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
  • Employee stock ownership and RRSP/401k matching programs
  • Lifestyle rewards
  • Remote work and more!

About MACC:

Telecommunication companies of all sizes across the United States use MACC's billing system. Our products empower clients to reach new levels of efficiency through integration and process automation. MACC's products are supported by professional and dedicated customer care teams to ensure the outstanding service our clients deserve. Plus, we offer the stability of being a growing company with more than 45 years of experience.

About Harris:

Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.

#LI-remote

What Harris Computer employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

Social media

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