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Remote Chat Support Agent Jobs in Riverside, RI (NOW HIRING)

Liveops

Remote Customer Service Agent

Warwick, RI · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Providence, RI · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Pawtucket, RI · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Liveops

Remote Customer Service Agent

Cranston, RI · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

Morley

Vehicle Return Clerk (Remote - Michigan)

Carolina, RI · Remote

$17 - $22.75/hr

Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com | chat ... Wireless, 5G and satellite connections are not supported The Remote Experience Wondering what it ...

Harris

(Remote) Software Engineer

Carolina, RI · Remote

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...

Harris

(Remote) Application Consultant

Carolina, RI · Remote

The Application Consultant role is project driven and supports a wide array of services for utility ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...

Harris

(Remote) Application Consultant

Carolina, RI · Remote

The Application Consultant role is project driven and supports a wide array of services for utility ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...

Cayenta

(Remote) Application Consultant

Carolina, RI · Remote

The Application Consultant role is project driven and supports a wide array of services for utility ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...

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All JobsChat Support Agent JobsRemote Chat Support Agent JobsRemote Chat Support Agent Jobs in Riverside, RI

Remote Chat Support Agent information

See Riverside, RI salary details

$10

$18

$30

How much do remote chat support agent jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for remote chat support agent in Riverside, RI is $18.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $21.49 per hour, depending on experience, location, and employer.

What is a Remote Chat Support Agent job?

A Remote Chat Support Agent assists customers by answering questions, troubleshooting issues, and providing support through online chat platforms. They typically work from home and communicate with customers via text-based messaging rather than phone calls. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company’s products or services. Agents may handle multiple conversations at once and use scripts or knowledge bases to provide accurate responses.

What does a typical day look like for a Remote Chat Support Agent?

A typical day for a Remote Chat Support Agent involves responding to customer inquiries via live chat, addressing concerns, troubleshooting issues, and documenting interactions in the company's support platform. Agents often manage multiple chat conversations simultaneously while meeting response time and customer satisfaction targets. They may collaborate with team members and supervisors virtually, escalate complex issues as needed, and participate in regular training sessions to stay updated on products or services. The role is generally structured with set shifts, but offers flexibility in work location, making it a popular choice for those seeking remote opportunities.

What are the key skills and qualifications needed to thrive in the Remote Chat Support Agent position, and why are they important?

To thrive as a Remote Chat Support Agent, you need excellent written communication skills, quick typing abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Freshdesk is typically required. Strong problem-solving skills, patience, and the ability to remain professional under pressure help candidates excel in this customer-facing role. These skills are vital for efficiently resolving customer inquiries, maintaining a positive brand image, and delivering high-quality support from a remote environment.

What cities near Riverside, RI are hiring for Remote Chat Support Agent jobs? Cities near Riverside, RI with the most Remote Chat Support Agent job openings:
Remote Chat Support Agent jobs near you
Warranty Support Specialist (Remote - Michigan)

Warranty Support Specialist (Remote - Michigan)

Morley

Carolina, RI • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Morley Companies rating

6.7

Company rating: 6.7 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

302nd of 488 rated business services

Job description

About the Role

Location: Remote – Michigan residents

Are you a great communicator with an analytical mind? Are you interested in working from home? This could be an interesting opportunity for you!

As a remote Warranty Support Specialist at Morley, you'll use your customer service expertise to help automotive dealerships handle warranty claims from start to finish.

What You'll Do

  • Identify improvements by analyzing expense and frequency trends
  • Offer timely and accurate solutions for claim review
  • Communicate with internal and external partners through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude

Questions Before You Apply?

  • Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com
  • Chat hours:
    • M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time
    • Closed on some holidays. TA will respond to after-hours questions the next business day.

Skills for Success

Required Skills

  • Self-motivated, passionate professional who is enthusiastic, energetic and teamwork-oriented
  • Strong computer navigation and typing skills (minimum of 35 words per minute) (check your skills with a free typing test)
    (direct link to test: www.typingtest.com)
  • Excellent analytical and communication skills

Eligibility Requirements

  • Must have the ability to pass a pre-employment background check and drug screen
  • High school diploma or equivalent
  • One or more year of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
  • Ability to work shifts within the center’s hours of operation:
    • Monday - Friday
    • 8 a.m. to 6 p.m. Eastern / 7 a.m. to 5 p.m. Central / 6 a.m. to 4 p.m. Mountain / 5 a.m. to 3 p.m. Pacific time 
    • No weekends or late shifts!
  • Must be able to stick to the schedule reliably, as some queues are time sensitive

Nice to Have

  • Experience in warranty administration and / or insurance claims
  • Automotive dealership experience (e.g., service department, warranty administration)

Remote Work Requirements

  • Michigan resident 
  • Secluded and distraction-free work environment
  • Required internet setup:
    • High-speed internet delivered through a wired provider (cable or fiber)
    • Computer must be physically connected to your modem / router using an Ethernet cable
    • Wireless, 5G and satellite connections are not supported

The Remote Experience 
Wondering what it's like to work for Morley from home? Check out this video to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused.


(direct link to video: https://mrly.info/h4b)


Why Join Our Morley Family

At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.

Health & Wellness Benefits

  • Medical and prescription coverage
  • Dental and vision insurance
  • Paid time off
  • Associate wellness program with rewards for annual checkups
  • Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

Financial Benefits

  • 401(k) with match
  • Flexible spending account (FSA)
  • Life insurance
  • Company-paid short- and long-term disability insurance

Benefits to Make Your Life Easier

  • 24/7 online access to doctors through Teladoc
  • 24/7 nurse help desk
  • Patient advocacy with free 24/7 support for benefit questions and claims
  • Guidance for family, financial and estate planning (including wills)

About Morley

Our mission is to deliver extraordinary experiences.

We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.

We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.

Thank you for your interest in Morley.

Notices

  • Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo
  • Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
  • Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy
Qualifications:

At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.

Health & Wellness Benefits

  • Medical and prescription coverage
  • Dental and vision insurance
  • Paid time off
  • Associate wellness program with rewards for annual checkups
  • Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

Financial Benefits

  • 401(k) with match
  • Flexible spending account (FSA)
  • Life insurance
  • Company-paid short- and long-term disability insurance

Benefits to Make Your Life Easier

  • 24/7 online access to doctors through Teladoc
  • 24/7 nurse help desk
  • Patient advocacy with free 24/7 support for benefit questions and claims
  • Guidance for family, financial and estate planning (including wills)

About Morley

Our mission is to deliver extraordinary experiences.

We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.

We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.

Thank you for your interest in Morley.

Notices

  • Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo
  • Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
  • Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy
Education:UNAVAILABLEEmployment Type: FULL_TIME

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