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Remote Chat Support Agent Jobs in Renton, WA (NOW HIRING)

Solutions Architect - Amazon Connect

Bellevue, WA · Remote

$64.50 - $85/hr

Remote (US-based preferred) Employment Type: Full-time / Contract / Consulting (flexible) About the ... About Us AES is a 22-year-old niche boutique consulting firm with a strong track record supporting ...

Solutions Architect - Amazon Connect

Bellevue, WA · Remote

$64.50 - $85/hr

Remote (US-based preferred) Employment Type: Full-time / Contract / Consulting (flexible) About the ... About Us AES is a 22-year-old niche boutique consulting firm with a strong track record supporting ...

Customer Support: Deliver exceptional service by assisting clients with insurance-related questions ... With a supportive attitude, our leadership team educates and trains each diverse agent individually.

... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no ... you\'ll support our community with fast, helpful, and genuine responses across email, chat, and ...

Work From Anywhere Sales

Redmond, WA · Remote

$70K - $300K/yr

Life Insurance Agent / Agency Builder (Remote) - Globe Life AO Build a rewarding career, create ... Build strong relationships and provide exceptional customer support * Conduct virtual client ...

Customer Care Coordinator

Seattle, WA · Remote

$20.50 - $26.75/hr

... oriented individual to join our remote team. In this role, you will assist clients with ... Provide support via email, chat, and phone * Assist with updates, changes and general client ...

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Remote Chat Support Agent information

See Renton, WA salary details

$12

$21

$34

How much do remote chat support agent jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for remote chat support agent in Renton, WA is $21.45, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $24.62 per hour, depending on experience, location, and employer.

What is a Remote Chat Support Agent job?

A Remote Chat Support Agent assists customers by answering questions, troubleshooting issues, and providing support through online chat platforms. They typically work from home and communicate with customers via text-based messaging rather than phone calls. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company’s products or services. Agents may handle multiple conversations at once and use scripts or knowledge bases to provide accurate responses.

What does a typical day look like for a Remote Chat Support Agent?

A typical day for a Remote Chat Support Agent involves responding to customer inquiries via live chat, addressing concerns, troubleshooting issues, and documenting interactions in the company's support platform. Agents often manage multiple chat conversations simultaneously while meeting response time and customer satisfaction targets. They may collaborate with team members and supervisors virtually, escalate complex issues as needed, and participate in regular training sessions to stay updated on products or services. The role is generally structured with set shifts, but offers flexibility in work location, making it a popular choice for those seeking remote opportunities.

What are the key skills and qualifications needed to thrive in the Remote Chat Support Agent position, and why are they important?

To thrive as a Remote Chat Support Agent, you need excellent written communication skills, quick typing abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Freshdesk is typically required. Strong problem-solving skills, patience, and the ability to remain professional under pressure help candidates excel in this customer-facing role. These skills are vital for efficiently resolving customer inquiries, maintaining a positive brand image, and delivering high-quality support from a remote environment.

What job categories do people searching Remote Chat Support Agent jobs in Renton, WA look for? The top searched job categories for Remote Chat Support Agent jobs in Renton, WA are:
What cities near Renton, WA are hiring for Remote Chat Support Agent jobs? Cities near Renton, WA with the most Remote Chat Support Agent job openings:

Net Full stack Consultant: Remote Role

Qualis1 Inc

Seattle, WA • Remote

Contractor

Posted 29 days ago


Job description

Role: .Net Full stack Consultant

Location: Seattle, WA, Remote

Duration: 6+ months

Scope and Key Responsibilities

  • Test Automation Agent Development: Build agents for test case generation, test data creation (MCP framework), and script generation; integrate with UI, API, and workflow testing tools.
  • Test Workflow Development: Develop plugins to expose test orchestration actions to Copilot and AI Workbench for completing specific test workflows; implement RBAC, telemetry, and audit logging.
  • AI Agent / Test Workflow Deployment: Deploy agents to code and AI repositories, such as Copilot Studio, Azure AI Foundry, and AI Workbench as appropriate.
  • Integrate AI test agents with Azure DevOps for test plan retrieval, test status, and test result update.
  • Maintenance and Support: Provide ongoing support, troubleshooting, and iterative improvements for deployed agents to ensure reliability and adaptability to evolving requirements.
  • Documentation and Knowledge Transfer: Create comprehensive technical documentation and conduct knowledge transfer sessions to enable internal teams to operate and enhance the developed solutions.
  • Security and Compliance: Ensure all implemented solutions adhere to xxxxx’s security, privacy, and compliance standards, including secure handling of test data, audit trails, and responsible AI.