Remote Chat Support Agent Jobs in Detroit, MI (NOW HIRING)

$19/hr | Fully Remote After 2 Weeks of Paid Training | Detroit, MI

Do you enjoy helping others and making a difference in your community? We're hiring Community Care Advocates to support individuals and families by connecting them with critical community resources and assistance programs.

✅ $19/hr starting pay

✅ 100% Remote after 2 weeks of onsite training in Downtown Detroit

✅ Equipment provided

✅ 6-Month Contract-to-Hire Opportunity

✅ Excellent growth potential and long-term career opportunity

✅ Upon hire, receive a competitive benefits package including:

• 20 PTO Days
• 13 Paid Holidays
• 401(k)
• Medical, Dental & Vision Insurance

Training (Onsite in Detroit):

• Week 1: 8:30 AM - 5:00 PM
• Week 2: Same schedule as your trainer

After Training:

• Work Fully Remote
• Shift: 12:30 PM - 9:00 PM

• Answer inbound calls from individuals seeking assistance and support.
• Listen with empathy and identify community resources that fit callers' needs.
• Provide referrals for services such as housing, food assistance, healthcare, utility assistance, childcare, employment resources, and more.
• Document interactions and maintain accurate records.

• Strong customer service and communication skills
• Compassionate, patient, and professional demeanor
• Comfortable handling sensitive conversations
• Basic computer skills and ability to multitask

If you're looking for a rewarding opportunity to help others while working remotely, apply today!

This is a Permanent position based out of Detroit, MI.

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Aug 16, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.