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Remote Chat Support Agent Jobs in Bountiful, UT (NOW HIRING)

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Remote Chat Support Agent information

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$10

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How much do remote chat support agent jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote chat support agent in Bountiful, UT is $17.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $20.62 per hour, depending on experience, location, and employer.

What is a remote chat support agent?

A Remote Chat Support Agent assists customers by answering questions, troubleshooting issues, and providing support through online chat platforms. They typically work from home and communicate with customers via text-based messaging rather than phone calls. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company’s products or services. Agents may handle multiple conversations at once and use scripts or knowledge bases to provide accurate responses.

What does a remote chat support agent do?

A typical day for a Remote Chat Support Agent involves responding to customer inquiries via live chat, addressing concerns, troubleshooting issues, and documenting interactions in the company's support platform. Agents often manage multiple chat conversations simultaneously while meeting response time and customer satisfaction targets. They may collaborate with team members and supervisors virtually, escalate complex issues as needed, and participate in regular training sessions to stay updated on products or services. The role is generally structured with set shifts, but offers flexibility in work location, making it a popular choice for those seeking remote opportunities.

What job categories do people searching Remote Chat Support Agent jobs in Bountiful, UT look for? The top searched job categories for Remote Chat Support Agent jobs in Bountiful, UT are:
What cities near Bountiful, UT are hiring for Remote Chat Support Agent jobs? Cities near Bountiful, UT with the most Remote Chat Support Agent job openings:
Remote Chat Support Agent jobs near you
Infographic showing various Remote Chat Support Agent job openings in Bountiful, UT as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $37,390 per year, or $18 per hour.

Customer Success Manager | Fully Remote US

HireVue Inc

Sandy, UT • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Company Description
Hirevue is where hiring happens - transforming the way organizations discover, engage, and hire the best talent. Connecting companies and candidates anytime, anywhere, Hirevue's end-to-end hiring platform features video interviewing, assessments and conversational AI. The industry leader in science backed, modern hiring solutions powered by ethical AI, Hirevue has hosted more than 70 million video interviews and 200 million chat-based candidate engagements for over 1200 pioneering customers around the globe.
Job Description
As a Customer Success Manager, you won't just manage accounts-you'll serve as a strategic advisor, trusted partner, and change agent for some of our most valued clients.
If you thrive on driving real customer ROI, mastering cutting-edge HR tech, and collaborating cross-functionally to unlock business growth, this is your stage.
What You'll Do
You will take end-to-end ownership of customer retention, product adoption, and portfolio growth across a book of business valued up to $2M (12-15 key accounts).
Account Management & Strategic Leadership
  • Drive Strategic Value: Partner with a portfolio of Bronze, Silver, and Gold accounts to craft long-term adoption strategies that yield measurable business impact.
  • C-Suite Engagement: Facilitate high-impact executive meetings to define, track, and crush key business metrics.
  • Elevate the Experience: Champion initiatives that boost Net Promoter Scores (NPS) and optimize candidate experiences.
  • Unlock Expansion: Partner closely with HireVue's Strategic Sales team to identify growth, upsell, and expansion opportunities.
  • Cross-Functional Collaboration: Build strong networks across Sales, Product, Marketing, and Engineering to keep customer goals aligned with our product roadmap.

Product Advocacy & Expertise
  • Be the Subject Matter Expert: Guide customers through HireVue's best practices, helping them seamlessly integrate digital interviewing into their talent acquisition strategy.
  • Voice of the Customer: Advocate passionately for your clients internally to influence product design and enhance service delivery.

Qualifications
What You Bring to the Table
  • Experience: 2+ years in Customer Success, Account Management, SaaS/Tech consulting, or project/change management.
  • Industry Savvy: A strong foundation (or keen interest) in Human Resources and Talent Acquisition processes.
  • Executive Presence: Outstanding written and verbal communication skills with a proven track record of presenting to C-suite executives.
  • Negotiation & Influence: Natural ability to navigate complex stakeholder dynamics, mitigate account risk, and build consensus quickly.
  • Execution Focus: A high-energy, self-starter mindset with elite organizational and prioritization skills.
  • Tech Stack: Proficiency with Salesforce and Microsoft Office Suite.

Additional Information
All team members at Hirevue are expected to embody our core values, which are the H.E.A.R.T. of Hirevue. They are: Hero for our Customers, Enjoy the Journey, Always do the Right Thing, Reach Forwards, and Take Action and Go.
Flexible Paid Time Off / Medical, Dental, Vision / 12 Weeks Maternity & Adoption / 401K match
Click Here for US Benefits
This position is a work-from-home role. The individual in this role must be able to work from home in an environment free from distractions, where they can attend virtual video meetings. CSMs are expected to travel occasionally (up to 30%) to support customer meetings, attend trade shows, etc. This may involve occasional overnight travel.
Hirevue takes security seriously and has measures in place to protect work-related data in a remote setting. Our organization has implemented a BYOD (Bring Your Own Device) policy, HireVue uses Google User Enrollment, which ensures personal apps and data are kept separate from work apps and data should you choose to use your personal device for work purposes. HireVue can manage only the work-related aspects of the device, ensuring privacy for personal data.
Hirevue is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected under the law. HireVue is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. All your information will be kept confidential according to EEO guidelines.
Hirevue is NOT currently hiring in:
AK, HI, IA, ME, MS, NM or WV.
#remote-us

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