ZipRecruiter

Log In

2

Remote Chat Support Agent Jobs in Georgia (NOW HIRING)

AYS

Live Chat Agent

Atlanta, GA · Remote

$15 - $20/hr

Live Chat Agent Location: Remote Company Overview: AYS Inc is a leading provider of customer ... As a Live Chat Agent, you will be responsible for providing timely and accurate support to our ...

AYS

Live Chat Agent

Atlanta, GA · Remote

$15 - $20/hr

Live Chat Agent Location: Remote Company Overview: AYS Inc is a leading provider of customer ... As a Live Chat Agent, you will be responsible for providing timely and accurate support to our ...

Kaizen Advance

Client Support Agent - 2026

Atlanta, GA · Remote

$11 - $15/hr

... with work-from-home (remote) opportunities. We are onboarding independent customer service ... The Client Support Agent is responsible for providing effective customer service for all internal ...

MacStadium

Senior Technical Support Engineer

Atlanta, GA · On-site +1

$80K - $100K/yr

We are a remote-first company with a global team. We value autonomy, curiosity, and a bias toward ... Help shape the AI support agent's effectiveness - reviewing its output, identifying gaps, tuning ...

next page

Showing results 1-20

People also search for

All JobsRemote Chat Support Agent JobsRemote Chat Support Agent Jobs in Georgia

Remote Chat Support Agent information

See Georgia salary details

$9

$16

$25

How much do remote chat support agent jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote chat support agent in Georgia is $16.10, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $18.46 per hour, depending on experience, location, and employer.

What is a Remote Chat Support Agent job?

A Remote Chat Support Agent assists customers by answering questions, troubleshooting issues, and providing support through online chat platforms. They typically work from home and communicate with customers via text-based messaging rather than phone calls. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company’s products or services. Agents may handle multiple conversations at once and use scripts or knowledge bases to provide accurate responses.

What are the key skills and qualifications needed to thrive in the Remote Chat Support Agent position, and why are they important?

To thrive as a Remote Chat Support Agent, you need excellent written communication skills, quick typing abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Freshdesk is typically required. Strong problem-solving skills, patience, and the ability to remain professional under pressure help candidates excel in this customer-facing role. These skills are vital for efficiently resolving customer inquiries, maintaining a positive brand image, and delivering high-quality support from a remote environment.

What does a typical day look like for a Remote Chat Support Agent?

A typical day for a Remote Chat Support Agent involves responding to customer inquiries via live chat, addressing concerns, troubleshooting issues, and documenting interactions in the company's support platform. Agents often manage multiple chat conversations simultaneously while meeting response time and customer satisfaction targets. They may collaborate with team members and supervisors virtually, escalate complex issues as needed, and participate in regular training sessions to stay updated on products or services. The role is generally structured with set shifts, but offers flexibility in work location, making it a popular choice for those seeking remote opportunities.
More about Remote Chat Support Agent jobs
What are popular job titles related to Remote Chat Support Agent jobs in Georgia? For Remote Chat Support Agent jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support Agent jobs in Georgia look for? The top searched job categories for Remote Chat Support Agent jobs in Georgia are:
What cities in Georgia are hiring for Remote Chat Support Agent jobs? Cities in Georgia with the most Remote Chat Support Agent job openings:
Remote Chat Support Agent jobs near you

Live Chat Support Representative at CityGreen Services Atlanta, GA

City Green Inc

Atlanta, GA • Remote

$31 - $34/hr

Full-time

Medical, Dental, Vision, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Live Chat Support Representative – Remote Live Chat Support Representative job at CityGreen Services. Atlanta, GA. This is a remote position.

Position: Live Chat Support Representative Location: United States (Remote) Company: CityGreen Services CityGreen Services is a leading provider of sustainable landscaping solutions for commercial and residential properties. Our team is dedicated to creating and maintaining beautiful outdoor spaces using environmentally-friendly methods. We are a forward-thinking company, always seeking innovative ways to improve our services and contribute to the well-being of our community.

Job Summary CityGreen Services is seeking a highly motivated and customer-focused individual to join our team as a Live Chat Support Representative. In this role, you will be responsible for providing efficient and effective support to our clients through our live chat platform. As a representative of our company, you will play a key role in ensuring our customers are satisfied with our services and have a positive experience with our brand.

Pay: $31 - $34 per hour Key Responsibilities Provide timely and accurate responses to customer inquiries and complaints through our live chat platform Troubleshoot and resolve customer issues related to our services, policies, and procedures Collaborate with different departments within the company to expedite and resolve complex customer issues Keep detailed records of all customer interactions and take necessary steps to follow up and resolve any outstanding concerns Generate and maintain reports on customer feedback, inquiries, and issues for management review Continuously stay updated on company products, services, and policies in order to provide accurate and up-to-date information to customers Identify opportunities to improve customer satisfaction and make recommendations to management Qualifications High School Diploma or equivalent required; some college-level courses preferred 1-2 years of customer service experience in a fast-paced environment Excellent written and verbal communication skills Strong multitasking and problem-solving abilities Ability to remain calm and professional in stressful situations Familiarity with landscaping or sustainable services is a plus Proficient in Microsoft Office and customer service software Flexible availability to work nights, weekends, and holidays as needed Benefits Competitive salary Health, dental, and vision insurance Paid time off and holidays Professional development and training opportunities Fun and collaborative work environment CityGreen Services is an equal opportunity employer. We value diversity and inclusivity in our workplace and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other legally protected status. We are looking for individuals who share our passion for sustainable practices and customer satisfaction.

If you are a team player with excellent customer service skills, we want to hear from you! Apply now to join our growing team at CityGreen Services. #J-18808-Ljbffr

Apply