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Remote Chat Sports Jobs (NOW HIRING)

GAN

Customer Support Agent (Night Shift)

Las Vegas, NV · On-site +1

$20/hr

Provide exceptional support through phone, live chat, and email, ensuring a positive customer ... Bringing previous experience in online gaming/gambling/sports betting (considered a significant ...

Dunlop Sports Americas

Customer Care Advocate

$21 - $25/hr

Customer Care Advocate Fully Remote • Corporate - Huntington Beach, CA 92647 Overview Salary ... Communicate with customers via phone, email, mail, chat, text, or social media. * Obtain and ...

Dunlop Sports

Customer Care Advocate

Huntington Beach, CA · On-site +1

$21 - $25/hr

Communicate with customers via phone, email, mail, chat, text, or social media. * Obtain and ... Remote or hybrid options may be available. TRAVEL Occasional travel may be requested. REQUIRED ...

DataDome

Partner Account Manager

Fully remote position (US-based) with the flexibility to work from anywhere in+ $500 stipend to ... A $100 annual allowance is provided for a leisure activity of your choice in Sports. * Professional ...

Dunlop Sports Co. Ltd.

Customer Care Advocate

Communicate with customers via phone, email, mail, chat, text, or social media. * Obtain and ... Remote or hybrid options may be available. TRAVEL Occasional travel may be requested. REQUIRED ...

DataDome

Senior Technical Account Manager

OR · Remote

Fully remote position (US-based) with the flexibility to work from anywhere in+ $500 stipend to ... A $100 annual allowance is provided for a leisure activity of your choice in Sports. * Professional ...

DataDome

Senior Technical Account Manager

Fully remote position (US-based) with the flexibility to work from anywhere in+ $500 stipend to ... A $100 annual allowance is provided for a leisure activity of your choice in Sports. * Professional ...

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Remote Chat Sports information

What are some common challenges faced by Remote Chat Sports Moderators, and how can they be addressed?

Remote Chat Sports Moderators often encounter challenges such as managing fast-paced live discussions, handling inappropriate content, and maintaining engagement with diverse fan bases. To address these, moderators typically use specialized moderation tools to filter messages and enforce community guidelines efficiently. Regular team check-ins and ongoing training on conflict resolution also help moderators stay prepared. Building rapport with the community and staying updated on sports events are key to creating a positive and interactive environment.

What are the key skills and qualifications needed to thrive as a Remote Chat Sports Moderator, and why are they important?

To excel as a Remote Chat Sports Moderator, you need in-depth sports knowledge, quick decision-making, and strong written communication skills, often supported by experience in online communities or customer service roles. Familiarity with chat moderation tools, content management systems, and possibly certifications in community management or digital communication are valuable. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help you engage users positively and resolve conflicts. These skills and qualities are crucial for maintaining engaging, respectful, and safe online sports discussions.

What are remote chat sports jobs?

Remote chat sports jobs involve engaging with sports fans through online chat platforms, providing support, moderating discussions, or delivering live updates and commentary. These roles can be with sports media companies, betting sites, or fan communities, and they typically require strong knowledge of various sports, excellent communication skills, and the ability to work flexible hours. Working remotely means you can perform these duties from anywhere with a reliable internet connection, making it a flexible option for sports enthusiasts.

What is the difference between Remote Chat Sports vs Remote Customer Support?

AspectRemote Chat SportsRemote Customer Support
Required CredentialsHigh school diploma or equivalent; knowledge of sports and chat platformsHigh school diploma or equivalent; customer service skills
Work EnvironmentOnline chat platforms, flexible hours, sports-related topicsOnline or call center, flexible hours, various industries
Employer & Industry UsageSports media companies, online sports platformsRetail, tech, telecom, and service industries
Search & Comparison IntentUnderstanding sports chat roles vs general customer supportComparing sports chat jobs to general customer service roles

Remote Chat Sports focuses on providing sports-related customer interactions via chat platforms, often requiring sports knowledge. Remote Customer Support covers a broader range of industries, emphasizing general customer service skills. While both roles involve online communication and flexible hours, Remote Chat Sports is specialized in sports, making it ideal for sports enthusiasts seeking chat-based roles.

More about Remote Chat Sports jobs
What cities are hiring for Remote Chat Sports jobs? Cities with the most Remote Chat Sports job openings:
What are the most commonly searched types of Chat Sports jobs? The most popular types of Chat Sports jobs are:
What states have the most Remote Chat Sports jobs? States with the most job openings for Remote Chat Sports jobs include:
What job categories do people searching Remote Chat Sports jobs look for? The top searched job categories for Remote Chat Sports jobs are:
Remote Chat Sports jobs near you
Customer Support Agent (Night Shift)

Customer Support Agent (Night Shift)

GAN

Las Vegas, NV • On-site, Remote

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Join our Customer Services Team as a Customer Support Agent and help create exceptional experiences for our players and clients. In this role, you'll be the frontline of support, assisting users with inquiries, resolving issues efficiently, and ensuring a seamless customer experience across our platforms.
Working alongside a collaborative team of customer service professionals, team leaders, and GAN casino clients, you'll play a key role in maintaining high service standards and fostering strong client relationships. If you're passionate about helping others, thrive in a fast-paced environment, and enjoy solving problems, this is an exciting opportunity to make a meaningful impact while growing your career with GAN.
Core responsibilities
  • Provide exceptional support through phone, live chat, and email, ensuring a positive customer experience.
  • Address and resolve B2B issues with expertise, offering insights into our comprehensive range of services.
  • Conduct daily monitoring to detect and prevent fraud across both B2C and B2B operations.
  • Collaborate seamlessly with technology departments, both in-house and third-party, to address technical issues related to customers and products.
  • Vigilantly monitor website availability and functionality, promptly alerting relevant parties to any performance or accessibility concerns.
  • Assist customers in processing deposits and withdrawals, ensuring smooth financial transactions.
  • Contribute to the testing process for new products and services, ensuring a seamless rollout.
Experience and key competencies
  • Demonstrating proficiency in Google Suite and Jira.
  • Navigating technical intricacies, showcasing expertise in online troubleshooting.
  • Exhibiting superb written and verbal English communication skills.
  • Excelling in precision multitasking, perfectly suited for our shift-based, hourly position (flexibility across days).
  • Prior experience with working overnight / graveyard hours.
  • Delivering a customer-centric experience through a friendly, patient demeanor.
  • Balancing self-motivation with a team-player ethos, accompanied by leadership potential. Applying high emotional intelligence (EQ) to enhance workplace dynamics.
  • Swift decision-making and a proactive approach to taking initiative.
  • Bringing previous experience in online gaming/gambling/sports betting (considered a significant advantage).
  • Demonstrating familiarity with customer fraud management practices (a definite asset).

Think of this job ad as more of a friendly guide than a rigid 'must-have' list. We're well aware that no one will tick all the boxes, so feel free to apply even if you're not a perfect match - we love close matches too!
Our benefits, Your happiness
  • Recharge with our comprehensive PTO program and company-paid holidays, ensuring you have time to rest and recharge.
  • Enjoy peace of mind with our paid parental leave, supporting you through the joys of parenthood.
  • Prioritize your well-being with extensive health, dental, and vision coverage.
  • Benefit from financial security through our short-term and long-term disability insurance, as well as life insurance.
  • Plan for your future with our competitive 401(k) matching contributions.
  • Enhance your professional growth with our robust Supplemental Training Program, which includes training sessions and company-wide knowledge-sharing opportunities.
  • Thrive in a culture that values innovation and independence, celebrating success in a diverse and multicultural environment where you'll collaborate with talented professionals from around the world.
Compensation & Schedule
  • Salary: $20.00 hourly base rate + $3.00 per hour graveyard shift differential
  • Graveyard Schedule: 11:00PM - 8:00AM Friday through Tuesday (Wednesday & Thursday OFF)
Travel Requirements
This role does not require any travel.
Recruitment flow
  • Phone Screen - Interview & Testing - Second Interview - Offer
  • Start date: ASAP

We are an equal-opportunity employer, and we value diversity. Our diverse backgrounds, experiences, characteristics, and traits make us better at serving customers. So please, come as you are!
Location
Must live in Las Vegas, Nevada
Department Customer Service Locations Las Vegas, Nevada Remote status Fully Remote

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