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Remote Chat Shop Jobs (NOW HIRING)

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Remote | Type: Seasonal W2 At Healthpilot, we're transforming the way people shop for Medicare ... Handle inbound inquiries across phone, chat, SMS, and email with professionalism and empathy. You ...

New

Be Seen First

Remote | Type: Seasonal W2 At Healthpilot, we're transforming the way people shop for Medicare ... Handle inbound inquiries across phone, chat, SMS, and email with professionalism and empathy. You ...

New

Be Seen First

Remote | Type: Seasonal W2 At Healthpilot, we're transforming the way people shop for Medicare ... Handle inbound inquiries across phone, chat, SMS, and email with professionalism and empathy. You ...

New

Be Seen First

Remote | Type: Seasonal W2 At Healthpilot, we're transforming the way people shop for Medicare ... Handle inbound inquiries across phone, chat, SMS, and email with professionalism and empathy. You ...

New

Be Seen First

Remote | Type: Seasonal W2 At Healthpilot, we're transforming the way people shop for Medicare ... Handle inbound inquiries across phone, chat, SMS, and email with professionalism and empathy. You ...

New

Be Seen First

Remote | Type: Seasonal W2 At Healthpilot, we're transforming the way people shop for Medicare ... Handle inbound inquiries across phone, chat, SMS, and email with professionalism and empathy. You ...

New

Be Seen First

Remote | Type: Seasonal W2 At Healthpilot, we're transforming the way people shop for Medicare ... Handle inbound inquiries across phone, chat, SMS, and email with professionalism and empathy. You ...

New

Be Seen First

Remote | Type: Seasonal W2 At Healthpilot, we're transforming the way people shop for Medicare ... Handle inbound inquiries across phone, chat, SMS, and email with professionalism and empathy. You ...

New

Be Seen First

Remote | Type: Seasonal W2 At Healthpilot, we're transforming the way people shop for Medicare ... Handle inbound inquiries across phone, chat, SMS, and email with professionalism and empathy. You ...

New

Be Seen First

Remote | Type: Seasonal W2 At Healthpilot, we're transforming the way people shop for Medicare ... Handle inbound inquiries across phone, chat, SMS, and email with professionalism and empathy. You ...

New

Be Seen First

Remote | Type: Seasonal W2 At Healthpilot, we're transforming the way people shop for Medicare ... Handle inbound inquiries across phone, chat, SMS, and email with professionalism and empathy. You ...

New

Be Seen First

Remote | Type: Seasonal W2 At Healthpilot, we're transforming the way people shop for Medicare ... Handle inbound inquiries across phone, chat, SMS, and email with professionalism and empathy. You ...

New

... body shops and/or other locations including residences. In addition to other office support ... Position may expand to include Chat and Email Customer Support. Answer and place call in a ...

... body shops and/or other locations including residences. In addition to other office support ... Position may expand to include Chat and Email Customer Support. Answer and place call in a ...

... body shops and/or other locations including residences. In addition to other office support ... Position may expand to include Chat and Email Customer Support. Answer and place call in a ...

... body shops and/or other locations including residences. In addition to other office support ... Position may expand to include Chat and Email Customer Support. Answer and place call in a ...

Customer Support Specialist I

$18.50 - $24.75/hr

We run every aspect of a club including the restaurant, the reservation system, the pro shop, and ... Provide professional, empathetic assistance to customers via phone, email, and live chat. * CMS ...

... shop-while staying connected and building community through regular in-person events. Learn more ... Our team also oversees features such as item summary pages, chat, cancellations and rescheduling ...

Customer Support Specialist I

$18.50 - $24.75/hr

We run every aspect of a club including the restaurant, the reservation system, the pro shop, and ... Provide professional, empathetic assistance to customers via phone, email, and live chat. * CMS ...

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Remote Chat Shop information

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$8

$14

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How much do remote chat shop jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for remote chat shop in the United States is $14.11, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $15.38 per hour, depending on experience, location, and employer.

What is the difference between Remote Chat Shop vs Remote Customer Support Agent?

AspectRemote Chat ShopRemote Customer Support Agent
CredentialsBasic communication skills, sometimes customer service experienceCustomer service training, sometimes certifications
Work EnvironmentOnline chat platforms, remote from homeCall centers or online chat, remote from home
Industry UsageE-commerce, retail, service industriesVarious sectors including tech, retail, finance
Search & Comparison IntentCustomer interaction, online chat jobsCustomer support roles, remote support jobs

Remote Chat Shops primarily focus on online chat-based customer interactions within e-commerce or service sectors, often requiring basic communication skills. Remote Customer Support Agents handle customer inquiries across multiple channels, including chat, email, or phone, often with specific training or certifications. While both roles are remote and involve customer interaction, Remote Chat Shops are more specialized in online chat platforms, whereas Customer Support Agents may work across various communication channels.

What are the key skills and qualifications needed to thrive as a Remote Chat Support Agent, and why are they important?

To excel as a Remote Chat Support Agent, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer service software, live chat platforms, and CRM systems is usually required. Outstanding agents demonstrate patience, active listening, and the ability to multitask under pressure. These skills are vital to efficiently resolve customer inquiries, ensure satisfaction, and maintain a positive brand reputation in a remote environment.

What are some common challenges faced by Remote Chat Shop agents and how can they be addressed?

Remote Chat Shop agents often face challenges such as managing multiple customer conversations simultaneously, maintaining high-quality communication, and adapting to different customer personalities and issues. To address these, agents benefit from strong organizational skills, effective use of chat management tools, and ongoing training in customer service best practices. Regular feedback sessions and collaboration with team leads or peers can also help agents improve their performance and handle complex situations more confidently.

What is a Remote Chat Shop job?

A Remote Chat Shop job typically involves providing customer support or sales assistance through online chat platforms, all from a remote location. Employees in these roles respond to customer inquiries, assist with product information, resolve issues, and sometimes handle sales transactions—all via chat rather than phone or in-person interaction. It's ideal for those with strong written communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote chat agents to offer 24/7 support to their customers, making this a flexible option for remote work.
More about Remote Chat Shop jobs
What cities are hiring for Remote Chat Shop jobs? Cities with the most Remote Chat Shop job openings:
What are the most commonly searched types of Chat Shop jobs? The most popular types of Chat Shop jobs are:
What states have the most Remote Chat Shop jobs? States with the most job openings for Remote Chat Shop jobs include:
Infographic showing various Remote Chat Shop job openings in the United States as of May 2026, with employment types broken down into 90% Full Time, 2% Part Time, and 8% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $29,347 per year, or $14.1 per hour.
Licensed Medicare Sales Agent (Seasonal)

Licensed Medicare Sales Agent (Seasonal)

Healthpilot Technologies LLC

Ann Arbor, MI • Remote

$26/hr

Temporary

Posted 2 days ago

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Job description

Licensed Medicare Sales Agent (Seasonal)

Location: Remote | Type: Seasonal W2

At Healthpilot, we're transforming the way people shop for Medicare — making it simple, personalized, and stress free. During Annual Enrollment Period (AEP), our Licensed Sales Agents are at the heart of that mission: guiding customers through their Medicare plan options, helping them make confident decisions, and closing enrollments with care and expertise.

This is not a cold-calling role. Whether inbound or outbound, every person you speak with has already shown interest — customers come to us ready to explore their options, and your job is to meet them there.

What You'll Do

  • Deliver a consultative sales experience that puts the customer's needs first, every time.
  • Use your Medicare expertise to educate customers, recommend the right plans based on their needs, and confidently guide them through enrollment.
  • Handle inbound inquiries across phone, chat, SMS, and email with professionalism and empathy. You'll also make outbound calls to warm leads — people who have already expressed interest through our website — so every conversation starts with someone who wants to hear from you.
  • Stay sharp and engaged through high call volumes, maintaining quality and consistency from your first call to your last.
  • Adapt quickly to process updates and policy changes communicated in writing. Our team moves fast and you'll be expected to stay current without always being pulled off the phones.
  • • Collaborate with a team that's serious about quality. You'll receive regular coaching and QA feedback as a standard part of this role.

What You Bring

  • Active Health Insurance License (required)
  • Medicare sales experience — you know the landscape and can speak to it confidently
  • A track record in sales, with proven ability to close
  • Strong customer service instincts. You can stay calm, empathetic, and professional even when conversations are tough
  • Comfort navigating multiple systems efficiently during live calls
  • A self-starter mindset. You take initiative, manage your own performance, and don't need to be micromanaged to stay on track
  • Ability to thrive in a fast-paced, metrics-driven environment where priorities and volume can shift day to day
  • Proficiency with Windows, MS Office, and web-based tools

Why Healthpilot

  • Meaningful work — every enrollment is a real healthcare decision for a real person
  • No cold calling — warm inbound and outbound conversations with people who are already interested
  • A team that invests in your performance through active coaching and feedback
  • Be part of a mission-driven company simplifying healthcare for the people who need it most