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Remote Live Chat Agent

OR · On-site +1

$28/hr

Remote Live Chat Support Representative Location: Remote, United States Workplace Type: Remote ... Must possess a reliable high-speed internet connection and a dedicated, quiet home workspace free ...

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Remote Live Chat Agent

$28/hr

Remote Live Chat Support Representative Location: Remote, United States Workplace Type: Remote ... Must possess a reliable high-speed internet connection and a dedicated, quiet home workspace free ...

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Remote Live Chat Agent

$28/hr

Remote Live Chat Support Representative Location: Remote, United States Workplace Type: Remote ... Must possess a reliable high-speed internet connection and a dedicated, quiet home workspace free ...

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Remote Live Chat Agent

$28/hr

Remote Live Chat Support Representative US Energy Windows & Doors is seeking a friendly ... Must possess a reliable high-speed internet connection and a dedicated, quiet home workspace free ...

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Remote Live Chat Support Representative

$22 - $36/hr

Remote Live Chat Support Representative Location: Remote, Global Workplace Type: Remote About the ... ng from home. We also offer opportunities for professional growth and advancement within the ...

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Remote Live Chat Support Representative

$22 - $36/hr

Remote Live Chat Support Representative Location: Remote, Global Workplace Type: Remote About the ... ng from home. We also offer opportunities for professional growth and advancement within the ...

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Remote Live Chat Support Representative

CA · On-site +1

$22 - $36/hr

Remote Live Chat Support Representative Location: Remote, Global Workplace Type: Remote About the ... ng from home. We also offer opportunities for professional growth and advancement within the ...

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Remote Chat Home Base information

What is a remote chat home base?

Remote Chat Home Base jobs are positions where individuals provide customer support, sales assistance, or technical help via chat platforms from the comfort of their own homes. These roles typically involve communicating with customers through text-based chat, resolving issues, answering questions, or guiding users through processes. The jobs are popular for their flexibility, as they allow employees to work remotely and often offer part-time or flexible schedules. Employers may require strong communication skills, a reliable internet connection, and proficiency with chat software.

What are the key skills and qualifications needed to thrive as a remote chat home base agent?

To thrive as a Remote Chat Support Representative, you need strong written communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and sometimes basic troubleshooting tools is important. Exceptional patience, active listening, and the ability to multitask help individuals stand out in this role. These skills and qualities are crucial to deliver timely, accurate, and positive customer experiences in a fast-paced, virtual environment.

What are some common challenges faced by remote chat home base agents, and how can they be addressed?

Remote Chat Home Base agents often encounter challenges such as managing high volumes of simultaneous conversations, maintaining quick response times, and ensuring clear, empathetic communication without visual cues. To address these, it's important to develop strong multitasking skills, use pre-approved templates or knowledge bases, and regularly communicate with your team for support and updates. Many companies also provide ongoing training and encourage participation in virtual team meetings to foster collaboration and improve performance.
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What are the most commonly searched types of Chat Home Base jobs?

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States with the most job openings for Remote Chat Home Base jobs include:

What are popular job titles related to Remote Chat Home Base jobs?

For Remote Chat Home Base jobs, the most frequently searched job titles are:

Remote Chat Home Base jobs near you
Infographic showing various Remote Chat Home Base job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, and 3% Contract. Highlights an 73% Physical, 1% Hybrid, and 26% Remote job distribution.

Home Health & Hospice Billing Specialist

SC • Remote

Puget Sound Home Health and Hospice
See more jobs at Puget Sound Home Health and Hospiceexternal

$22 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Position: Remote Home Health & Hospice Billing Specialist

Location: Remote (Must be able to work Pacific Time hours, 8:00 AM to 5:00 PM PST)
Pay: $22-$24 per hour, DOE
Schedule: Full-time

Please Note:
Due to current hiring restraints, we are unable to hire candidates residing in Maine, New York, Delaware, Rhode Island, Pennsylvania, New Jersey, Vermont, Massachusetts, Connecticut, New Hampshire, or Hawaii at this time.

About the Role

Puget Sound Home Health & Hospice is seeking an experienced Billing Specialist to join our growing Home Health and Hospice billing team. This is a fully remote position for candidates who have experience with Home Health and/or Hospice billing processes and Home Care Home Base (HCHB).

If you are detail-oriented, thrive in a fast-paced environment, and enjoy supporting quality patient care through accurate billing and reimbursement processes, we encourage you to apply.

Why Work With Us?
  • Competitive Pay: $22-$24/hour, DOE
  • Remote Work: Work from home while supporting our mission
  • Health Benefits: Medical, Dental, and Vision effective the first of the month following hire
  • Financial Benefits: FSA, HSA, 401(k) with company match, and voluntary insurance options
  • Work-Life Balance: PTO, paid holidays, and sick time
  • Additional Perks: Tuition reimbursement, employee assistance program, company-wide celebrations, and more
Responsibilities
  • Process Home Health and Hospice billing accurately and efficiently
  • Ensure compliance with Medicare, Medicaid, and payer regulations
  • Manage accounts receivable, collections, and aged accounts
  • Submit claims and reconcile fiscal data in accordance with established standards
  • Prepare reports, including Medicare cost reports and bad debt summaries
  • Collaborate with internal teams to resolve billing issues promptly
  • Maintain accurate documentation and records for audits and compliance requirements
  • Follow up on claim denials, appeals, and resubmissions
Qualifications
  • Minimum 3 years of Home Health and/or Hospice billing experience
  • Experience billing Medicare and Medicaid, Medicare Advantage, and commercial insurances
  • Home Care Home Base (HCHB) experience required
  • Strong understanding of payer contracts and government billing regulations
  • Ability to work independently and meet deadlines in a remote environment
  • Excellent communication, organizational, and problem-solving skills
  • Must be available to work 8:00 AM to 5:00 PM Pacific Time (PST)

The employer for this position is stated in the job posting.  The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US.  Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets.  More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.