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Remote Chat Email Jobs in Addison, IL (NOW HIRING)

Avidity Science LLC

Sales Coordinator

Evanston, IL · Remote

$55K - $70K/yr

Remote, but preferred to be near Waterford, WI. Job Type: Full-time, Remote Key Job ... Serve as a point of contact for customer inquiries via phone, email, and chat * Provide basic to ...

Aligned Modern Health

Care Coordinator

Chicago, IL · Remote

$18 - $20/hr

Our corporate office in downtown Chicago (currently fully remote) is looking to hire highly ... email, and live chat to get them scheduled at one of our 16 Chicagoland clinics and/or one of our ...

Aligned Modern Health

Care Coordinator

Chicago, IL · On-site +1

$18 - $20/hr

Our corporate office in downtown Chicago (currently fully remote) is looking to hire highly ... email, and live chat to get them scheduled at one of our 16 Chicagoland clinics and/or one of our ...

Meltzer Hellrung

Senior Paralegal

Chicago, IL · On-site +1

$64K - $80K/yr

Monitor emails and chat messages, responding to internal requests from senior legal team and/or ... Hybrid for those in the Chicagoland area or remote outside of Chicago metro area. Immigration ...

Aprio

Senior Associate, Compliance as a Service

Chicago, IL · On-site +1

$80K - $132K/yr

Communicate effectively in email, chat, meetings, and other professional settings. Never forget to ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...

Meltzer Hellrung LLC

Senior Paralegal

Chicago, IL · On-site +1

$64K - $80K/yr

Monitor emails and chat messages, responding to internal requests from senior legal team and/or ... Hybrid for those in the Chicagoland area or remote outside of Chicago metro area. Immigration ...

Meltzer Hellrung LLC

Senior Paralegal

Chicago, IL · On-site +1

$64K - $80K/yr

Monitor emails and chat messages, responding to internal requests from senior legal team and/or ... Hybrid for those in the Chicagoland area or remote outside of Chicago metro area. Immigration ...

Wing Assistant

Field & Events Marketer

Chicago, IL · On-site +1

Work with marketing on email outreach, landing pages, paid promotion, and social to drive booth ... You can rally a team, brief executives, and chat up prospects on a show floor with equal ease.

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All JobsChat Email JobsRemote Chat Email JobsRemote Chat Email Jobs in Addison, IL

Remote Chat Email information

See Addison, IL salary details

$71.6K

$102.9K

$145.8K

How much do remote chat email jobs pay per year?

As of Jul 18, 2026, the average yearly pay for remote chat email in Addison, IL is $102,941.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,100.00 and $125,200.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Remote Chat Email Support Specialists, and how can they be managed?

Remote Chat Email Support Specialists often face challenges such as managing high volumes of inquiries, maintaining clear and empathetic communication without face-to-face interaction, and adapting to various customer personalities and issues. Staying organized with ticketing systems, using templates for common queries, and actively participating in team meetings can help manage workload and improve response quality. Continuous learning about company products and regular feedback sessions with the team also contribute to personal growth and better customer support.

What are remote chat and email jobs?

Remote chat and email jobs are customer service or support positions that allow employees to assist customers via online chat platforms or through email communication, all while working from home or any remote location. These roles typically involve responding to customer inquiries, resolving issues, providing product information, and ensuring customer satisfaction without the need for phone calls. They are popular among individuals seeking flexible work arrangements and those who prefer written communication over verbal interaction.

What is the difference between Remote Chat Email vs Remote Customer Support?

AspectRemote Chat EmailRemote Customer Support
Primary RoleHandling customer inquiries via chat and emailAssisting customers through various channels including phone, chat, and email
Required SkillsExcellent written communication, problem-solving, tech-savvyStrong communication, multitasking, technical knowledge
Work EnvironmentRemote, digital platforms, flexible hoursRemote or hybrid, customer service platforms, flexible hours
Common CertificationsNone mandatory, but customer service or communication courses helpfulCustomer service certifications beneficial

Remote Chat Email roles focus primarily on written communication via chat and email, often requiring quick responses and technical proficiency. Remote Customer Support roles may include a broader range of communication channels, including phone support, and often demand more diverse technical knowledge. Both roles are remote-friendly and industry-standard, but Remote Chat Email positions are more specialized in written digital communication.

What are the key skills and qualifications needed to thrive as a Remote Chat Email Support Specialist, and why are they important?

To thrive as a Remote Chat Email Support Specialist, you need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, Freshdesk, or Salesforce, and basic computer proficiency are typically required. Patience, problem-solving abilities, and a customer-centric attitude help you stand out in this role. These skills ensure efficient, accurate, and empathetic customer support, which is vital for maintaining customer satisfaction and loyalty in a remote environment.
What are popular job titles related to Remote Chat Email jobs in Addison, IL? For Remote Chat Email jobs in Addison, IL, the most frequently searched job titles are:
What job categories do people searching Remote Chat Email jobs in Addison, IL look for? The top searched job categories for Remote Chat Email jobs in Addison, IL are:
What cities near Addison, IL are hiring for Remote Chat Email jobs? Cities near Addison, IL with the most Remote Chat Email job openings:
Remote Chat Email jobs near you
Infographic showing various Remote Chat Email job openings in Addison, IL as of July 2026, with employment types broken down into 55% Full Time, 8% Part Time, 1% Temporary, and 36% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $102,941 per year, or $49.5 per hour.

Tele-Triage Licensed Practical Nurse - LPN

Starting Point Nursing Services

Chicago, IL • Remote

$21/hr

Part-time

Posted 3 days ago

New

Job description

Our Company

Starting Point Nursing Services

Overview

Part Time Tele-Triage (Fully Remote) Licensed Practical Nurse Position:

*Must have compact state LPN licensure from the state in which you currently reside

*Remote Triage & Home Health LPN experience highly preferred

*Potential Start Date:  8/10/26

New Available PART TIME Schedules:

*Wednesday, Saturday & Sunday, 10a-6p CST (11a-7p EST)

*Friday, Saturday & Sunday, 10a-6p CST (11a-7p EST)

*Friday, 4p-8p CST (5p-9p EST) and Saturday & Sunday 8a-4p CST (9a-5p EST)

This LPN provides On-Call and Triage for the assigned population in accordance with triage protocols. This position remotely develops/implements care plans for persons served in the area of responsibility. The Tele-Triage LPN assesses health status, identifies problems and needs of person(s) served in their assigned caseload, develops nursing care plans in collaboration with operations LPN's. You will complete chart reviews and monthly host home reviews and perform On-Bound calling to assigned populations/locations. This LPN performs data analysis in multiple systems.

Responsibilities
  • Monitor assigned phone lines during service hours to ensure timely response for caller needs
  • Triage all symptom-based calls and give recommendations according to the approved triage protocol
  • Triage patients by assessing severity of symptoms and referral to appropriate setting or level of care
  • Document in real time all care related recommendations and ensure local operations are notified of triage supports and outcomes
  • Initiate contact with acute care setting to coordinate services for clients receiving care in the ED/Hospital and coordinate the discharge planning; Notify operations of triage recommendations
  • Coordinate any medication orders with the assigned pharmacy and update MAR/QuickMar for appropriate administration
  • Work assigned prior authorizations to ensure timely documentation and submit to assigned pharmacy for billing
  • Complete/conduct assessment and reassessment of persons served as assigned
  • Develop/update care plans and determine persons served needs and secure physicians orders as needed
  • Communicate with beneficiaries primarily phone, text, online (web) chat, or email
  • Ensure compliance with state/local/payer requirements through review of documentation
  • Provide coaching and education related to the health and well-being of persons served
  • Participate in performance improvement activities and maintain ongoing clinical knowledge through inteLPNal/exteLPNal training programs
  • Document above actions in Nurse's Notes or Service Delivery Log
  • Maintain time sheet log for weekly submission for productivity management to assigned supervisor
  • Notify each practice, physician, and/or managed care client of all encounters with patients, parents, or managed care clients regardless of follow-up needs before office opening
  • Notify designated leadership of operational conceLPNs
  • Actively participate in applicable meetings and committees as requested (e.g., IDT, HRC, Safety/Quality committee, and annual person served directed/active treatment plan meetings)
Qualifications
  • Degree/certification from an accredited school of Nursing
  • At least one year of nursing experience
  • Current licensure as a LPN (LPN) in the state of practice, which is current and remains in good standing. Must have an LPN compact license.
  • Clinical experience in providing services and supports to individuals with intellectual and developmental disabilities, home health and Hospice patients or related disorders
  • One-year of home health experience preferred
About our Line of BusinessStarting Point Nursing Services, an affiliate of BrightSpring Health Services, is staffed 100% by a team of remote registered nurses trained to support the post-acute continuum with clinical advice and interventions. Our 24/7 On-Call and Triage team responds to physician practices, home health agencies, intellectual disability providers, and assisted living providers. Our services are tailored to our partners, including remote physical/chart assessments, predictive care modeling, clinical programming interventions for high-risk populations, emergent care coordination, and case management. For more information, please visit www.startingpointnursing.com. Follow us on LinkedIn.Salary RangeUSD $21.00 / HourEmployment Type: PART_TIME

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