ZipRecruiter

Log In

2

Remote Chat Email Jobs in Addison, IL (NOW HIRING)

Flock

Field Deployment Specialist

Chicago, IL · Remote

$60K - $80K/yr

An FAA Part 107 Remote Pilot Certificate, or willingness to obtain certification within 45 days of ... Your recruiter will discuss this in depth with you during our first chat. #ZR Why Flock 💚 Every ...

Avidity Science LLC

Sales Coordinator

Evanston, IL · Remote

$55K - $70K/yr

Remote, but preferred to be near Waterford, WI. Job Type: Full-time, Remote Key Job ... Serve as a point of contact for customer inquiries via phone, email, and chat * Provide basic to ...

Withum

IT Service Analyst I

Lincolnshire, IL · On-site +1

$65K - $70K/yr

Delivering remote support to users throughout the Firm via phone, email, chat or our remote support platform * Acting as an onsite representative for technology initiatives * Assisting management in ...

Flock

Regional Account Executive (Illinois)

Chicago, IL · Remote

$125K/yr

Remote roles exist, and when a posting is open to remote work, it says so. 🌟 the impossible ... If you need assistance or an accommodation due to a disability, email recruiting@flocksafety.com ...

Flock

Regional Account Executive (TN/KY)

Chicago, IL · Remote

$125K/yr

Remote roles exist, and when a posting is open to remote work, it says so. 🌟 the impossible ... If you need assistance or an accommodation due to a disability, email recruiting@flocksafety.com ...

Aprio

Senior Associate, Compliance as a Service

Chicago, IL · On-site +1

$80K - $132K/yr

Communicate effectively in email, chat, meetings, and other professional settings. Never forget to ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...

Meltzer Hellrung LLC

Senior Paralegal

Chicago, IL · On-site +1

$64K - $80K/yr

Monitor emails and chat messages, responding to internal requests from senior legal team and/or ... Hybrid for those in the Chicagoland area or remote outside of Chicago metro area. Immigration ...

Meltzer Hellrung LLC

Senior Paralegal

Chicago, IL · On-site +1

$64K - $80K/yr

Monitor emails and chat messages, responding to internal requests from senior legal team and/or ... Hybrid for those in the Chicagoland area or remote outside of Chicago metro area. Immigration ...

Meltzer Hellrung LLC

Senior Paralegal

Chicago, IL · On-site +1

$64K - $80K/yr

Monitor emails and chat messages, responding to internal requests from senior legal team and/or ... Hybrid for those in the Chicagoland area or remote outside of Chicago metro area. Immigration ...

Meltzer Hellrung LLC

Senior Paralegal

Chicago, IL · On-site +1

$64K - $80K/yr

Monitor emails and chat messages, responding to internal requests from senior legal team and/or ... Hybrid for those in the Chicagoland area or remote outside of Chicago metro area. Immigration ...

previous page

Showing results 41-60

All JobsChat Email JobsRemote Chat Email JobsRemote Chat Email Jobs in Addison, IL

Remote Chat Email information

See Addison, IL salary details

$71.6K

$102.9K

$145.8K

How much do remote chat email jobs pay per year?

As of Aug 8, 2026, the average yearly pay for remote chat email in Addison, IL is $102,941.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,100.00 and $125,200.00 per year, depending on experience, location, and employer.

What are common challenges faced by remote chat email support specialists, and how can they be managed?

Remote Chat Email Support Specialists often face challenges such as managing high volumes of inquiries, maintaining clear and empathetic communication without face-to-face interaction, and adapting to various customer personalities and issues. Staying organized with ticketing systems, using templates for common queries, and actively participating in team meetings can help manage workload and improve response quality. Continuous learning about company products and regular feedback sessions with the team also contribute to personal growth and better customer support.

What is a remote chat email job?

Remote chat and email jobs are customer service or support positions that allow employees to assist customers via online chat platforms or through email communication, all while working from home or any remote location. These roles typically involve responding to customer inquiries, resolving issues, providing product information, and ensuring customer satisfaction without the need for phone calls. They are popular among individuals seeking flexible work arrangements and those who prefer written communication over verbal interaction.

What is the difference between Remote Chat Email vs Remote Customer Support?

AspectRemote Chat EmailRemote Customer Support
Primary RoleHandling customer inquiries via chat and emailAssisting customers through various channels including phone, chat, and email
Required SkillsExcellent written communication, problem-solving, tech-savvyStrong communication, multitasking, technical knowledge
Work EnvironmentRemote, digital platforms, flexible hoursRemote or hybrid, customer service platforms, flexible hours
Common CertificationsNone mandatory, but customer service or communication courses helpfulCustomer service certifications beneficial

Remote Chat Email roles focus primarily on written communication via chat and email, often requiring quick responses and technical proficiency. Remote Customer Support roles may include a broader range of communication channels, including phone support, and often demand more diverse technical knowledge. Both roles are remote-friendly and industry-standard, but Remote Chat Email positions are more specialized in written digital communication.

What skills and qualifications are needed to thrive as a remote chat email support specialist?

To thrive as a Remote Chat Email Support Specialist, you need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, Freshdesk, or Salesforce, and basic computer proficiency are typically required. Patience, problem-solving abilities, and a customer-centric attitude help you stand out in this role. These skills ensure efficient, accurate, and empathetic customer support, which is vital for maintaining customer satisfaction and loyalty in a remote environment.
What are popular job titles related to Remote Chat Email jobs in Addison, IL? For Remote Chat Email jobs in Addison, IL, the most frequently searched job titles are:
What job categories do people searching Remote Chat Email jobs in Addison, IL look for? The top searched job categories for Remote Chat Email jobs in Addison, IL are:
What cities near Addison, IL are hiring for Remote Chat Email jobs? Cities near Addison, IL with the most Remote Chat Email job openings:
Remote Chat Email jobs near you
Infographic showing various Remote Chat Email job openings in Addison, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $102,941 per year, or $49.5 per hour.

Customer Service Representative

Addison Group

Burr Ridge, IL • Remote

$22 - $25/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 8 days ago

Job description

Job Title: Customer Service Representative

Industry: Manufacturing / Distribution

Location (City, State): Burr Ridge, IL (Hybrid – 2 days onsite, 3 days remote)

Assignment Type: Contract (through December with potential extension based on business needs and performance)

Pay: $22–25/hour

Work Schedule: Monday–Friday, 8:00 AM–5:00 PM

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company:

Our client is a well-established manufacturing and distribution organization committed to delivering exceptional products and customer service. They are seeking a motivated Customer Service Representative to support a busy team during a temporary leave of absence. This is a great opportunity to gain experience with a growing company in a collaborative, fast-paced environment.

Job Description:

The Customer Service Representative serves as the primary point of contact for customers, ensuring a positive experience from order placement through resolution of inquiries. This role requires strong communication skills, attention to detail, and the ability to effectively manage multiple priorities while working in a high-volume environment.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat with professionalism and accuracy.
  • Process customer orders and maintain order information within the company's CRM/ERP system.
  • Assist customers with questions regarding products, order updates, shipping, returns, and general account inquiries.
  • Resolve customer concerns by identifying solutions or partnering with internal departments when escalation is needed.
  • Maintain detailed documentation of customer interactions and account activity.
  • Collaborate with warehouse, operations, and internal teams to ensure timely order fulfillment and customer satisfaction.
  • Build product knowledge to confidently assist customers and provide accurate information.
  • Contribute to process improvements by sharing customer feedback and identifying recurring issues.
  • Perform additional administrative and customer support duties as assigned.

Qualifications:

  • 1–3 years of customer service experience supporting a product-based business.
  • Manufacturing or distribution industry experience is preferred.
  • High school diploma required; Associate degree preferred.
  • Experience using CRM and/or ERP systems along with Microsoft Office.
  • Strong verbal and written communication skills.
  • Excellent organizational skills with the ability to multitask in a fast-paced environment.
  • Bilingual in Spanish and English is highly preferred.

Perks:

  • Hybrid work schedule offering flexibility.
  • Opportunity to gain experience with an established manufacturing organization.
  • Fast-paced, team-oriented environment with strong collaboration across departments.
  • Potential for assignment extension based on business needs and individual performance.
  • Immediate opportunity to make an impact supporting a busy customer service team.