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Remote Chat Email Jobs in Mattoon, IL (NOW HIRING)

All JobsChat Email JobsRemote Chat Email JobsRemote Chat Email Jobs in Mattoon, IL

Remote Chat Email information

See Mattoon, IL salary details

$67.2K

$96.5K

$136.7K

How much do remote chat email jobs pay per year?

As of Aug 8, 2026, the average yearly pay for remote chat email in Mattoon, IL is $96,516.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,100.00 and $117,400.00 per year, depending on experience, location, and employer.

What are common challenges faced by remote chat email support specialists, and how can they be managed?

Remote Chat Email Support Specialists often face challenges such as managing high volumes of inquiries, maintaining clear and empathetic communication without face-to-face interaction, and adapting to various customer personalities and issues. Staying organized with ticketing systems, using templates for common queries, and actively participating in team meetings can help manage workload and improve response quality. Continuous learning about company products and regular feedback sessions with the team also contribute to personal growth and better customer support.

What is a remote chat email job?

Remote chat and email jobs are customer service or support positions that allow employees to assist customers via online chat platforms or through email communication, all while working from home or any remote location. These roles typically involve responding to customer inquiries, resolving issues, providing product information, and ensuring customer satisfaction without the need for phone calls. They are popular among individuals seeking flexible work arrangements and those who prefer written communication over verbal interaction.

What is the difference between Remote Chat Email vs Remote Customer Support?

AspectRemote Chat EmailRemote Customer Support
Primary RoleHandling customer inquiries via chat and emailAssisting customers through various channels including phone, chat, and email
Required SkillsExcellent written communication, problem-solving, tech-savvyStrong communication, multitasking, technical knowledge
Work EnvironmentRemote, digital platforms, flexible hoursRemote or hybrid, customer service platforms, flexible hours
Common CertificationsNone mandatory, but customer service or communication courses helpfulCustomer service certifications beneficial

Remote Chat Email roles focus primarily on written communication via chat and email, often requiring quick responses and technical proficiency. Remote Customer Support roles may include a broader range of communication channels, including phone support, and often demand more diverse technical knowledge. Both roles are remote-friendly and industry-standard, but Remote Chat Email positions are more specialized in written digital communication.

What skills and qualifications are needed to thrive as a remote chat email support specialist?

To thrive as a Remote Chat Email Support Specialist, you need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, Freshdesk, or Salesforce, and basic computer proficiency are typically required. Patience, problem-solving abilities, and a customer-centric attitude help you stand out in this role. These skills ensure efficient, accurate, and empathetic customer support, which is vital for maintaining customer satisfaction and loyalty in a remote environment.
What are popular job titles related to Remote Chat Email jobs in Mattoon, IL? For Remote Chat Email jobs in Mattoon, IL, the most frequently searched job titles are:
What job categories do people searching Remote Chat Email jobs in Mattoon, IL look for? The top searched job categories for Remote Chat Email jobs in Mattoon, IL are:
What cities near Mattoon, IL are hiring for Remote Chat Email jobs? Cities near Mattoon, IL with the most Remote Chat Email job openings:
Remote Chat Email jobs near you
Infographic showing various Remote Chat Email job openings in Mattoon, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $96,516 per year, or $46.4 per hour.

Illinois Speech Language Pathologists - 25/26 & 26/27 School Years. Multiple Locations

Amergis Healthcare Staffing

Arthur, IL • On-site, Remote

$60 - $85/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 13 days ago

Job description

Now Hiring: Speech Language Pathologists throughout Illinois! 

Make a difference. Shape futures. Start ASAP!

Amergis Education Staffing is on the lookout for passionate Speech Language Pathologists ready to jump into the 2026–2027 school year and make a lasting impact!


Position Highlights:

?? Locations: Locations available all across the state! We also have some hybrid and remote roles coming available!


?? Contract: 26-27 School Year
?? Schedule: Monday–Friday, 37.5-40 hours/week (hours vary based on school campus)
?? Campuses: To be discussed in interview 
?? Travel Package available if you're 50+ miles from the site!
?? Pay: $60-$85/Hour (depending on the campus)

?? What You’ll Need to Apply:
? Updated Resume
? State Speech-Language Pathologist License
? CCC-SLP
Whether you're local or looking to travel, this is a fantastic opportunity to work with a supportive team and help students thrive.
Let’s chat! I’d love to learn more about your experience and share details about this exciting role.

Minimum Requirements:  
  • Active Speech Language Pathologist (SLP) Licensure in the state of assignment required
  • Certificate of Clinical Competence in Speech-Language Pathology (CCC-SLP) preferred and may be required by state/contract. 
  • Complies with all relevant professional standards of practice 
  • Current CPR if applicable
  • TB questionnaire, PPD or chest x-ray if applicable 
  • Current Health certificate (per contract or state regulation) 
  • Must meet all federal, state and local requirements 
  • Must be at least 18 years of age  

?? Call me: 813-371-7140
?? Email me: GiTorres@amergis.com
Benefits
At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:
  • Competitive pay & weekly paychecks
  • Health, dental, vision, and life insurance
  • 401(k) savings plan
  • Awards and recognition programs 
*Benefit eligibility is dependent on employment status. 

About Amergis
Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.  

Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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