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Remote Chat Email Jobs in Ontario (NOW HIRING)

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All JobsChat Email JobsRemote Chat Email JobsRemote Chat Email Jobs in Ontario

Remote Chat Email information

See Ontario salary details

$10

$21

$55

How much do remote chat email jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote chat email in Ontario is $21.82, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $22.84 per hour, depending on experience, location, and employer.

What is a remote chat email job?

Remote chat and email jobs are customer service or support positions that allow employees to assist customers via online chat platforms or through email communication, all while working from home or any remote location. These roles typically involve responding to customer inquiries, resolving issues, providing product information, and ensuring customer satisfaction without the need for phone calls. They are popular among individuals seeking flexible work arrangements and those who prefer written communication over verbal interaction.

What skills and qualifications are needed to thrive as a remote chat email support specialist?

To thrive as a Remote Chat Email Support Specialist, you need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, Freshdesk, or Salesforce, and basic computer proficiency are typically required. Patience, problem-solving abilities, and a customer-centric attitude help you stand out in this role. These skills ensure efficient, accurate, and empathetic customer support, which is vital for maintaining customer satisfaction and loyalty in a remote environment.

What are common challenges faced by remote chat email support specialists, and how can they be managed?

Remote Chat Email Support Specialists often face challenges such as managing high volumes of inquiries, maintaining clear and empathetic communication without face-to-face interaction, and adapting to various customer personalities and issues. Staying organized with ticketing systems, using templates for common queries, and actively participating in team meetings can help manage workload and improve response quality. Continuous learning about company products and regular feedback sessions with the team also contribute to personal growth and better customer support.

What is the difference between Remote Chat Email vs Remote Customer Support?

AspectRemote Chat EmailRemote Customer Support
Primary RoleHandling customer inquiries via chat and emailAssisting customers through various channels including phone, chat, and email
Required SkillsExcellent written communication, problem-solving, tech-savvyStrong communication, multitasking, technical knowledge
Work EnvironmentRemote, digital platforms, flexible hoursRemote or hybrid, customer service platforms, flexible hours
Common CertificationsNone mandatory, but customer service or communication courses helpfulCustomer service certifications beneficial

Remote Chat Email roles focus primarily on written communication via chat and email, often requiring quick responses and technical proficiency. Remote Customer Support roles may include a broader range of communication channels, including phone support, and often demand more diverse technical knowledge. Both roles are remote-friendly and industry-standard, but Remote Chat Email positions are more specialized in written digital communication.

What are popular job titles related to Remote Chat Email jobs in Ontario?

For Remote Chat Email jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Remote Chat Email jobs in Ontario look for?

The top searched job categories for Remote Chat Email jobs in Ontario are:

What cities in Ontario are hiring for Remote Chat Email jobs?

Cities in Ontario with the most Remote Chat Email job openings:

Remote Chat Email jobs near you
Infographic showing various Remote Chat Email job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $45,378 per year, or $21.8 per hour.

Full Stack Developer

Foci Solutions

Ottawa, ON • On-site, Remote

Full-time

Medical, PTO

Re-posted 26 days ago

Job description

We're Hiring!

We are actively seeking Cloud Software Engineers to join our dynamic, growing, remote first Foci team. If you're an individual who loves solving business problems with modern tech, enjoys project-based work, and is comfortable and confident engaging with business-oriented clients, please keep reading.


Who are Foci Solutions?

We are a cloud first development organization based in the National Capital region. We help our clients turn problems into opportunities by solving their biggest engineering challenges.


We are also committed to leveraging the power of AI-powered development tools to enhance our productivity and code quality. You'll have the opportunity to explore and utilize tools like GitHub Copilot and other emerging AI assistants to streamline your workflow, accelerate development, and learn new approaches. We believe in empowering our developers with the best tools available to innovate and build exceptional software.


Who Are We're Looking For

We are looking for Full Stack Developers/Software Engineers to help grow our team and deliver strong project value. The ideal candidate is a developing engineer with a track record of shipping production code and contributing to Cloud Architectures. This person is curious, committed to working with their teams in a transparent and honest way, and values collaboration. This isin our DNA!.


If you're motivated by honing your craft, this is the team for you!


Why join us

  • Opportunity to work with modern technologies; including AI-powered dev tools
  • Dev culture based on trust and autonomy
  • Learning opportunities to fuel your professional growth
  • Perks including competitive salary, open vacation, health insurance, and work equipment budget


You're a potential fit if you...

  • Are deeply interested in technology and want to hone your craft
  • Get excited by complex problems
  • Believe firmly in team collaboration
  • Value code functionality and maintainability over technical complexity
  • Ask tough and probing questions
  • Are engaged with the latest tools and are excited when things change


Qualifications and Skills That We're Looking for:

  • 10+ years building production level applications on GCP, Azure, or AWS using modern programming languages
  • Experience with containerization technologies, specifically Docker and Kubernetes
  • Experience with Infrastructure-as-Code specifically suing Terraform to provision and manage cloud resources (GCP, Azure and/or AWS)
  • Experience building and scaling APIs: we're looking for clear understandings of authentication patterns, caching, and RESTful-interfaces.
  • Solid understanding of modern software concepts and patterns such as APIs, Microservices, 12-factor Apps, and Domain-Driven Design
  • A drive to implement and utilize automated testing and CICD to ensure code quality and efficient delivery
  • Must be a Canadian Citizen, Permanent Resident, or have a valid and unrestricted Work Permit


I Think I Might Be a Fit!

That's great - we'd love to chat! Please apply today by submitting yourcurrent resume.

Please be sure to add *@app.bamboohr.comto your safe sender list in order to avoid missing our emails.


Apply