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Remote Chat Customer Service Jobs in Utah (NOW HIRING)

Zuzick Organization of Globe Life

$15.75 - $21.25/hr

Strong organizational skills with a proactive, customer-focused mindset.

Zuzick Organization of Globe Life

$15 - $20.25/hr

Strong organizational skills with a proactive, customer-focused mindset.

Zuzick Organization of Globe Life

$13.75 - $18.75/hr

Strong organizational skills with a proactive, customer-focused mindset.

Zuzick Organization of Globe Life

$15.50 - $21/hr

Strong organizational skills with a proactive, customer-focused mindset.

Caselle

Payroll / Payroll Client Services/CSR

Provo, UT · On-site +1

$56K - $58K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... chat to answer questions, troubleshoot issues, and make sure they get the most value out of our ... flexible hybrid or remote work options. Most importantly, you'll be part of an innovative ...

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

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All JobsChat Customer Service JobsRemote Chat Customer Service JobsRemote Chat Customer Service Jobs in Utah

Remote Chat Customer Service information

See Utah salary details

$8

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How much do remote chat customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote chat customer service in Utah is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What is a remote chat customer service?

A Remote Chat Customer Service job involves assisting customers and answering their questions through online chat platforms rather than in person or over the phone. Employees in this role typically work from home or another remote location, communicating with customers via text-based chat to resolve issues, provide information, and support sales or account management. Key skills include strong written communication, problem-solving, and a good understanding of the company's products or services. This job is popular for its flexibility and the ability to work from anywhere with a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote chat customer service representative?

To thrive as a Remote Chat Customer Service Representative, you need strong written communication skills, fast and accurate typing, and familiarity with customer service protocols, usually supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and helpdesk software is typically required. Outstanding problem-solving abilities, patience, and the ability to multitask make someone stand out in this role. These skills ensure timely, effective support and customer satisfaction in a remote, digital environment.

What are some common challenges faced by remote chat customer service representatives, and how can they be managed?

Remote Chat Customer Service representatives often face challenges such as handling multiple chats simultaneously, maintaining clear communication without visual cues, and managing time effectively while working independently. To overcome these challenges, it's important to develop strong multitasking and written communication skills, utilize available knowledge bases efficiently, and set up a distraction-free workspace. Regular check-ins with supervisors and collaboration with team members through digital platforms can also help maintain productivity and ensure consistent support for customers.

What is the difference between Remote Chat Customer Service vs Remote Email Customer Support?

AspectRemote Chat Customer ServiceRemote Email Customer Support
Communication MethodReal-time chat interactionsAsynchronous email correspondence
Required SkillsTyping speed, quick problem-solvingClear writing, attention to detail
Work EnvironmentLive chat platforms, customer service softwareEmail platforms, ticketing systems
Common IndustriesRetail, tech, telecomSoftware, e-commerce, finance

Remote Chat Customer Service involves real-time interactions with customers via live chat, requiring quick responses and typing skills. Remote Email Customer Support focuses on asynchronous communication through emails, emphasizing clear writing and detailed responses. Both roles are essential in customer service, often within similar industries, but differ mainly in communication style and tools used.

What are the most commonly searched types of Chat Customer Service jobs in Utah?

The most popular types of Chat Customer Service jobs in Utah are:

What are popular job titles related to Remote Chat Customer Service jobs in Utah?

For Remote Chat Customer Service jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Remote Chat Customer Service jobs in Utah look for?

The top searched job categories for Remote Chat Customer Service jobs in Utah are:

What cities in Utah are hiring for Remote Chat Customer Service jobs?

Cities in Utah with the most Remote Chat Customer Service job openings:

Remote Chat Customer Service jobs near you
Infographic showing various Remote Chat Customer Service job openings in Utah as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $35,593 per year, or $17.1 per hour.

Customer Service Representative

Federal Recovery Service, Inc.

Holladay, UT • On-site, Remote

$17 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Description

About Us:


Paramount Acceptance is a leading software and billing services provider for gyms across the country. With new features being developed, Paramount continues to expand its presence in the health and fitness industry. Working at Paramount Acceptance, you will experience motivating bonuses, rapid growth opportunities, and a great work environment. Work-from-home and in-office options are currently available.


Location: Salt Lake City, UT


Customer Service Representative Responsibilities:

  • Take inbound and outbound calls from members of our clients' gyms
  • Respond to customer questions in accurate and timely manner following established policies
  • Explain options regarding upgrading, downgrading, or canceling memberships
  • Update billing and personal information per customer request
  • Document customer interaction with our in-house software

Requirements

Customer Service Representative Qualifications:

  • Must commit to set schedule with minimum of 20 hours per week (Monday through Friday)
  • Positive attitude and excellent communication skills
  • Team player with willingness to learn and grow
  • Basic computer and typing skills
  • 1+ year experience in call center customer service environment (preferred)
  • Willing to work 10:30 am - 7pm Mountain time
  • start date of 8/31/2026

Customer Service Representative Benefits and Perks:

  • $12 per hour base pay plus bonuses (averages to be ($17-21 per hour)
  • Health insurance (including medical, dental, life, and vision)
  • 401(k) with company match
  • Paid holidays
  • Paid vacation
  • Free VASA Fitness gym membership - includes total access to weights, cardio, basketball, swimming pool, tanning, and more at any location!
  • work-from-home opportunities

Apply