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Remote Chat Agent Jobs in Reston, VA (NOW HIRING)

Vylla Home

Real Estate Agent

Arlington, VA · Remote

$85K - $185K/yr

Vylla Home does not do interviews or make offers via text or chat. Vylla is an equal opportunity ... Remote Job Type: Full-time Commission: $85,000.00 - $185,000.00 per year Experience level: * 2 ...

Vylla Home

Real Estate Agent

Arlington, VA · Remote

$85K - $185K/yr

Vylla Home does not do interviews or make offers via text or chat. Vylla is an equal opportunity ... Remote Job Type: Full-time Commission: $85,000.00 - $185,000.00 per year Experience level: * 2 ...

Liveops

Remote Customer Service Agent

Falls Church, VA · Remote

$16.50 - $22.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Herndon, VA · Remote

$16 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Gaithersburg, MD · Remote

$16.75 - $22.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Hyattsville, MD · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Alexandria, VA · Remote

$16.50 - $22.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Silver Spring, MD · Remote

$16 - $21.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Centreville, VA · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Leesburg, VA · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Fairfax, VA · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Vienna, VA · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Ashburn, VA · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Reston, VA · Remote

$16.25 - $21.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Germantown, MD · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Springfield, VA · Remote

$16.25 - $21.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Sterling, VA · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Bethesda, MD · Remote

$16.50 - $22.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Woodbridge, VA · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Rockville, MD · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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All JobsRemote Chat Agent JobsRemote Chat Agent Jobs in Reston, VA

Remote Chat Agent information

What Does a Remote Chat Agent Do?

A remote chat agent answers customer questions through an online chat platform. Your primary responsibilities are to assist customers and troubleshoot issues. You address minor problems and escalate complicated situations to the proper resources. You connect with clients quickly and provide live help. Your duties include using the chat platform, diagnosing the client's problem, communicating until full satisfaction, and assisting with resolutions. A remote chat agent can work in a call center, office environment, or from home.

What are the key skills and qualifications needed to thrive as a Remote Chat Agent, and why are they important?

To thrive as a Remote Chat Agent, you need excellent written communication, strong typing skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing software is typically required. Outstanding problem-solving abilities, patience, and attention to detail help agents deliver a positive customer experience. These skills are crucial for efficiently resolving customer inquiries and maintaining high satisfaction in a remote, fast-paced environment.

What are some common challenges faced by Remote Chat Agents, and how can they be managed effectively?

Remote Chat Agents often encounter challenges such as handling multiple conversations simultaneously, maintaining a consistent and friendly tone, and resolving customer issues efficiently without face-to-face interaction. Effective time management, clear written communication skills, and familiarity with the company’s resources and support tools are essential for success. Many organizations provide training, knowledge bases, and regular team check-ins to help agents stay informed and supported while working remotely.

What are remote chat agents?

Remote chat agents are customer service professionals who assist customers via online chat platforms, rather than over the phone or in person. They work from a remote location, such as their home, using computers and internet connections to communicate with clients or customers. Their main responsibilities include answering questions, resolving issues, providing product or service information, and ensuring customer satisfaction. Remote chat agents often work for various industries, including retail, technology, and financial services, offering support through live chat, messaging apps, or social media.
More about Remote Chat Agent jobs
What are popular job titles related to Remote Chat Agent jobs in Reston, VA? For Remote Chat Agent jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Remote Chat Agent jobs in Reston, VA look for? The top searched job categories for Remote Chat Agent jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote Chat Agent jobs? Cities near Reston, VA with the most Remote Chat Agent job openings:
Remote Chat Agent jobs near you
Infographic showing various Remote Chat Agent job openings in Reston, VA as of May 2026, with employment types broken down into 83% Full Time, 10% Part Time, and 7% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution.
Real Estate Agent

Real Estate Agent

Vylla Home

Arlington, VA • Remote

$85K - $185K/yr

Full-time

Posted 22 days ago

Job description

Join Vylla Home, where we're transforming the real estate process to create exceptional experiences for customers and Sales Agents. As part of the Carrington and Vylla family, we offer a comprehensive range of homeownership services—from real estate with Vylla Home to title, settlement, and escrow services with Vylla Title and Escrow, as well as mortgage lending through Carrington Mortgage Services, LLC, and more! We are growing and are currently offering multiple Team Lead opportunities statewide!!
We offer our Team Leads:

  • Competitive Commission Split – keep your commission and set your own value! Unlimited opportunity to earn what you are worth.
  • Reasonable flat rate referral fees. No hidden costs!
  • Qualified leads, assets and referrals.
  • Free CRM and CMA tools, transaction management system, e-signatures and more
  • Customized training, live demos and more available 24/7
  • Customizable agent websites, marketing support, social media training and more
  • Face-to-face broker support and coaching – true mentorship
  • Dedicated resources from Vylla and Carrington’s family of companies (including lending, title and settlement services along with superior customer service from our headquarters in Aliso Viejo, California)
  • Back-office support including dedicated transaction coordinators and an agent services resource team.
  • “Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution (Carrington and Vylla family of companies)
  • Incentive program to earn cash if you help grow our team and bring new agents onboard.
  • Flexible schedules and control over your personal and professional growth as an agent
  • A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back.

Apply today! What will make you successful at Vylla?

  • An active Real Estate License
  • 2+ years of Real Estate experience
  • Previous experience managing, coaching, training a team.
  • Drive and ambition to succeed as part of an innovative, fast-growing team.
  • Complete focus on the customer experience
  • Strong communications skills and ability to build a network of engaged customers and prospects.
  • Ability to multi-task and take initiative, strong work ethic.

Notice to all applicants: Vylla Home does not do interviews or make offers via text or chat.

Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran’s status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company. EEO/AAP Employer

Job Type: Full-time

Commission: $85,000.00 - $185,000.00 per year

Schedule:

  • Self-determined schedule

Experience:

  • Sales: 2 years (Required)

License/Certification:

  • Real Estate License (Required)

Work Location: Remote

Job Type: Full-time

Commission: $85,000.00 - $185,000.00 per year

Experience level:

  • 2 years

Schedule:

  • Choose your own hours.

Experience:

  • Real Estate Sales: 2 years (Required)

License/Certification:

  • Real Estate License (Required)

Work Location: Remote

Company Description

Our Company:
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com.
What We Offer:
Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
Customized training programs to help you advance your career.
Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
Educational Reimbursement.
Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.