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Remote Chat Agent Jobs in Forney, TX (NOW HIRING)

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Licensed Medicare Advisor - Seasonal Remote Opportunity

Dallas, TX · On-site

Speak with Medicare customers through inbound telephone and chat interactions. * Provide clear ... Home Office Setup Since this position is completely remote, you will need a suitable home work ...

Posted today

Promoted2

Remote Insurance Agent

Dallas, TX · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year income with full training and qualified leads provided - join a fast-growing national financial services ...

Chewy

Licensed Healthcare Agent

Richardson, TX · Remote

$21/hr

Remote (Must reside in one of the following states: Arizona, Florida, Kentucky, or Texas) Do you ... Handle healthcare and customer service inquiries via phone, email, and chat as needed ...

Liveops

Remote Customer Service Agent

Mesquite, TX · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Garland, TX · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Irving, TX · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Grand Prairie, TX · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Rockwall, TX · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Richardson, TX · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Rowlett, TX · Remote

$14 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Carrollton, TX · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Dallas, TX · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Plano, TX · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

NCD Agency LLC

Customer Care Advisor

Dallas, TX · On-site +1

$17.50 - $18.50/hr

All remote employees must maintain a workspace that allows professional conversations free from ... Communicates with clients across multiple channels, including phone, email, and chat. * Reviews ...

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Remote Chat Agent information

What are the key skills and qualifications needed to thrive as a remote chat agent, and why are they important?

To thrive as a Remote Chat Agent, you need excellent written communication, strong typing skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing software is typically required. Outstanding problem-solving abilities, patience, and attention to detail help agents deliver a positive customer experience. These skills are crucial for efficiently resolving customer inquiries and maintaining high satisfaction in a remote, fast-paced environment.

What does a remote chat agent do?

A remote chat agent answers customer questions through an online chat platform. Your primary responsibilities are to assist customers and troubleshoot issues. You address minor problems and escalate complicated situations to the proper resources. You connect with clients quickly and provide live help. Your duties include using the chat platform, diagnosing the client's problem, communicating until full satisfaction, and assisting with resolutions. A remote chat agent can work in a call center, office environment, or from home.

What is a remote chat agent?

Remote chat agents are customer service professionals who assist customers via online chat platforms, rather than over the phone or in person. They work from a remote location, such as their home, using computers and internet connections to communicate with clients or customers. Their main responsibilities include answering questions, resolving issues, providing product or service information, and ensuring customer satisfaction. Remote chat agents often work for various industries, including retail, technology, and financial services, offering support through live chat, messaging apps, or social media.

What are some common challenges faced by remote chat agents, and how can they be managed effectively?

Remote Chat Agents often encounter challenges such as handling multiple conversations simultaneously, maintaining a consistent and friendly tone, and resolving customer issues efficiently without face-to-face interaction. Effective time management, clear written communication skills, and familiarity with the company’s resources and support tools are essential for success. Many organizations provide training, knowledge bases, and regular team check-ins to help agents stay informed and supported while working remotely.
More about Remote Chat Agent jobs

What are popular job titles related to Remote Chat Agent jobs in Forney, TX?

For Remote Chat Agent jobs in Forney, TX, the most frequently searched job titles are:

What job categories do people searching Remote Chat Agent jobs in Forney, TX look for?

The top searched job categories for Remote Chat Agent jobs in Forney, TX are:

What cities near Forney, TX are hiring for Remote Chat Agent jobs?

Cities near Forney, TX with the most Remote Chat Agent job openings:

Remote Chat Agent jobs near you
Infographic showing various Remote Chat Agent job openings in Forney, TX as of August 2026, with employment types broken down into 82% Full Time, 11% Part Time, and 7% Contract. Highlights an 100% Remote job distribution.

Licensed Medicare Advisor - Seasonal Remote Opportunity

Be Additive

Dallas, TX • On-site

Contractor

Medical, Dental, PTO

Posted 20 hours ago

Posted today

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Job description

Position at a Glance


Work Setting: Work from home
Employment Type: Seasonal Contract
Schedule: Full-time, Monday–Saturday
Hours of Availability: 8:00 AM–9:00 PM EST


We are looking for licensed insurance professionals who are comfortable working with customers and discussing Medicare options. This seasonal opportunity is designed for individuals who can provide knowledgeable assistance to Medicare customers during the Annual Enrollment Period.

Where You Can Work


Applications are being accepted from candidates currently residing in:

Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, West Virginia, Wisconsin, and Wyoming.


Your Day-to-Day

In this customer-facing position, you will:

  • Speak with Medicare customers through inbound telephone and chat interactions.
  • Provide clear information about available Medicare coverage and benefits.
  • Help customers compare appropriate plan options and complete enrollments.
  • Review customer information and keep records of interactions up to date.
  • Follow established compliance, quality, and service procedures.
  • Work toward individual productivity and performance expectations.

What You Need to Bring

To be considered, applicants must:

  • Have a current Resident Health Insurance License.
  • Maintain an active license through December 8, 2027.
  • Hold a resident license in the state where they currently live.
  • Have at least one year of customer service experience.
  • Be able to type at 45 WPM or faster.
  • Have basic familiarity with Windows computers.
  • Possess a High School Diploma or equivalent.
  • Be available to work a full-time schedule within the stated Monday–Saturday operating hours.

Medicare, AEP, or insurance sales experience is preferred but not required.

Home Office Setup

Since this position is completely remote, you will need a suitable home work environment.

Internet requirements:

  • Minimum download speed: 35 Mbps
  • Minimum upload speed: 15 Mbps
  • A screenshot from Speedtest.net may be requested during the hiring process.

The work environment must not rely on:

  • Satellite internet
  • Mobile hotspots
  • VPN connections
  • Peer-to-peer networks

Candidates should also have a quiet, professional workspace suitable for handling customer conversations.

Training & Future Opportunities

New hires will complete five weeks of training, consisting of:

  • 4 weeks of classroom instruction
  • 1 week of nesting/on-the-job transition

The position provides a fully remote work environment and competitive hourly compensation. Depending on business requirements and individual performance, additional employment opportunities may be available after the seasonal assignment.

If you are a licensed insurance professional with strong customer service skills and are interested in supporting Medicare customers during AEP, we encourage you to apply.