Remote Chargeback Manager Jobs in Chicago, IL (NOW HIRING)

About the Role:
As a CBRE Space & Occupancy Data Manager, you will oversee occupancy planning and data-related projects, focusing on the mining, analysis, and interpretation of space metrics. The objective is to drive project success by ensuring that all proposed solutions and financial chargebacks (allocations) are data-driven, accurate, and aligned with the client's strategic occupancy goals
What You'll Do:

• Manage and analyze IWMS space data to ensure it accurately reflects current occupancy, layout, and attributes of each building. Perform audits, and other activities as needed, to ensure accuracy of employee data. Confirm accuracy of IWMS space information through regular audit of data for "unapproved" exceptions.
• Prepares professional supporting documentation in a variety of formats. Strong decision-making in the understanding of policies and procedures to achieve results, meet deadlines, and complete deliverables.
• Collaborate with other members of the Occupancy Planning, Workplace Strategy and Projects Teams and provide data, ad hoc/routine reports and analysis as needed to support space planning and move projects. Analyze and track the client's portfolio data using reporting from available databases.
• Ensure accuracy of employee and space data. Perform and document space, occupancy and/or lab audits on schedule, and submit updated AutoCAD drawings to CAD team (theater driven).
• Makes recommendations to Management on necessary space planning code changes and/or requirements and updates. Acts as a single point of contact for relevant systems/processes in subject teams and day-to-day functions.
• Develop ad-hoc analytics and reporting based on analysis of existing data sources, utilizing a variety of tools (i.e. IWMS, Rifiniti, Tableau, Service Insight, Smartsheet). Develop data structures and pipelines to organize, collect, cleanse, and standardize data in order to generate insights and address reporting needs. Support the development and issuing of reports as directed. Define data requirements.
• Gather and validate information, using judgment and statistical tests. Identify opportunities to maximize data usage, applying modeling and optimization methods to develop new strategies and improve business performance. Identify and troubleshoot data integration and integrity issues in cooperation with the appropriate CBRE business units; designs workflows and procedures.
• Attend meetings to report data, occupancy related issues, requirements, challenges and opportunities. Assist in documenting and reporting key metrics (e.g. space utilization, space allocation, etc.). Interface with various departments and partners with facility customers and staff as a resource and peer.
• Manage assigned work orders (SLA compliance). Service Insight Work Orders - manage and/or triage, redirect client requests to appropriate resources if needed. Input work orders as needed.
• Perform various system administrator actions within, but not limited to the: Location Tool, and Calendar Resource Manager. Provide Conference Room support and serve as CEC contact for conference room inquiries.
• Lead strategic data integrity projects, overseeing global space and occupancy audits to ensure portfolio accuracy.
• Design and deliver high-impact training sessions for cross-functional stakeholders and end-users.
• Support occupancy planning team by leading scenario development and architectural test fits to optimize space utilization across the portfolio.

What You'll Need:

• Bachelor's Degree preferred with 4-6 years of experience Data Administration, Project Management, Occupancy Planning and Space Planning. AutoCAD drawing and CAFM software experience is preferred. In lieu of a degree, a combination of experience and education will be considered.
• Excellent written and verbal communication skills.
• Strong organizational and analytical skills.
• Ability to provide efficient, timely, reliable and courteous service to customers.
• Ability to effectively present information.
• Ability to comprehend, analyze and interpret documents.
• Ability to solve problems involving several options requiring intermediate analytical and quantitative skills.
• Advanced proficiency in Google Workspace and Microsoft Excel, including pivot tables and complex modeling.
• Proven IWMS/CAFM super-user capability, with the ability to manage and optimize global systems of record.
• Demonstrated proficiency and proactive interest in leveraging AI tools to enhance workflow efficiency and data analysis.

CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Occupancy & Space Data Manager is $100,000 annually and the maximum salary for the position is $125,000 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
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