ZipRecruiter

Log In

2

Remote Cfss Jobs (NOW HIRING)

People also search for

All JobsCfss JobsRemote Cfss Jobs

Remote Cfss information

See salary details

$9

$19

$29

How much do remote cfss jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote cfss in the United States is $19.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Support Specialist (Cfss), and why are they important?

To thrive as a Remote Customer Support Specialist, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and proficiency with digital communication tools are typically required. Patience, empathy, and the ability to work independently are crucial soft skills that set top performers apart. These competencies ensure effective, efficient, and positive customer interactions, which are vital for maintaining satisfaction and loyalty in a remote support environment.

What are some common challenges faced by remote CFSS workers, and how can they be addressed?

Remote CFSS (Community First Services and Supports) workers often encounter challenges such as maintaining clear communication with clients and teams, managing documentation remotely, and adapting to varying client needs without in-person interaction. To address these, it's important to leverage secure communication tools, establish regular check-ins with supervisors, and stay organized with digital record-keeping. Building strong relationships with clients and collaborating closely with healthcare professionals can also help ensure quality support and smooth service delivery.

What are remote CFSS jobs?

Remote CFSS jobs refer to positions where individuals work as Community First Services and Supports (CFSS) providers from a remote location, such as their home. CFSS is a Minnesota Medicaid program that helps people with disabilities, chronic illnesses, or aging needs to live independently in their communities. Remote CFSS workers assist clients with daily living activities, personal care, and other support services, often coordinating care, completing paperwork, and providing guidance through phone or video calls. These roles require strong communication skills, understanding of the CFSS program, and the ability to work independently. Remote CFSS jobs offer flexibility while still making a positive impact on clients’ lives.

What is the difference between Remote Cfss vs Remote Customer Service Specialist?

AspectRemote CfssRemote Customer Service Specialist
Required CredentialsCustomer service certifications, communication skillsCustomer service certifications, communication skills
Work EnvironmentHome office, virtual supportHome office, virtual support
Industry UsageFinancial services, bankingRetail, telecommunications, banking

Remote Cfss and Remote Customer Service Specialist roles share similar credentials and work environments, often within financial or retail sectors. However, Remote Cfss typically focuses on financial services, requiring specific industry knowledge, while Remote Customer Service Specialists may serve various industries. Both roles involve remote support, but their industry focus distinguishes them.

What cities are hiring for Remote Cfss jobs? Cities with the most Remote Cfss job openings:
What are the most commonly searched types of Cfss jobs? The most popular types of Cfss jobs are:
What states have the most Remote Cfss jobs? States with the most job openings for Remote Cfss jobs include:
What job categories do people searching Remote Cfss jobs look for? The top searched job categories for Remote Cfss jobs are:
Remote Cfss jobs near you
Infographic showing various Remote Cfss job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,593 per year, or $19.5 per hour.
CFSS Consultation Coordinator

CFSS Consultation Coordinator

Pinnacle Services Incorporated

Minneapolis, MN • On-site, Remote

$21.25 - $22.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Description

Pinnacle Services is seeking a CFSS Consultation Coordinator to work with the Minnesota Health Care Programs (MHCP) provider that supports people receiving CFSS. Pinnacle Services offers a fun and highly collaborative work environment that centers on providing services of the highest quality to the people we serve. We work with a variety of lead agencies, and our consumers are located primarily in the metro area. We are seeking someone who enjoys a variety from day to day and enjoys having a diverse array of clients. This role would be a great fit for someone who has strong independent skills while managing their caseloads, someone who works well on a team, enjoys consulting and collaborating with others, then returning to their independent tasks would succeed in this role. 


A consultation services provider is accountable for the following:

  • Provides education to help people make informed decisions about how to meet their needs using CFSS.
  • Helps people write their service delivery plan, if desired.
  • Reviews service delivery plans.
  • Offers guidance about whether CFSS service delivery plans are complete and only contain covered services.
  • Provides ongoing support as needed.

All consultation services providers are responsible to:

  • Educate the person served about CFSS.
  • Educate the person served about the agency model and budget model.
  • Help the person served write their CFSS service delivery plan, to the extent the person served desires.
  • Review the CFSS service delivery plan and submit it to the lead agency for approval.
  • Offer guidance to the person served on whether the CFSS service delivery plan is complete and only contains covered services.
  • Provide the person served with a list of CFSS provider agencies (if the person chooses the agency model) or FMS providers (if the person is purchasing goods and services and/or chooses the budget model).
  • Respond to questions from the person served throughout the year.
  • Help the person served change their service delivery plan, model and/or providers, if applicable (refer to CFSS Manual - PCA/CFSS service changes overview).
  • Complete a semi-annual review if the person served does not have a case manager/care coordinator and their spouse or parent (if a minor) serves as their worker.
  • Help DHS with surveys and data collection, at DHS' request.
  • Document complaints they receive and provide them to DHS upon request.
  • Review their complaint policy annually.
  • Have policies and procedures to meet the needs of culturally diverse people receiving services.
  • Share information from DHS (e.g., policy clarifications or changes) with the people they serve when requested by DHS.
  • Comply with all the specific requirements listed below, as applicable.


Company Perks:

  • Training Program - up to 30 days, once training has been completed and an approval by the direct supervisor is given, then the position moves to fully remote. 
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short Term Disability
  • Voluntary Life Insurance
  • MN Paid Leave
  • Flexible Spending Account
  • Paid Time Off
  • 7 Holidays
  • 401K - Eligible to contribute the 1st quarter after 6 months of employment
  • Animal Friendly Corporate Office
  • Professional Growth Opportunities
  • Employee Recognition Programs
  • Flexible Schedules
  • Team Atmosphere
  • MSSA membership & paid CEUs
  • Licensing supervision
  • Flex-time available after the first 90 days.

Requirements

All employees working directly with persons served must:

  • Be age 18 or older.
  • Successfully pass a background study. 
  • Meet the education requirements listed in the lead employee education section or meet the education substitution described in the following section:

Have a bachelor's degree or higher in one of the following fields:

  • Occupational therapist
  • Occupational therapy assistant
  • Physical therapist
  • Physical therapy assistant
  • Psychologist
  • Social worker
  • Speech-language pathologist or audiologist
  • Professional recreation staff
  • Professional dietitian
  • Psychology
  • Sociology
  • Counseling
  • Special education
  • Rehabilitation counseling
  • Other human services fields

Education substitution:

Staff working directly with people but not as the lead employee can substitute one of the following for a bachelor's degree:

  • One year of full-time experience providing direct services to people with disabilities or people older than age 65.
  • One year of full-time experience coordinating or directing services for people with disabilities or people older than age 65, including self-directed services.
  • Experience coordinating their own services.

Apply