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Remote Certified Tech Advisor Jobs (NOW HIRING)

SkyTide Group

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Strategic Technology Advisor

De Pere, WI · Remote

$95K - $120K/yr

Position Summary The Strategic Technology Advisor (also known as Virtual Chief Information Officer ... This position is primarily remote, however, occasional travel may be require to meet with certain ...

XPERTECHS

Client Technology Advisor

Columbia, MD · Remote

Document client technology through standard discovery techniques, including remote discovery ... Inform and advise on the state of clients and aid in preparation of client Technology Business ...

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How much do remote certified tech advisor jobs pay per year?

As of Jul 4, 2026, the average yearly pay for remote certified tech advisor in the United States is $53,087.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $63,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Remote Certified Tech Advisors, and how can they be effectively managed?

Remote Certified Tech Advisors often encounter challenges such as troubleshooting complex technical issues without physical access to devices, managing time across multiple support tickets, and maintaining clear communication with clients who may have varying levels of technical knowledge. To manage these challenges, advisors typically rely on robust remote diagnostic tools, well-established troubleshooting protocols, and clear, empathetic communication skills. Regular training and collaboration with other team members also help in sharing solutions and staying updated on the latest technologies.

What are the key skills and qualifications needed to thrive as a Remote Certified Tech Advisor, and why are they important?

To thrive as a Remote Certified Tech Advisor, you need a solid background in IT troubleshooting, technical support, and customer service, typically supported by certifications such as CompTIA A+, Network+, or Microsoft Certified Professional. Familiarity with remote desktop tools, ticketing systems, and knowledge base platforms is essential for resolving client issues efficiently. Strong communication, patience, and problem-solving skills set outstanding advisors apart when guiding users remotely. These abilities are crucial for delivering effective technical solutions and ensuring high customer satisfaction in a virtual environment.

What is the difference between Remote Certified Tech Advisor vs Remote IT Support Specialist?

AspectRemote Certified Tech AdvisorRemote IT Support Specialist
CertificationsCertifications like CompTIA A+, Network+, or vendor-specific credentialsCertifications like CompTIA A+ or Microsoft Certified IT Support
Work EnvironmentAdvising clients, troubleshooting, and providing technical guidance remotelyHandling technical issues, troubleshooting, and resolving user problems remotely
Industry UsageConsulting, technical support, and advisory roles across various industriesHelpdesk, technical support, and customer service roles mainly in IT companies

The Remote Certified Tech Advisor and Remote IT Support Specialist roles share certifications and remote work environments but differ mainly in scope. The Tech Advisor focuses on consulting and providing strategic technical guidance, while the IT Support Specialist handles troubleshooting and resolving technical issues directly. Both roles are essential in tech support and customer service sectors, with the Tech Advisor often involved in more consultative tasks.

What are Remote Certified Tech Advisors?

Remote Certified Tech Advisors are technology professionals who provide expert support and guidance to clients or organizations from a remote location. They are certified in specific tech areas, such as IT support, cybersecurity, or software troubleshooting, and use online tools to diagnose and solve technical issues. Their responsibilities may include assisting users with technical problems, recommending solutions, and helping implement new technologies, all without needing to be physically present. These roles are ideal for those who want to work from home while leveraging their technical expertise.
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Remote Certified Tech Advisor jobs near you
Infographic showing various Remote Certified Tech Advisor job openings in the United States as of June 2026, with employment types broken down into 33% Part Time, and 67% Contract. Highlights an 100% Remote job distribution, with an average salary of $53,087 per year, or $25.5 per hour.
Strategic Technology Advisor

Strategic Technology Advisor

SkyTide Group

De Pere, WI • Remote

$95K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

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Job description

Position Summary

The Strategic Technology Advisor (also known as Virtual Chief Information Officer, or vCIO) serves as the primary strategic partner to assigned clients, aligning technology with business outcomes. This role owns the development and execution of client technology roadmaps, budgets, and lifecycle strategies, ensuring all IT decisions are proactive, financially aligned, and support client growth and risk reduction. Success is measured by client retention, strategic alignment, and adoption of standard technology frameworks.

Key Responsibilities

  • Develop and maintain contiguous 12–18 month technology roadmaps aligned to client goals
  • Prepare for and lead structured Strategic Business Reviews (SBRs)
  • Translate business objectives into actionable IT initiatives
  • Manage forward-looking IT budgets and forecasts
  • Drive standardization and lifecycle planning across client environments
  • Serve as a trusted advisor to client POCs and executives
  • Collaborate with internal teams to execute strategic initiatives
  • Maintain visibility into high-priority client issues

Performance Metrics (KPIs)

  • Client Retention
  • Client Satisfaction
  • Technology Standardization aligned to SkyTide Standards
  • Roadmap Execution Rate
  • Strategic Revenue Contribution
  • Client Engagement Frequency

Core Competencies

  • CIO-level understanding of technology environments across a variety of industries and business verticals
  • Executive-level communication and presentation skills
  • Strategic thinking with strong business acumen
  • Financial planning and strategic budgeting expertise
  • Deep understanding of MSP service delivery models
  • Ability to balance and translate technical insight with business outcomes
  • Strong documentation discipline and process adherence

Qualifications

  • 5+ years in a Strategic Technology Advisor or vCIO role in a managed services provider (MSP) environment preferred
  • Experience with strategic planning and business reviews with executive level, C-Suite, and principals required
  • Strong understanding of network infrastructure, cloud, and security required
  • Familiarity with frameworks such as NIST, CIS, ITIL preferred
  • Proficient in Artificial Intelligence consultation, compliance, and security preferred

Additional Expectations

  • Maintain accurate documentation in PSA/CRM
  • Continuously develop technical and advisory skills
  • Stay current with industry trends
  • Demonstrate proactive communication and teamwork
  • This position is primarily remote, however, occasional travel may be require to meet with certain clients in person

What Success Looks Like

  • All clients have clear, documented IT strategies
  • All client technology investments are contiguously planned and aligned at least 12-18 months into the future
  • Clients view SkyTide as a strategic partner, not a transactional vendor
  • Internal teams can execute on Strategic Technology Advisor plans and recommendations with clarity and direction

Company Description

SkyTide Group empowers growth-focused businesses with unparalleled IT services. Serving the local markets of Edwards, Colorado, Denver, Colorado and Green Bay, Wisconsin, as well as businesses across the United States, we deliver tailored solutions that drive client success.
Our values define, drive, and focus us. We are committed to these 4 principles:
• Dependable – following through on commitments
• Team Player – having each other’s back
• Helpful – solving people’s problems and making them happy.
• Continuous Improvement - finding a way to do everything better