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Remote Cerner Pathnet Analyst Jobs in Raleigh, NC

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Remote Cerner Pathnet Analyst information

See Raleigh, NC salary details

$47.6K

$86.1K

$120.1K

How much do remote cerner pathnet analyst jobs pay per year?

As of Jul 4, 2026, the average yearly pay for remote cerner pathnet analyst in Raleigh, NC is $86,096.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,200.00 and $96,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Cerner Pathnet Analyst position, and why are they important?

To thrive as a Remote Cerner Pathnet Analyst, you need a robust understanding of laboratory information systems, clinical workflows, and troubleshooting, typically backed by a degree in health informatics or a related field. Familiarity with the Cerner Pathnet system, HL7 messaging, and certifications such as Cerner Certified Professional are commonly expected. Excellent problem-solving abilities, strong communication skills, and an aptitude for remote collaboration help analysts excel in this position. These competencies ensure efficient system support, seamless teamwork, and successful adaptation to rapidly evolving healthcare technology needs.

What are some common challenges faced by Remote Cerner Pathnet Analysts, and how do they overcome them?

Remote Cerner Pathnet Analysts often encounter challenges such as troubleshooting complex laboratory interface issues and ensuring accurate configuration for diverse medical workflows across different facilities. Working remotely can also make it harder to communicate complex issues quickly with onsite staff or to stay updated on day-to-day laboratory operations. Successful analysts overcome these obstacles by leveraging strong documentation practices, utilizing collaborative communication tools, and maintaining proactive relationships with both technical teams and end users. Organizations typically provide access to robust remote support environments and encourage ongoing professional development to ensure analysts can address challenges efficiently.

What is a Remote Cerner Pathnet Analyst job?

A Remote Cerner Pathnet Analyst is a healthcare IT professional who supports and optimizes the Cerner PathNet laboratory information system while working remotely. They assist with system configuration, troubleshooting, and workflow enhancements to improve laboratory operations. Their role often involves collaborating with medical staff, IT teams, and lab personnel to ensure accurate data processing and compliance with healthcare regulations. Additionally, they may provide user training and technical support to resolve issues efficiently.

What are popular job titles related to Remote Cerner Pathnet Analyst jobs in Raleigh, NC? For Remote Cerner Pathnet Analyst jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Cerner Pathnet Analyst jobs in Raleigh, NC look for? The top searched job categories for Remote Cerner Pathnet Analyst jobs in Raleigh, NC are:
Remote Cerner Pathnet Analyst jobs near you
Infographic showing various Remote Cerner Pathnet Analyst job openings in Raleigh, NC as of June 2026, with employment types broken down into 66% Full Time, 17% Part Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $86,096 per year, or $41.4 per hour.
Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position

Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position

INFO ORIGIN INC

Raleigh, NC • Remote

$35 - $45/hr

Contractor

Posted 3 days ago

Job description

  • Position Title: Epic EHR Helpdesk Analyst
  • Location: Raleigh, NC (Fully remote, 1st shift (7AM–3:30PM EST)
  • Interview: Webcam Interview Only
  • Position Type: Contract

Overview:

  • Provides advanced Epic EHR support across 13 facilities. Resolves technical issues, manages access, and supports users; includes weekends and holidays to ensure reliable patient‑care systems.
  • The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction.
  • Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care

Key Responsibilities

  • Provide support for Epic applications, workflows, access, printing, and integration issues.
  • Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems.
  • Troubleshoot complex application, account, and workflow issues related to Epic and other clinical systems.
  • Provide basic remote desktop support for computers, printers, mobile devices, and peripherals across all facilities.
  • Assist users with account provisioning, password resets, Epic access requests, and basic application troubleshooting.
  • Monitor ServiceNow queues and manage incident resolution in accordance with service level agreements (SLAs).
  • Assist with Epic user account provisioning, role changes, template assignments, and security access requests.
  • Participate in go-live support and system upgrade events, including Technical Dress Rehearsals (TDRs).
  • Collaborate with clinical informatics, application analysts, and technical teams to ensure coordinated support.
  • Maintain documentation, knowledge base articles, and standard operating procedures.
  • Deliver informal user training and guidance on proper Epic use and common troubleshooting techniques.
  • Support change management and scheduled downtime communications as needed.
  • Ensure adherence to HIPAA, security, and IT governance policies in all technical activities.
  • Escalate critical issues and downtime events according to established protocols.

Required Skills

  • Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.
  • Proficient with ServiceNow or other enterprise ticketing systems.
  • In-depth understanding of EHR platforms (e.g., Epic, Cerner, Allscripts).

Highly Desired:

  • Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk).
  • Experience supporting Epic applications (e.g., Ambulatory, Inpatient, ASAP, or HIM).