Indianapolis, IN · Remote
$25 - $26/hr
Fully Remote Job Summary: * Samples calls, compiles, and analyzes data to determine compliance with ... quality control. * Provides regularly scheduled coaching and feedback to Customer Service ...
Indianapolis, IN · Remote
$25 - $26/hr
Fully Remote Job Summary: * Samples calls, compiles, and analyzes data to determine compliance with ... quality control. * Provides regularly scheduled coaching and feedback to Customer Service ...
Indianapolis, IN · On-site +1
$25 - $26/hr
Fully Remote Job Summary: * Samples calls, compiles, and analyzes data to determine compliance with ... quality control. * Provides regularly scheduled coaching and feedback to Customer Service ...
Indianapolis, IN · On-site +1
$25 - $26/hr
Fully Remote Job Summary: * Samples calls, compiles, and analyzes data to determine compliance with ... quality control. * Provides regularly scheduled coaching and feedback to Customer Service ...
This is a remote opportunity where you'll work directly with individuals who have requested help understanding their financial protection options. No cold outreach. If you're someone who is ...
This is a remote opportunity where you'll work directly with individuals who have requested help understanding their financial protection options. No cold outreach. If you're someone who is ...
Remote work * Clear path to leadership Who This is For * Competitive individuals * Self-starters * People willing to be coached Not For Those looking for guaranteed hourly pay or minimal effort. *All ...
Remote work * Clear path to leadership Who This is For * Competitive individuals * Self-starters * People willing to be coached Not For Those looking for guaranteed hourly pay or minimal effort. *All ...
Remote work * Clear path to leadership Who This is For * Competitive individuals * Self-starters * People willing to be coached Not For Those looking for guaranteed hourly pay or minimal effort. *All ...
Remote work * Clear path to leadership Who This is For * Competitive individuals * Self-starters * People willing to be coached Not For Those looking for guaranteed hourly pay or minimal effort. *All ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...
If you're putting in full effort but still earning the same paycheck every week... that's a problem. This opportunity removes the ceiling. You'll work with clients who have already expressed interest ...
If you're putting in full effort but still earning the same paycheck every week... that's a problem. This opportunity removes the ceiling. You'll work with clients who have already expressed interest ...
If you're putting in full effort but still earning the same paycheck every week... that's a problem. This opportunity removes the ceiling. You'll work with clients who have already expressed interest ...
If you're putting in full effort but still earning the same paycheck every week... that's a problem. This opportunity removes the ceiling. You'll work with clients who have already expressed interest ...
If you're putting in full effort but still earning the same paycheck every week... that's a problem. This opportunity removes the ceiling. You'll work with clients who have already expressed interest ...
If you're putting in full effort but still earning the same paycheck every week... that's a problem. This opportunity removes the ceiling. You'll work with clients who have already expressed interest ...
| Aspect | Remote Cement Quality Control | Remote Concrete Testing Technician |
|---|---|---|
| Certifications | ACI Certification, Quality Control Certifications | ACI Certification, Concrete Testing Certifications |
| Work Environment | Office-based, remote monitoring, report analysis | Field and lab testing, some remote reporting |
| Industry Usage | Manufacturers, suppliers, quality assurance | Construction sites, labs, quality testing |
Remote Cement Quality Control professionals focus on overseeing cement quality through remote data analysis and reporting, often working with manufacturers and suppliers. In contrast, Remote Concrete Testing Technicians perform physical testing of concrete samples, typically on-site or in labs, with some remote reporting. Both roles require similar certifications but differ mainly in work environment and specific job functions.
Indianapolis, IN • Remote
$25 - $26/hr
Full-time
Posted 13 days ago
Job Title:
QC Specialist Customer ServiceNumber of Positions:
1Location:
Indianapolis, INLocation Specifics:
Fully RemoteJob Summary:
Samples calls, compiles, and analyzes data to determine compliance with quality, production, and performance standards and develops, prepares, maintains, and distributes reports for productivity and quality control.
Provides regularly scheduled coaching and feedback to Customer Service Representatives regarding quality and compliance for the reviewed calls.
Identifies, analyzes, and recommends process and/or operational improvements to enhance compliance and quality of customer interactions.
Partners with trainers, supervisors, and Customer Service management on training initiatives of the Customer Service department.
Verifies that department documentation is current and supports quality guidelines.
Perform other related assigned duties as assigned.
Minimum Requirements:
Position requires an associate's degree, technical, vocational, or business school with coursework in business administration and two years' work experience in a customer service environment. Will accept any suitable combination of education, training, or experience.
Advanced knowledge of word processing and spreadsheets; ability to identify weaknesses in process changes that may affect quality; resolve complex problems and uses latitude for independent judgment; effective verbal and written communication skills and organizational skills; ability to collaborate effectively; ability to handle multiple projects and deadlines; recommends improvements to increase quality and efficiency. Experience with monitoring calls and providing feedback preferred.
Pay Rate: $25-$26/hour
The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.
Sourced by ZipRecruiter
Insurance services
201 - 500 Employees
Indianapolis, IN, US
2007
