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Insurance Quality Assurance Remote Jobs in Indiana

In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...

In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...

In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...

In this role, you will provide Quality Control and Assurance for Circle's Compliance Operations ... Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is ...

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Insurance Quality Assurance Remote information

What are some common challenges faced by remote Insurance Quality Assurance professionals, and how can they be addressed?

Remote Insurance Quality Assurance professionals often face challenges such as limited direct communication with team members, staying updated on policy changes, and maintaining consistency in audit standards. To address these, it's important to leverage collaboration tools, participate in regular virtual meetings, and establish clear documentation protocols. Building strong relationships with claims adjusters and underwriters remotely also helps ensure quality standards are met and feedback is effectively shared.

What are the key skills and qualifications needed to thrive as an Insurance Quality Assurance Remote professional, and why are they important?

To thrive as an Insurance Quality Assurance Remote professional, you need a solid understanding of insurance processes, quality control standards, and a relevant degree or background in insurance or auditing. Familiarity with claims management systems, quality assurance tools, and industry certifications such as Six Sigma or ISO are commonly required. Attention to detail, analytical thinking, and effective written communication are essential soft skills for identifying discrepancies and collaborating with remote teams. These competencies ensure consistent compliance, accuracy, and high-quality service delivery in a remote insurance environment.

What is the difference between Insurance Quality Assurance Remote vs Insurance Claims Examiner?

AspectInsurance Quality Assurance RemoteInsurance Claims Examiner
Required CredentialsCertifications in quality assurance, insurance industry knowledgeAdjuster licenses, insurance certifications
Work EnvironmentRemote, office-based, or hybridRemote or in-office claims processing
Industry UsageUsed across insurance companies for process improvementUsed by insurance companies to evaluate claims
Common Search IntentQuality assurance roles in insurance, remote QA jobsClaims processing jobs, insurance examiner roles

Insurance Quality Assurance Remote and Insurance Claims Examiner roles both operate within the insurance industry but focus on different aspects. QA roles emphasize process improvement and compliance, often remotely, while Claims Examiners evaluate individual claims, which may also be remote. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What is an Insurance Quality Assurance Remote job?

An Insurance Quality Assurance Remote job involves evaluating and monitoring insurance processes, documents, and interactions to ensure they meet company standards and regulatory requirements—all while working from a remote location. Professionals in this role review claims, policies, and customer interactions to identify errors, ensure compliance, and recommend improvements. They often work closely with other remote teams to maintain high-quality service and prevent costly mistakes. Strong attention to detail, analytical skills, and knowledge of insurance regulations are essential for success in this position.
What are the most commonly searched types of Insurance Quality Assurance jobs in Indiana? The most popular types of Insurance Quality Assurance jobs in Indiana are:
What are popular job titles related to Insurance Quality Assurance Remote jobs in Indiana? For Insurance Quality Assurance Remote jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Insurance Quality Assurance Remote jobs? Cities in Indiana with the most Insurance Quality Assurance Remote job openings:

Salesforce QA Lead / Tester (Remote)

aFit Staffing Inc.

Indianapolis, IN • Remote

Other

Medical, Retirement, PTO

Posted 17 days ago


Job description

Senior Quality Assurance Lead / Tester (Salesforce)

Remote | Full-Time | Contract, W2, or 1099

About the Opportunity

aFit Staffing is seeking a Senior Quality Assurance Lead / Tester to support a high-impact public health initiative for the Indiana Department of Health (IDOH). This project supports Health First Indiana, a statewide effort designed to strengthen public health services and reporting capabilities across Indiana's 92 counties and city-based health departments.

This role will play a critical part in ensuring the quality and successful delivery of Salesforce-based solutions that help local health departments track outcomes, share data, and report on public health investments that improve the health of communities throughout Indiana.

Position Overview

The Senior Quality Assurance Lead / Tester will be responsible for planning, coordinating, and executing system testing activities while serving as the lead for User Acceptance Testing (UAT). This individual will work closely with project stakeholders, business users, developers, and project leadership to ensure system enhancements and integrations meet business requirements and are ready for production deployment.

This is a hands-on testing role. The ideal candidate is comfortable both leading testing efforts and actively executing test cases, documenting defects, and validating solutions.

Key ResponsibilitiesSystem Testing
  • Develop and execute test plans, test scenarios, and detailed test cases.
  • Validate Salesforce functionality, integrations, data conversions, and end-to-end business processes.
  • Identify, document, track, and verify resolution of defects.
  • Perform regression testing to ensure existing functionality remains stable.
  • Collaborate with business analysts, developers, and project stakeholders to clarify requirements and testing expectations.
  • Evaluate testing results and provide deployment readiness recommendations.
  • Support continuous improvement of testing processes and quality standards.
User Acceptance Testing (UAT)
  • Lead and coordinate all phases of User Acceptance Testing.
  • Develop UAT strategies, schedules, scripts, and execution plans.
  • Partner with business stakeholders to define acceptance criteria and testing objectives.
  • Facilitate UAT kickoff meetings, training sessions, status meetings, and defect reviews.
  • Coordinate business testers and monitor testing progress.
  • Track and communicate testing metrics, risks, and readiness status.
  • Obtain business approval and sign-off for production releases.
Stakeholder Collaboration
  • Serve as the primary point of contact for testing-related activities.
  • Communicate testing progress, risks, and recommendations to project leadership.
  • Support implementation activities and post-deployment validation.
  • Assist with documentation, knowledge transfer, and training efforts as needed.
Required Qualifications
  • Bachelor's degree in Information Systems, Computer Science, Business, or a related field (or equivalent experience).
  • 3+ years of experience in software testing, quality assurance, business analysis, or a related role.
  • Experience testing Salesforce solutions.
  • Experience creating test plans, test cases, test scripts, and defect documentation.
  • Experience leading or coordinating User Acceptance Testing (UAT).
  • Strong understanding of Software Development Lifecycle (SDLC) methodologies.
  • Excellent analytical, problem-solving, and organizational skills.
  • Strong written and verbal communication abilities.
  • Ability to work effectively across technical and business teams.
Preferred Qualifications
  • Experience testing Salesforce solutions within government or public sector environments.
  • Experience with the State of Indiana or similar government agencies.
  • Automation testing experience.
  • Experience working in Agile project environments.
Ideal Candidate

We are seeking a mid-level testing professional who is ready to take on a leadership role while remaining actively involved in hands-on testing activities. The ideal candidate brings strong Salesforce testing experience, excellent communication skills, and a collaborative approach to working with clients and project teams.

Experience with organizations such as iLAB or similar QA-focused consulting firms is highly valued.

Work Environment
  • 100% Remote
  • Full-Time
  • Collaborative project team environment
  • State-issued laptop provided (approximately two-week lead time required)
Benefits for eligible W2 employees include:
  • Health Insurance
  • 401(k) with Company Match
  • 120 Hours PTO
Interview Process
  • Up to two video interviews via Microsoft Teams
  • Background check required
Why Join This Project?

This initiative directly supports public health improvements across Indiana communities. Your work will help local health departments report outcomes, demonstrate impact, and manage state-funded public health programs that improve the lives of Hoosiers throughout the state.

About aFit Staffing

aFit Staffing is a certified Women Business Enterprise (WBE) headquartered in Indianapolis, Indiana. We connect top talent with organizations that are driving meaningful change through technology, healthcare, and public sector innovation.

Interested candidates are encouraged to apply today.