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Remote Cctv Operator Jobs in California (NOW HIRING)

Axon

Senior Sales Engineer II, Enterprise

San Francisco, CA · Remote

$65 - $84/hr

Location- Remote Reports to the Sr. Director, Engineering- Enterprise Travel is 50% Your Impact ... Familiarity with CCTV and video management systems, and access control technologies (e.g. Genetec ...

Axon

Senior Sales Engineer, Enterprise

Los Angeles, CA · Remote

Location- Remote, west coast based Reports to the Sr. Director, Engineering- Enterprise Travel is ... Familiarity with CCTV and video management systems, and access control technologies (e.g. Genetec ...

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Remote Cctv Operator information

What are the key skills and qualifications needed to thrive as a Remote CCTV Operator, and why are they important?

To thrive as a Remote CCTV Operator, you need strong observational skills, attention to detail, and familiarity with security protocols, often backed by a high school diploma or equivalent. Proficiency in using CCTV monitoring software, video management systems, and alarm systems is typically required, along with security licensing in some regions. Effective communication, reliability, and the ability to remain calm under pressure are crucial soft skills for this role. These skills ensure prompt incident detection, accurate reporting, and swift coordination with security teams to maintain safety and security.

What is the difference between Remote Cctv Operator vs Security Guard?

AspectRemote Cctv OperatorSecurity Guard
CredentialsBasic security or CCTV certifications often preferredSecurity license or guard card usually required
Work EnvironmentRemote monitoring centers, surveillance roomsOn-site at physical locations like buildings or premises
Employer & IndustrySecurity companies, facilities managementPrivate security firms, corporate or retail sites
Job FocusMonitoring CCTV feeds, alerting authoritiesPatrolling, physical security, access control

Remote CCTV Operators primarily monitor surveillance footage remotely, focusing on alerting authorities to incidents. Security Guards are physically present at sites, providing on-site security and patrols. Both roles are essential in security but differ mainly in work environment and job duties.

What are some common challenges faced by Remote CCTV Operators and how can they be managed?

Remote CCTV Operators often face challenges such as maintaining focus during long monitoring shifts, quickly identifying suspicious activity across multiple camera feeds, and managing technical issues with remote access systems. To manage these challenges, operators typically use structured shift rotations, rely on clear communication protocols with on-site security teams, and receive ongoing training to stay updated on both technology and threat detection techniques. Staying organized and using checklists can also help ensure that all areas are monitored effectively, reducing the risk of missed incidents.

What does a Remote CCTV Operator do?

A Remote CCTV Operator is responsible for monitoring surveillance camera feeds from a centralized or off-site location to ensure the security of a property or area. Their duties include observing live video footage, identifying suspicious activity, responding to security breaches, and alerting law enforcement or on-site personnel if necessary. They may also be responsible for maintaining records of incidents, ensuring cameras are functioning properly, and sometimes providing evidence for investigations. This role is crucial for organizations that require 24/7 surveillance without having security staff physically present at every site.
What are the most commonly searched types of Cctv Operator jobs in California? The most popular types of Cctv Operator jobs in California are:
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What job categories do people searching Remote Cctv Operator jobs in California look for? The top searched job categories for Remote Cctv Operator jobs in California are:
What cities in California are hiring for Remote Cctv Operator jobs? Cities in California with the most Remote Cctv Operator job openings:
Remote Cctv Operator jobs near you
Infographic showing various Remote Cctv Operator job openings in California as of July 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 98% Physical, and 2% Remote job distribution.
Operator

Operator

Birch Gold Group

Burbank, CA • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

Job description

Description
The Operator will primarily answer phones in a pleasant and professional manner and provide information and assistance to other departments as needed. In addition to administrative duties including implementing administrative systems, procedures, and policies, and monitoring administrative projects. 

Key Responsibilities
  • Answer multi-line telephone system, determine caller’s needs and route to appropriate department/person
  • Handle multiple calls simultaneously while maintaining accuracy, professionalism, and composure.
  • Assess and prioritize calls based on urgency and importance 
  • Transfer calls to the appropriate department/person with accurate, relevant information 
  • Notate call details, including reason for call, issues raised, and any updated contact information caller provided 
  • Maintain a high level of service quality and customer satisfaction 
  • Follow established procedures to assign leads to sales personnel accurately and timely
  • Provide callers with information such as company address, company fax numbers, company website and other related information 
  • Data entry into CRM system
  • Assist with other related duties as needed

Skills Knowledge and Expertise
Communications - Exhibit good listening and comprehension. Express ideas and thoughts in written form. Express ideas and thoughts verbally. Keep others adequately informed. Select and use appropriate communication methods.
Dependability - Commit to doing the best job possible. Follow instruction. Keep commitments. Meet attendance and punctuality guidelines. Respond to requests for service and assistance. Take responsibility for own actions.
Planning & Organization - Integrate changes smoothly. Plan for additional resources. Prioritize and plan work activities. Set goals and objectives. Use time efficiently. Work in an organized manner.
Quality - Foster quality focus in others. Improve processes. Measure key outcomes. Set clear quality requirements. Solicit and apply customer feedback.
Use of Technology - Adapt to new technologies. Demonstrate required skills. Keep technical skills up to date. Troubleshoot technological problems. Use technology to increase productivity.
Work Environment - The working conditions of this position include working in a remote fashion and autonomous environment. The environment must be free of distractions and provide a space to conduct business in a confidential manner. Able to work autonomously as well as collaboratively with team in a remote environment.

Benefits
Medical, Dental, Vision, 401k
Vacation: 2 weeks paid annually, up to 3
Paid Holidays
Annualized Performance Bonus
Remote Flexibility: Work from Home