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Remote Case Manager Jobs in Racine, WI (NOW HIRING)

Pharmacy Careers

Appeals Pharmacist (Remote)

Milwaukee, WI · On-site +1

$56.50 - $68.75/hr

Appeals Pharmacist - Ensure Fair Medication Access for Patients A confidential managed care ... Collaborate with physicians, nurses, and medical directors during case reviews. * Track, document ...

Pharmacy Careers

Appeals Pharmacist (Remote)

Milwaukee, WI · On-site +1

$56.50 - $68.75/hr

Appeals Pharmacist - Ensure Fair Medication Access for Patients A confidential managed care ... Collaborate with physicians, nurses, and medical directors during case reviews. * Track, document ...

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How much do remote case manager jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for remote case manager in Racine, WI is $23.21, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.24 per hour, depending on experience, location, and employer.

What is the difference between Remote Case Manager vs Remote Social Worker?

AspectRemote Case ManagerRemote Social Worker
CredentialsTypically requires a nursing license or certification in case managementRequires a social work degree and state licensure
Work EnvironmentPrimarily administrative, coordinating patient care remotelyProvides counseling and support services remotely or in community settings
Employer & IndustryHealthcare providers, insurance companies, managed care organizationsHospitals, social service agencies, healthcare organizations

Remote Case Managers focus on coordinating patient care and managing cases within healthcare settings, often requiring specific certifications. Remote Social Workers provide counseling and support, requiring social work licensure. Both roles operate remotely but serve different functions within the healthcare and social services industries.

What Does a Remote Case Manager Do?

As a remote case manager, also known as a telephonic case manager, you work from home to coordinate files and patient care. You can find case manager positions in both the medical field and the social work industry. In a role as a nurse case manager, you act as an advocate for patients. Your responsibilities are to recommend treatment options, establish a care plan, communicate with families and support groups, and coordinate inpatient and outpatient care. If you work as a social work case manager, you support disadvantaged individuals and families of all ages. Your duties include assessing the needs of clients and planning meal delivery, transportation, counseling, and at-home care.

What are the key skills and qualifications needed to thrive as a Remote Case Manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work, nursing, or a related field, often requiring a relevant degree and licensure or certification. Familiarity with case management software, electronic health records, and secure communication platforms is critical for managing cases and maintaining confidentiality. Excellent organizational skills, empathy, and strong verbal and written communication help build rapport and coordinate care effectively from a distance. These competencies ensure effective support for clients, streamlined case management, and compliance with regulations in a remote environment.

What is a Remote Case Manager?

A Remote Case Manager is a professional who coordinates and manages client care or services from a remote location, often using digital tools and communication platforms. They typically work in healthcare, social services, insurance, or related fields, assessing client needs, developing care plans, and ensuring clients receive appropriate support. Remote Case Managers maintain regular contact with clients, providers, and other stakeholders via phone, email, or video conferencing. Their goal is to facilitate effective service delivery and improve client outcomes while working outside of a traditional office setting.

How does a Remote Case Manager typically collaborate with other healthcare professionals while working from home?

Remote Case Managers frequently collaborate with physicians, nurses, social workers, and other healthcare providers through secure digital communication tools such as video calls, emails, and case management platforms. They participate in virtual team meetings, share patient updates, and coordinate care plans to ensure seamless service delivery. Building strong professional relationships and maintaining clear, consistent communication are essential for effective remote teamwork. Adaptability and proficiency in using collaboration technologies are vital to successfully manage cases and deliver optimal outcomes.
More about Remote Case Manager jobs
What job categories do people searching Remote Case Manager jobs in Racine, WI look for? The top searched job categories for Remote Case Manager jobs in Racine, WI are:
What cities near Racine, WI are hiring for Remote Case Manager jobs? Cities near Racine, WI with the most Remote Case Manager job openings:
Remote Case Manager jobs near you
Infographic showing various Remote Case Manager job openings in Racine, WI as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution, with an average salary of $48,285 per year, or $23.2 per hour.

Life Insurance New Business Case Manager (CST Remote)

NFP

Milwaukee, WI • On-site, Remote

$44K - $65K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 22 days ago

Job description

Who We Are: 

Diversified Brokerage Services (part of NFP, an Aon company) is one of the largest brokerage general agencies in the United States specializing in life insurance, and we’re proud of our roots, starting as a family run business in 1968 and growing to where we are today. With over 50 years in the insurance industry, we’ve honed in on our strengths and perfected our processes, resulting in the best possible experience for the advisors we serve. We invite you to learn more about us and discover the “DBS Difference” for yourself!

We’re part of NFP, a multiple Best Places to Work award winner in Business Insurance. NFP is an organization of consultative advisors and problem solvers who help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach.

Summary:  The Case Manager’s purpose is to assist the advisor throughout the underwriting and requirement gathering process until the case or conversion has been placed. The Case Manager ensures that all cases move as efficiently through the process as possible, accurately and completely documenting all case activity during the application or conversion process. They proactively communicate via phone calls and emails with the advisor, carrier, and others to complete the needed requirements. Case Managers provide best-in-class service by reviewing their cases on a frequent basis and advocating for the advisor and insured with the carriers.

This is a full-time, remote opportunity working Monday through Friday, 8:30am - 5:30pm CST regardless of residential time zone.

Functions

This job description is not intended to be a complete and exhaustive statement of the requirements of the job. It is more representative of what is typical of this job.

  • Contribute to the overall success and profitability of the agency.
  • Own and manage an individual caseload of inprocess life insurance applications from underwriting approval through issue and placement.
  • Serve as the primary point of contact for all case-related matters, including coordination with internal departments, advisors, and insurance carriers.
  • Manage and respond to case status requests from advisors and correspond with insurance carriers to resolve outstanding requirements in a timely manner.
  • Build and maintain effective working relationships with regional offices, carrier new business and underwriting teams, and internal team members.
  • Collaborate on cross-functional projects with operations or other DBS teams to improve efficiency, enhance transparency, and support a seamless customer experience.
  • Develop a strong understanding of life insurance carrier processes and underwriting guidelines to serve as a trusted new business resource for advisors and their offices.
  • Promote key new business initiatives to support usage, adoption, and awareness of DBS platforms and tools.
  • Consistently meet daily production expectations and quality standards for written and verbal communication.
  • Exempt position (salaried).
  • Expectation of overtime hours as needed to accomplish daily tasks.

Qualifications / Required Skills

  • Demonstrated time management and organizational skills, with the ability to prioritize workload effectively.
  • Ability and willingness to support team objectives while also working independently.
  • Positive attitude with strong problem-solving skills and a customer-focused mindset.
  • Ability to communicate clearly, professionally, and consistently in both verbal and written formats with internal and external customers.
  • Working knowledge of life insurance products, carrier underwriting processes, and illustrations.
  • Ability to support advisors with questions and usage of DBS website platforms.

Experience / Education

  • High school diploma or equivalent required
  • Minimum of two years of experience within a life insurance or brokerage environment
  • Strong working knowledge of life insurance case processing
  • Life & Health license preferred

What We Offer:

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $44,000 to $65,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.

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