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Remote Case Manager Jobs in Butler, PA (NOW HIRING)

POCKET NURSE

Digital Media Coordinator

Monaca, PA · On-site +1

Develop, execute, and manage social media strategies across multiple platforms, including LinkedIn ... Paid time off, personal time, paid holidays, and flexible hybrid onsite/remote work schedules.

ABB

VFD Technical Support Specialist

PA · Remote

The work model for the role is: remote, in the United States, supporting the Motion Drive Products ... Case Management among other tools * Stay current with VFD technologies, software updates, and ...

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Remote Case Manager information

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How much do remote case manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote case manager in Butler, PA is $22.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $24.28 per hour, depending on experience, location, and employer.

What is a remote case manager?

A Remote Case Manager is a professional who coordinates and manages client care or services from a remote location, often using digital tools and communication platforms. They typically work in healthcare, social services, insurance, or related fields, assessing client needs, developing care plans, and ensuring clients receive appropriate support. Remote Case Managers maintain regular contact with clients, providers, and other stakeholders via phone, email, or video conferencing. Their goal is to facilitate effective service delivery and improve client outcomes while working outside of a traditional office setting.

What does a remote case manager do?

As a remote case manager, also known as a telephonic case manager, you work from home to coordinate files and patient care. You can find case manager positions in both the medical field and the social work industry. In a role as a nurse case manager, you act as an advocate for patients. Your responsibilities are to recommend treatment options, establish a care plan, communicate with families and support groups, and coordinate inpatient and outpatient care. If you work as a social work case manager, you support disadvantaged individuals and families of all ages. Your duties include assessing the needs of clients and planning meal delivery, transportation, counseling, and at-home care.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work, nursing, or a related field, often requiring a relevant degree and licensure or certification. Familiarity with case management software, electronic health records, and secure communication platforms is critical for managing cases and maintaining confidentiality. Excellent organizational skills, empathy, and strong verbal and written communication help build rapport and coordinate care effectively from a distance. These competencies ensure effective support for clients, streamlined case management, and compliance with regulations in a remote environment.

How does a remote case manager typically collaborate with other healthcare professionals while working from home?

Remote Case Managers frequently collaborate with physicians, nurses, social workers, and other healthcare providers through secure digital communication tools such as video calls, emails, and case management platforms. They participate in virtual team meetings, share patient updates, and coordinate care plans to ensure seamless service delivery. Building strong professional relationships and maintaining clear, consistent communication are essential for effective remote teamwork. Adaptability and proficiency in using collaboration technologies are vital to successfully manage cases and deliver optimal outcomes.

What is the difference between Remote Case Manager vs Remote Social Worker?

AspectRemote Case ManagerRemote Social Worker
CredentialsTypically requires a nursing license or certification in case managementRequires a social work degree and state licensure
Work EnvironmentPrimarily administrative, coordinating patient care remotelyProvides counseling and support services remotely or in community settings
Employer & IndustryHealthcare providers, insurance companies, managed care organizationsHospitals, social service agencies, healthcare organizations

Remote Case Managers focus on coordinating patient care and managing cases within healthcare settings, often requiring specific certifications. Remote Social Workers provide counseling and support, requiring social work licensure. Both roles operate remotely but serve different functions within the healthcare and social services industries.

More about Remote Case Manager jobs

What job categories do people searching Remote Case Manager jobs in Butler, PA look for?

The top searched job categories for Remote Case Manager jobs in Butler, PA are:

What cities near Butler, PA are hiring for Remote Case Manager jobs?

Cities near Butler, PA with the most Remote Case Manager job openings:

Remote Case Manager jobs near you
Infographic showing various Remote Case Manager job openings in Butler, PA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 33% In-person, and 67% Remote job distribution, with an average salary of $46,423 per year, or $22.3 per hour.

EMR Support Analyst

Phoenix Physical Therapy

Cranberry Township, PA • Remote

Full-time

Re-posted 16 days ago

Job description

Position Summary

The EMR Support Analyst provides frontline support and operational management of the organization’s Electronic Medical Record (EMR) system. This role is responsible for user administration, data integrity, system support, and assisting with EMR enhancements, upgrades, and integrations.

The Analyst ensures high-quality service delivery, maintains compliance with healthcare regulations (including HIPAA and Medicare), and drives system efficiency through continuous improvement and automation opportunities.
 

Key Responsibilities

End-User Support & Ticket Management

  • Deliver Level I support for EMR users, including issue resolution for record corrections, case merges, and provider/cosigner updates
  • Document, track, and resolve incidents using the IT ticketing system, ensuring adherence to SLAs and KPIs
  • Identify and escalate complex issues to Level II support or vendors as needed
  • Maintain high customer satisfaction through responsive and effective support

Data & System Administration

  • Manage referral source tables, including validation, auditing, and data cleanup
  • Administer EMR user accounts, onboarding support, and non-credentialed provider setup
  • Monitor and resolve failed system processes (e.g., fax routing issues)
  • Support patient data extraction for business, marketing, and operational needs

Implementation & Optimization

  • Assist with EMR upgrades, service packs, and new feature rollouts
  • Support system testing, validation, and quality assurance processes
  • Participate in EMR implementations, including data migration and M&A integration activities
  • Collaborate with vendors to troubleshoot and resolve technical issues

Process Improvement & Automation

  • Identify opportunities to improve workflows, automation, and system efficiency
  • Assist in vendor integrations, including electronic referrals and AI-driven enhancements
  • Contribute to reporting, analytics, and metrics related to system performance and compliance

Collaboration & Communication

  • Partner with cross-functional teams to support operational and clinical needs
  • Provide reporting and insights related to referral compliance and organizational productivity
  • Maintain clear, professional communication across all levels of the organization

Compliance & Continuous Learning

  • Ensure adherence to HIPAA, Medicare, and organizational compliance standards
  • Stay current on EMR functionality, enhancements, and industry best practices
  • Actively pursue ongoing professional development and knowledge growth

Qualifications

Education & Experience

  • Bachelor’s degree in Information Technology, Business, or a related field
  • Prior experience supporting EMR/EHR systems in a healthcare environment preferred
  • Experience in a remote or distributed support environment is a plus

Technical Skills

  • Basic understanding of software development lifecycle (SDLC) and change management practices
  • Proficiency with Microsoft Office and general technical troubleshooting
  • Experience with ticketing systems and data analysis/reporting tools preferred

Core Competencies

  • Strong analytical and problem-solving skills
  • High attention to detail and commitment to data accuracy
  • Excellent verbal and written communication skills
  • Ability to prioritize, multitask, and manage time effectively in a fast-paced environment
  • Self-motivated, dependable, and team-oriented with a strong customer service mindset
  • Consistently deliver high-quality, compliant, and timely support

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