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Remote Case Manager Jobs in Ontario (NOW HIRING)

Dutch

Virtual Care Veterinarian (Remote)

Ottawa, ON · Remote

... the case * Provide evidence-based treatment recommendations, including prescriptions when ... Comfort using telehealth tools and managing consults independently What to Expect This is an ...

Dutch

Virtual Care Veterinarian (Remote)

Toronto, ON · Remote

... the case * Provide evidence-based treatment recommendations, including prescriptions when ... Comfort using telehealth tools and managing consults independently What to Expect This is an ...

ADP

HRIS Technical Specialist

Toronto, ON · Remote

Case management & follow up. Monitor open client cases through to resolution, provide timely follow ... Respond promptly and professionally to client calls and emails, using phone, email, and remote ...

Samdesk

Account Manager, Corporate Sector

Toronto, ON · Remote

CA$95K - CA$125K/yr

samdesk is looking for an Account Manager to own the ongoing success and growth of a portfolio of ... You should be as comfortable identifying a new use case in an underused account. This is a remote ...

Samdesk

Account Manager, Corporate Sector

Toronto, ON · Remote

CA$95K - CA$125K/yr

samdesk is looking for an Account Manager to own the ongoing success and growth of a portfolio of ... You should be as comfortable identifying a new use case in an underused account. This is a remote ...

Jj

Manager, Medical Writing, Immunology

Toronto, ON · On-site +1

Remote work options may be considered on a case-by-case basis and if approved by the Company ... Manage direct reports in Medical Writing. Set objectives for individual team members. Regularly ...

Jj

Manager, Medical Writing, Immunology

Toronto, ON · On-site +1

Remote work options may be considered on a case-by-case basis and if approved by the Company ... Manage direct reports in Medical Writing. Set objectives for individual team members. Regularly ...

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All JobsCase JobsRemote Case Manager JobsRemote Case Manager Jobs in Ontario

Remote Case Manager information

See Ontario salary details

$18

$29

$40

How much do remote case manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote case manager in Ontario is $29.53, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $35.34 per hour, depending on experience, location, and employer.

What is a remote case manager?

A Remote Case Manager is a professional who coordinates and manages client care or services from a remote location, often using digital tools and communication platforms. They typically work in healthcare, social services, insurance, or related fields, assessing client needs, developing care plans, and ensuring clients receive appropriate support. Remote Case Managers maintain regular contact with clients, providers, and other stakeholders via phone, email, or video conferencing. Their goal is to facilitate effective service delivery and improve client outcomes while working outside of a traditional office setting.

What does a remote case manager do?

As a remote case manager, also known as a telephonic case manager, you work from home to coordinate files and patient care. You can find case manager positions in both the medical field and the social work industry. In a role as a nurse case manager, you act as an advocate for patients. Your responsibilities are to recommend treatment options, establish a care plan, communicate with families and support groups, and coordinate inpatient and outpatient care. If you work as a social work case manager, you support disadvantaged individuals and families of all ages. Your duties include assessing the needs of clients and planning meal delivery, transportation, counseling, and at-home care.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work, nursing, or a related field, often requiring a relevant degree and licensure or certification. Familiarity with case management software, electronic health records, and secure communication platforms is critical for managing cases and maintaining confidentiality. Excellent organizational skills, empathy, and strong verbal and written communication help build rapport and coordinate care effectively from a distance. These competencies ensure effective support for clients, streamlined case management, and compliance with regulations in a remote environment.

How does a remote case manager typically collaborate with other healthcare professionals while working from home?

Remote Case Managers frequently collaborate with physicians, nurses, social workers, and other healthcare providers through secure digital communication tools such as video calls, emails, and case management platforms. They participate in virtual team meetings, share patient updates, and coordinate care plans to ensure seamless service delivery. Building strong professional relationships and maintaining clear, consistent communication are essential for effective remote teamwork. Adaptability and proficiency in using collaboration technologies are vital to successfully manage cases and deliver optimal outcomes.

What is the difference between Remote Case Manager vs Remote Social Worker?

AspectRemote Case ManagerRemote Social Worker
CredentialsTypically requires a nursing license or certification in case managementRequires a social work degree and state licensure
Work EnvironmentPrimarily administrative, coordinating patient care remotelyProvides counseling and support services remotely or in community settings
Employer & IndustryHealthcare providers, insurance companies, managed care organizationsHospitals, social service agencies, healthcare organizations

Remote Case Managers focus on coordinating patient care and managing cases within healthcare settings, often requiring specific certifications. Remote Social Workers provide counseling and support, requiring social work licensure. Both roles operate remotely but serve different functions within the healthcare and social services industries.

More about Remote Case Manager jobs

What job categories do people searching Remote Case Manager jobs in Ontario look for?

The top searched job categories for Remote Case Manager jobs in Ontario are:

What cities in Ontario are hiring for Remote Case Manager jobs?

Cities in Ontario with the most Remote Case Manager job openings:

Remote Case Manager jobs near you
Infographic showing various Remote Case Manager job openings in Ontario as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $61,425 per year, or $29.5 per hour.

Patient Services Specialist (6-Month Contract)

McKesson

Mississauga, ON • Remote

CA$50K - CA$66K/yr

Full-time

Posted 9 days ago

McKesson rating

7.9

Company rating: 7.9 out of 10

Based on 210 frontline employees who took The Breakroom Quiz

47th of 86 rated pharmaceutical

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

About the Role

The Patient Services Specialist plays a key role in supporting patients, healthcare providers, and payers by coordinating administrative and reimbursementrelated activities for Patient Support Programs. In this role, you will work directly with patients, physician offices, private insurers, and provincial drug plans to help facilitate access to prescribed therapies.

Your focus will be on ensuring complete and accurate documentation, expediting reimbursement decisions where possible, and delivering a positive, professional patient experience. This position is well suited for candidates who enjoy patientfacing administrative work, problemsolving, and collaborating with multiple healthcare stakeholders in both English and French.

This is a fulltime, fully remote role, with shifts scheduled within program operating hours of 8:00 a.m. - 8:00 p.m. EST.

What You'll Do:

  • Serve as a point of contact for patients, insurers, and physician offices regarding reimbursement and patient support documentation

  • Collect, review, and submit completed reimbursement forms to private and/or provincial drug plans

  • Follow up with insurers and agencies to obtain coverage decisions and provide timely status updates

  • Enter and maintain accurate case notes, documentation, and outcomes in patient databases

  • Escalate complex cases or issues outside program scope in accordance with established processes

  • Provide reimbursement status updates and program information to healthcare professionals

  • Support patient followups on behalf of physician offices to promote continuity of therapy

  • Answer inbound calls, make outbound calls, and manage email and fax correspondence

  • Accurately document and report Adverse Events in accordance with program and regulatory requirements

  • Meet defined service levels, quality standards, and key performance indicators

  • Participate in continuous improvement activities related to processes, quality, and training

Basic Requirements:

  • High school diploma or equivalent, or an equivalent combination of education and experience

  • 3+ years of related experience in an administrative, healthcare support, patient services, call centre, or customer service role

  • Experience interacting directly with customers, patients, or clients

  • Strong data entry, documentation, and administrative skills

  • Ability to follow defined procedures, manage multiple priorities, and meet deadlines

Preferred Skills / Experience:

  • Experience in Patient Support Programs (PSP), reimbursement support, or specialty pharmacy

  • Familiarity with private and provincial drug plans in Canada

  • Previous healthcare, insurance, or pharmaceutical industry experience

  • Experience working in a remote or virtual callbased environment

  • Proficiency with Microsoft Office (Word, Excel) and case management systems

  • Strong attention to detail and comfort working in emotionally sensitive situations

Work Location, Travel & Physical Requirements:

  • Fully remote - candidates may work from anywhere in Canada

  • Must be legally eligible to work in Canada

  • No travel required

  • Role involves extended periods of computer use, phonebased communication, and data entry

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here.

Our Base Pay Range for this position

$50,000 - $66,600

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.


McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

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