... case management. What We're Looking For * Master's Degree in Social work, Counselling, or ... This position is primarily remote, with periodic travel to the office for meetings and team ...
... case management. What We're Looking For * Master's Degree in Social work, Counselling, or ... This position is primarily remote, with periodic travel to the office for meetings and team ...
... remote and on-site response engagements. * Coordinate incident response efforts with client IT ... and case management systems. * Deep knowledge of cyber attack lifecycles, threat actor TTPs ...
... remote and on-site response engagements. * Coordinate incident response efforts with client IT ... and case management systems. * Deep knowledge of cyber attack lifecycles, threat actor TTPs ...
Impact & Knowledge Management Lead
Waterloo, ON · Remote
CA$82K - CA$90K/yr
Remote, Canada Salary Range: $82,000 - $90,000 MAIN RESPONSIBILITIES INCLUDE: Impact Measurement ... case studies, learning briefs, synthesis reports, sector analyses) * Responsibility for ...
Impact & Knowledge Management Lead
Waterloo, ON · Remote
CA$82K - CA$90K/yr
Remote, Canada Salary Range: $82,000 - $90,000 MAIN RESPONSIBILITIES INCLUDE: Impact Measurement ... case studies, learning briefs, synthesis reports, sector analyses) * Responsibility for ...
Senior Account Executive
Kitchener, ON · On-site +1
CA$90K - CA$100K/yr
Senior Account Executive Remote (Canada) Hybrid Available - Kitchener, ON Reports to: Manager, New ... case that holds up to scrutiny Close clean and hand off cleaner Close deals with signed contracts ...
Senior Account Executive
Kitchener, ON · On-site +1
CA$90K - CA$100K/yr
Senior Account Executive Remote (Canada) Hybrid Available - Kitchener, ON Reports to: Manager, New ... case that holds up to scrutiny Close clean and hand off cleaner Close deals with signed contracts ...
VP, Customer Experience
Kitchener, ON · Remote
... case studies, reviews and community participation Partner with Sales on clean handoffs, expansion ... Balance: flexible hours, self-managed vacation and trust to manage your time Remote-first: work ...
VP, Customer Experience
Kitchener, ON · Remote
... case studies, reviews and community participation Partner with Sales on clean handoffs, expansion ... Balance: flexible hours, self-managed vacation and trust to manage your time Remote-first: work ...
Remote Case Manager information
What is a remote case manager?
A Remote Case Manager is a professional who coordinates and manages client care or services from a remote location, often using digital tools and communication platforms. They typically work in healthcare, social services, insurance, or related fields, assessing client needs, developing care plans, and ensuring clients receive appropriate support. Remote Case Managers maintain regular contact with clients, providers, and other stakeholders via phone, email, or video conferencing. Their goal is to facilitate effective service delivery and improve client outcomes while working outside of a traditional office setting.
What does a remote case manager do?
As a remote case manager, also known as a telephonic case manager, you work from home to coordinate files and patient care. You can find case manager positions in both the medical field and the social work industry. In a role as a nurse case manager, you act as an advocate for patients. Your responsibilities are to recommend treatment options, establish a care plan, communicate with families and support groups, and coordinate inpatient and outpatient care. If you work as a social work case manager, you support disadvantaged individuals and families of all ages. Your duties include assessing the needs of clients and planning meal delivery, transportation, counseling, and at-home care.
What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?
To thrive as a Remote Case Manager, you need a background in social work, nursing, or a related field, often requiring a relevant degree and licensure or certification. Familiarity with case management software, electronic health records, and secure communication platforms is critical for managing cases and maintaining confidentiality. Excellent organizational skills, empathy, and strong verbal and written communication help build rapport and coordinate care effectively from a distance. These competencies ensure effective support for clients, streamlined case management, and compliance with regulations in a remote environment.
How does a remote case manager typically collaborate with other healthcare professionals while working from home?
Remote Case Managers frequently collaborate with physicians, nurses, social workers, and other healthcare providers through secure digital communication tools such as video calls, emails, and case management platforms. They participate in virtual team meetings, share patient updates, and coordinate care plans to ensure seamless service delivery. Building strong professional relationships and maintaining clear, consistent communication are essential for effective remote teamwork. Adaptability and proficiency in using collaboration technologies are vital to successfully manage cases and deliver optimal outcomes.
What is the difference between Remote Case Manager vs Remote Social Worker?
| Aspect | Remote Case Manager | Remote Social Worker |
|---|---|---|
| Credentials | Typically requires a nursing license or certification in case management | Requires a social work degree and state licensure |
| Work Environment | Primarily administrative, coordinating patient care remotely | Provides counseling and support services remotely or in community settings |
| Employer & Industry | Healthcare providers, insurance companies, managed care organizations | Hospitals, social service agencies, healthcare organizations |
Remote Case Managers focus on coordinating patient care and managing cases within healthcare settings, often requiring specific certifications. Remote Social Workers provide counseling and support, requiring social work licensure. Both roles operate remotely but serve different functions within the healthcare and social services industries.
More about Remote Case Manager jobs
What cities near Kitchener Waterloo, ON are hiring for Remote Case Manager jobs?
Cities near Kitchener Waterloo, ON with the most Remote Case Manager job openings:
Clinical Manager, Crisis Management Services
Guelph, ON • Remote
Homewood Health •
1 - 5K employees1,001 - 5,000 employees
Full-time
Re-posted 16 days ago
Job description
Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.
You will lead and support a network of clinicians, ensure high-quality service delivery, contribute to program development, and support national crisis response coverage, including after-hours operations. In this role you will report to the CMS Clinical Manager and Team Lead.
What You'll Be Doing
- Lead, coach, and support clinicians and associates across the assigned region.
- Oversee the delivery, quality, and performance of Crisis Management Services (CMS).
- Recruit, onboard, train, and provide clinical consultation to network clinicians.
- Manage regional clinical resources and respond to customer and operational needs.
- Collaborate with leadership on strategy, program development, and service improvements.
- Ensure services meet quality, accreditation, client satisfaction, and financial objectives.
- Participate in on-call rotation and provide expertise in crisis intervention, trauma-informed care, and case management.
What We're Looking For
- Master’s Degree in Social work, Counselling, or Psychology, with professional registration.
- Minimum 5 years of clinical counselling experience in crisis and trauma and 1 year in a supervisory or management role.
- Expertise in crisis management, trauma-informed care, quality assurance, and clinical service delivery.
- Experience ensuring compliance with professional, legal, ethical, and accreditation standards.
- Strong leadership, communication, presentation, organizational, and stakeholder management skills.
- Proficiency with Microsoft Office (Word, Excel, and PowerPoint).
- Proven ability to drive service excellence, accountability, and continuous improvement.
- French fluency is strongly preferred; bilingual candidates will be prioritized.
This position is primarily remote, with periodic travel to the office for meetings and team collaboration.
Why Work With Us
Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!
As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.
Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.
#homewoodishiring
About Homewood Health
Sourced by ZipRecruiter