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Remote Case Management Jobs in West Springfield, MA

Akumincorp

Employee Relations Specialist

Hartford, CT · Remote

$60K - $80K/yr

This will be a full-time, remote role, located within the United States. The Employee Relations ... Experience supporting workplace investigations and employee relations case management. At Akumin ...

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All JobsCase Management JobsRemote Case Management JobsRemote Case Management Jobs in West Springfield, MA

Remote Case Management information

See West Springfield, MA salary details

$14

$24

$42

How much do remote case management jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote case management in West Springfield, MA is $24.67, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $26.83 per hour, depending on experience, location, and employer.

What is remote case management?

Remote case management is a process where case managers coordinate and oversee services for clients, such as patients or social service recipients, from a remote location using digital communication tools. This approach allows professionals to assess needs, develop care plans, monitor progress, and provide support without in-person meetings. Remote case management is increasingly popular in healthcare, social work, and insurance sectors, offering flexibility and expanded access to services. It relies on secure technology to maintain client confidentiality and ensure effective communication. This model can improve efficiency and client engagement, especially for individuals in rural or underserved areas.

How does remote case management typically facilitate effective collaboration with interdisciplinary teams?

In remote case management, collaboration with interdisciplinary teams is often achieved through regular virtual meetings, secure messaging platforms, and shared documentation systems. Case managers coordinate care by maintaining clear communication with healthcare providers, social workers, and external agencies, ensuring that all parties are updated on client progress and needs. While working remotely can present challenges such as time zone differences and technology barriers, most organizations provide access to digital tools and scheduled check-ins to support seamless teamwork. This collaborative environment enables case managers to deliver comprehensive and coordinated care, even when working from different locations.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work or related fields, strong organizational skills, and experience with case management processes. Familiarity with case management software, electronic documentation systems, and sometimes certifications like CCM (Certified Case Manager) are typically required. Exceptional communication, empathy, and problem-solving skills help build rapport and effectively support clients remotely. These skills ensure efficient service delivery, client engagement, and successful outcomes while working from a distance.

What is the difference between Remote Case Management vs Remote Social Work?

AspectRemote Case ManagementRemote Social Work
Required CredentialsCase management certification, relevant experienceSocial work degree (BSW, MSW), licensure
Work EnvironmentHealthcare, insurance, community organizationsHealthcare, mental health, child welfare agencies
Employer & Industry UsageInsurance companies, healthcare providers, social service agenciesHospitals, clinics, government agencies, nonprofits
Common Search & ComparisonYesYes

Remote Case Management and Remote Social Work share similarities in working with clients remotely and requiring relevant certifications. However, social workers typically hold degrees and licenses, and work in broader social service settings, while case managers focus on coordinating care within healthcare or insurance industries. Both roles are vital in supporting clients remotely but differ in credentials and specific industry applications.

What job categories do people searching Remote Case Management jobs in West Springfield, MA look for?

The top searched job categories for Remote Case Management jobs in West Springfield, MA are:

What cities near West Springfield, MA are hiring for Remote Case Management jobs?

Cities near West Springfield, MA with the most Remote Case Management job openings:

Remote Case Management jobs near you
Infographic showing various Remote Case Management job openings in West Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $51,312 per year, or $24.7 per hour.

Compassionate Mental Health Counselor - Remote Opportunity

Compassionate Mental Health Center

Springfield, MA • Remote

$50K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Position Overview

Compassionate Mental Health Center is seeking a dedicated and skilled Licensed Mental Health Counselor (LMHC) to join our team as we strive to provide exceptional mental health services to our community. This full-time, remote position will allow you to deliver high-quality therapy and counseling to individuals in need while contributing to a nurturing and supportive environment aimed at fostering mental well-being.

About the Organization

At Compassionate Mental Health Center, we are committed to offering comprehensive mental health services that cater to the diverse needs of our clients. Located in Springfield, Massachusetts, we are a respected provider in the field of mental health counseling, known for our client-centered approach. We believe in the importance of creating customized treatment plans that address the unique circumstances and needs of each individual, ensuring their path to recovery is both effective and compassionate.

Work Environment

This role predominantly operates in a remote setting, allowing you the flexibility to work from anywhere while still engaging with clients through virtual means. You will be part of a collaborative and supportive team, participating in regular case conferences and clinical supervision to enhance client care. While the primary work schedule is Monday to Friday from 9 am to 5 pm, occasional evenings and weekends may be required to meet client needs and accommodate scheduling demands.

Key Responsibilities
  • Conduct comprehensive clinical assessments to identify and understand clients' mental health requirements and challenges.
  • Design and implement evidence-based treatment plans tailored to meet individual therapeutic goals, utilizing relevant methodologies and tools.
  • Provide individual, couples, and group therapy sessions, applying appropriate therapeutic interventions to support a diverse clientele.
  • Collaborate closely with interdisciplinary treatment teams to ensure holistic client care and effective case management.
  • Maintain detailed and confidential client records adhering to legal and ethical guidelines, ensuring comprehensive documentation of treatment progress.
  • Engage in ongoing professional development, participating in clinical supervision sessions and case conferences to stay current in best practices.
Patient Population / Client Focus

As a Licensed Mental Health Counselor at our center, you will serve a varied client population, addressing a range of mental health issues including depression, anxiety, PTSD, and addiction. You will work with individuals from diverse backgrounds, requiring strong interpersonal skills to build rapport and trust, and adapt therapeutic approaches to meet varied needs.

Qualifications
  • A valid and current license as a Licensed Mental Health Counselor (LMHC) in Massachusetts.
  • A Master’s degree in clinical mental health counseling or a related field from an accredited institution.
  • Demonstrated experience and proficiency in conducting individual and group therapy within mental health contexts.
  • Strong knowledge of evidence-based therapeutic techniques relevant to treatment strategies.
  • Excellent communication skills, both written and verbal, with the ability to engage effectively with clients and colleagues.
  • An unwavering commitment to ethical practice and safeguarding the confidentiality of client information.
Preferred Experience
  • A minimum of one year of relevant professional experience in a mental health counseling environment.
  • Experience with specific therapeutic modalities, such as CBT or DBT, is preferred.
  • Familiarity with electronic health record (EHR) systems for efficient client documentation and tracking.
Compensation and Benefits

The position offers a competitive salary range of $50,000 to $80,000 annually, with potential bonuses available. In addition, we provide a comprehensive benefits package which includes:

  • Health insurance coverage including medical, dental, and vision with employer contributions.
  • Professional liability (malpractice) insurance coverage.
  • A retirement savings plan (401(k)) with matching contributions to support your financial future.
  • Generous paid time off policy including vacation days, sick leave, and observed holidays.
  • Opportunities for professional growth and development, including support for continuing education and certifications.
  • Access to an employee assistance program focused on fostering both personal and professional wellness.
Career Growth Opportunities

We believe in the growth of our team members and provide various opportunities for professional development. Whether through specialized training, advanced certifications, or leadership roles, you will have the chance to enhance your skills and advance your career within our organization.

Why Join Our Team

At Compassionate Mental Health Center, you will be part of a dynamic and supportive team dedicated to making a difference in the lives of our clients. We prioritize creating a positive work culture that promotes collaboration, creativity, and overall job satisfaction. Your expertise will be vital in helping patients navigate their emotional challenges and achieve their mental health goals.

Application Information

If you are passionate about helping others and meet the qualifications outlined above, we would love to hear from you! We encourage you to submit your application today and take the first step towards an enriching career at Compassionate Mental Health Center.

Apply