ZipRecruiter

Log In

2

Remote Case Management Jobs in West Springfield, MA

Aflac, Incorporated

Mgr, Customer Solutions

Windsor, CT · Remote

$100K - $130K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Strong project management, leadership, and organizational development skills. * Thorough ...

Aflac Incorporated

Mgr, Customer Solutions

Windsor, CT · Remote

$100K - $130K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Strong project management, leadership, and organizational development skills. * Thorough ...

Aflac, Incorporated

Sr Consult, Claims Resolution

Windsor, CT · Remote

$110K - $150K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Bachelor's Degree in Management, Business Administration, Health Care Management or a related field ...

New

previous page

Showing results 41-60

All JobsCase Management JobsRemote Case Management JobsRemote Case Management Jobs in West Springfield, MA

Remote Case Management information

See West Springfield, MA salary details

$14

$24

$42

How much do remote case management jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote case management in West Springfield, MA is $24.67, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $26.83 per hour, depending on experience, location, and employer.

What is remote case management?

Remote case management is a process where case managers coordinate and oversee services for clients, such as patients or social service recipients, from a remote location using digital communication tools. This approach allows professionals to assess needs, develop care plans, monitor progress, and provide support without in-person meetings. Remote case management is increasingly popular in healthcare, social work, and insurance sectors, offering flexibility and expanded access to services. It relies on secure technology to maintain client confidentiality and ensure effective communication. This model can improve efficiency and client engagement, especially for individuals in rural or underserved areas.

How does remote case management typically facilitate effective collaboration with interdisciplinary teams?

In remote case management, collaboration with interdisciplinary teams is often achieved through regular virtual meetings, secure messaging platforms, and shared documentation systems. Case managers coordinate care by maintaining clear communication with healthcare providers, social workers, and external agencies, ensuring that all parties are updated on client progress and needs. While working remotely can present challenges such as time zone differences and technology barriers, most organizations provide access to digital tools and scheduled check-ins to support seamless teamwork. This collaborative environment enables case managers to deliver comprehensive and coordinated care, even when working from different locations.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work or related fields, strong organizational skills, and experience with case management processes. Familiarity with case management software, electronic documentation systems, and sometimes certifications like CCM (Certified Case Manager) are typically required. Exceptional communication, empathy, and problem-solving skills help build rapport and effectively support clients remotely. These skills ensure efficient service delivery, client engagement, and successful outcomes while working from a distance.

What is the difference between Remote Case Management vs Remote Social Work?

AspectRemote Case ManagementRemote Social Work
Required CredentialsCase management certification, relevant experienceSocial work degree (BSW, MSW), licensure
Work EnvironmentHealthcare, insurance, community organizationsHealthcare, mental health, child welfare agencies
Employer & Industry UsageInsurance companies, healthcare providers, social service agenciesHospitals, clinics, government agencies, nonprofits
Common Search & ComparisonYesYes

Remote Case Management and Remote Social Work share similarities in working with clients remotely and requiring relevant certifications. However, social workers typically hold degrees and licenses, and work in broader social service settings, while case managers focus on coordinating care within healthcare or insurance industries. Both roles are vital in supporting clients remotely but differ in credentials and specific industry applications.

How to become a remote case management?

To become a remote case manager, typically you need a relevant degree such as social work, nursing, or healthcare administration, along with experience in case management or social services. Certification, like the Certified Case Manager (CCM), can enhance job prospects. Strong communication skills and proficiency with case management software are also important for success in a remote setting.

What type of remote case management makes the most money?

In remote case management, specialized roles such as clinical case managers, nurse case managers, or those with advanced certifications tend to earn higher salaries. Experience, industry (e.g., healthcare, insurance), and proficiency with case management software also influence earning potential.

What are popular job titles related to Remote Case Management jobs in West Springfield, MA?

For Remote Case Management jobs in West Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Remote Case Management jobs in West Springfield, MA look for?

The top searched job categories for Remote Case Management jobs in West Springfield, MA are:

What cities near West Springfield, MA are hiring for Remote Case Management jobs?

Cities near West Springfield, MA with the most Remote Case Management job openings:

Remote Case Management jobs near you
Infographic showing various Remote Case Management job openings in West Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 31% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $51,312 per year, or $24.7 per hour.

Lead Director, Commercial Product Execution National Accounts

CVS Health

Hartford, CT • On-site, Remote

$100K - $231K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

CVS Health rating

5.8

Company rating: 5.8 out of 10

Based on 4,338 frontline employees who took The Breakroom Quiz

89th of 112 rated pharmacies

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselvesaccountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary
As part of the Commercial Product and Experience organization, the Lead Director, Product Execution role is responsible for driving growth of individual products within the portfolio through new sales and buy-up expansion across existing clients, within an assigned national account territory.
This role serves as the bridge between product strategy and field execution, ensuring offerings are effectively positioned, understood, and adopted across markets, segments, and distribution channels.

The ideal candidate combines strong commercial acumen, product expertise, and field engagement experience to accelerate revenue growth, improve market penetration, and enhance customer value realization.

The position may be remote or hybrid anywhere in the US depending on candidate location and commute to a hub location.


Key Responsibilities

Drive Product Growth (New + Buy-Up Sales)

  • Own sales performance for assigned products, including:

    • New logo sales

    • Buy-up / upsell within existing customers

  • Partner with assigned national account sales and account teams to:

    • Identify target accounts and segments

    • Develop product-specific sales strategies and growth plans

  • Support pipeline development and deal advancement, including participation in client and broker discussions

Enable National Account Sales & Distribution

  • Equip sales teams, brokers, and consultants with:

    • Clear value propositions

    • Competitive positioning

    • Client-ready messaging and materials

  • Delivery and support:

    • Sales training

    • Product education sessions

    • Market-facing presentations

  • Translate complex product features into simple, client-relevant benefits

Market & Customer Insights

  • Maintain deep understanding of:

    • Market dynamics and competitive landscape

    • National account buyer needs

  • Gather voice-of-customer insights through:

    • Broker and consultant engagement

    • Client meetings and feedback loops

  • Provide insights to product management team to refine positioning, pricing, and packaging

Performance & Growth Management

  • Track and manage key performance indicators:

    • Sales (new + buy-up)

    • Conversion rates

    • Revenue growth

    • Adoption / penetration rates

  • Identify performance gaps and implement targeted growth actions

  • Provide regular reporting and insights to leadership

Business Case & Strategy Input

  • Contribute to:

    • Business cases

    • Product enhancements

    • Market expansion strategies

  • Provide field-driven input into product roadmap and prioritization

  • Ensure offerings align with customer demand and commercial viability

Qualifications

  • 10+ years of experience in field sales leadership, product strategy, commercial product roles, sales enablement, business development, account growth, or related market-facing roles

  • Experience supporting revenue growth through product positioning, sales strategy, market execution, or expansion within existing accounts

  • Strong understanding of payor-focused products, healthcare solutions, or related commercial market segments

  • Experience working in close partnership with sales teams and product leaders in a matrixed environment

  • Strong written and verbal communication skills, including confidence supporting external client and broker discussions

  • Ability to translate product direction into commercially relevant messaging and practical sales execution

  • Strong organizational judgment, prioritization, and follow-through in high-visibility, market-facing work

  • Ability to operate independently and influence decisions without formal authority

Success Profile (What "Great" Looks Like)

  • Products achieve targeted new sales and buy-up growth

  • Sales teams are confident and effective selling the product

  • Clear, differentiated positioning resonates with clients and brokers

  • Strong feedback loop between market and product teams

  • Measurable improvement in penetration, conversion, and revenue

Education

  • Bachelor's degree preferred/specialized training/relevant professional qualification.

Pay Range

The typical pay range for this role is:

$100,000.00 - $231,540.00


This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This fulltime position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial wellbeing of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.


Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 09/10/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

What CVS Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply