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Remote Case Management Jobs in Manchester, NH (NOW HIRING)

... data management. We are dedicated to helping our clients navigate the complexities of AI ... This is a remote or hybrid opportunity preferably based near our corporate offices in Merrimack, NH ...

... data management. We are dedicated to helping our clients navigate the complexities of AI ... This is a remote or hybrid opportunity preferably based near our corporate offices in Merrimack, NH ...

... data management. We are dedicated to helping our clients navigate the complexities of AI ... This is a remote or hybrid opportunity preferably based near our corporate offices in Merrimack, NH ...

Principal AI Solutions Advisor

Merrimack, NH · On-site +1

$138K - $179K/yr

... data management. We are dedicated to helping our clients navigate the complexities of AI ... This is a remote or hybrid opportunity preferably based near our corporate offices in Merrimack, NH ...

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Remote Case Management information

See Manchester, NH salary details

$14

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$42

How much do remote case management jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote case management in Manchester, NH is $24.65, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $26.83 per hour, depending on experience, location, and employer.

How to become a remote case management?

To become a remote case manager, typically you need a relevant degree such as social work, nursing, or healthcare administration, along with experience in case management or social services. Certification, like the Certified Case Manager (CCM), can enhance job prospects. Strong communication skills and proficiency with case management software are also important for success in a remote setting.

How does remote case management typically facilitate effective collaboration with interdisciplinary teams?

In remote case management, collaboration with interdisciplinary teams is often achieved through regular virtual meetings, secure messaging platforms, and shared documentation systems. Case managers coordinate care by maintaining clear communication with healthcare providers, social workers, and external agencies, ensuring that all parties are updated on client progress and needs. While working remotely can present challenges such as time zone differences and technology barriers, most organizations provide access to digital tools and scheduled check-ins to support seamless teamwork. This collaborative environment enables case managers to deliver comprehensive and coordinated care, even when working from different locations.

What is the difference between Remote Case Management vs Remote Social Work?

AspectRemote Case ManagementRemote Social Work
Required CredentialsCase management certification, relevant experienceSocial work degree (BSW, MSW), licensure
Work EnvironmentHealthcare, insurance, community organizationsHealthcare, mental health, child welfare agencies
Employer & Industry UsageInsurance companies, healthcare providers, social service agenciesHospitals, clinics, government agencies, nonprofits
Common Search & ComparisonYesYes

Remote Case Management and Remote Social Work share similarities in working with clients remotely and requiring relevant certifications. However, social workers typically hold degrees and licenses, and work in broader social service settings, while case managers focus on coordinating care within healthcare or insurance industries. Both roles are vital in supporting clients remotely but differ in credentials and specific industry applications.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work or related fields, strong organizational skills, and experience with case management processes. Familiarity with case management software, electronic documentation systems, and sometimes certifications like CCM (Certified Case Manager) are typically required. Exceptional communication, empathy, and problem-solving skills help build rapport and effectively support clients remotely. These skills ensure efficient service delivery, client engagement, and successful outcomes while working from a distance.

What type of remote case management makes the most money?

In remote case management, specialized roles such as clinical case managers, nurse case managers, or those with advanced certifications tend to earn higher salaries. Experience, industry (e.g., healthcare, insurance), and proficiency with case management software also influence earning potential.

What is remote case management?

Remote case management is a process where case managers coordinate and oversee services for clients, such as patients or social service recipients, from a remote location using digital communication tools. This approach allows professionals to assess needs, develop care plans, monitor progress, and provide support without in-person meetings. Remote case management is increasingly popular in healthcare, social work, and insurance sectors, offering flexibility and expanded access to services. It relies on secure technology to maintain client confidentiality and ensure effective communication. This model can improve efficiency and client engagement, especially for individuals in rural or underserved areas.
What are the most commonly searched types of Case Management jobs in Manchester, NH? The most popular types of Case Management jobs in Manchester, NH are:
What are popular job titles related to Remote Case Management jobs in Manchester, NH? For Remote Case Management jobs in Manchester, NH, the most frequently searched job titles are:
What job categories do people searching Remote Case Management jobs in Manchester, NH look for? The top searched job categories for Remote Case Management jobs in Manchester, NH are:
What cities near Manchester, NH are hiring for Remote Case Management jobs? Cities near Manchester, NH with the most Remote Case Management job openings:
Infographic showing various Remote Case Management job openings in Manchester, NH as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $51,271 per year, or $24.6 per hour.

Customer Success Leader - Remote

Trane Technologies plc

Manchester, NH • On-site, Remote

Full-time

Medical, Retirement, PTO

Posted 19 days ago


Trane Technologies rating

8.1

Company rating: 8.1 out of 10

Based on 299 frontline employees who took The Breakroom Quiz

114th of 537 rated manufacturers


Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
Where is the work:
Virtual
A sustainable future demands ongoing digital advancement. Our digital solutions team leads the way in developing next-generation climate technology focused on reducing demand-side energy consumption and emissions. Our team-including BrainBox AI, Nuvolo, and more-combines technical expertise with advanced analytics to create data-driven solutions that add real value for customers, communities, and the planet. Whether you're advancing AI in HVAC or driving analytics for greater efficiency, your ideas will help engineer solutions for stronger communities and a sustainable world.
What's in it for you:
BrainBox AI is seeking a strategic, global Leader of Customer Success to build and lead a high-performing customer success organization responsible for ensuring the success of customers worldwide. Based in the U.S. or Canada, this leader will define the strategy, structure, and operating model for a best-in-class function that drives customer value, retention, advocacy, and growth across the full customer lifecycle.
This role will oversee Customer Success Management, Measurement & Verification, Customer Performance Services, and Customer Support, ensuring customers realize measurable outcomes in energy savings, emissions reduction, system performance, and occupant comfort.
What you will do:
Customer Success Leadership
  • Define and execute BrainBox AI's global customer success strategy, operating model, and engagement framework.
  • Build, lead, and develop high-performing teams across Customer Success Management, Measurement & Verification, Customer Performance Services, and Customer Support.
  • Establish KPIs and management rhythms for customer health, retention, expansion, and overall customer outcomes.

Customer Value Delivery
  • Lead Measurement & Verification teams that use energy engineering and analytics to provide customers with clear evidence of reductions in energy costs and emissions.
  • Oversee Customer Performance Services, delivering sustaining engineering services that maximize ongoing energy savings, system performance, and occupant comfort.
  • Direct Customer Support teams that monitor customer systems, ensure AI continues to optimize performance, and respond to events to maintain occupant comfort and operational continuity.

Customer Lifecycle Management
  • Partner with Sales and Deployment teams to support successful customer onboarding, implementation, and adoption.
  • Own post-deployment engagement, including executive business reviews, success planning, renewals, and expansion opportunities.
  • Ensure a consistent, high-quality customer experience across regions and throughout the full customer lifecycle.

Cross-Functional and Global Leadership
  • Serve as the voice of the customer across Product, Engineering, Operations, and Commercial teams.
  • Translate customer insights into strategic recommendations that improve product performance, service delivery, and customer outcomes.
  • Support customer advocacy initiatives, including references, case studies, and long-term relationship development.

What you will bring:
  • Bachelor's degree in engineering or business required.
  • MBA strongly preferred.
  • 15+ years of progressive experience in customer success, account management, professional services, or related functions.
  • 5+ years of leadership experience building and scaling high-performing teams.
  • Proven success in B2B SaaS, IoT, energy, smart building, or industrial technology environments.
  • Strong executive presence, cross-functional leadership skills, and a track record of driving retention, expansion, and customer satisfaction.
  • Experience in energy engineering, building systems, HVAC, or performance services is strongly preferred.

Annual Base Salary Range or Hourly Base Pay Range:
$97,406.66 - $156,200.00
Compensation Type:
Salary
Incentive Eligible:
Yes
Sales Commission Eligible:
No
Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
Thrive at work and at home:
  • Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!
  • Family building benefits include fertility coverage and adoption/surrogacy assistance.
  • 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
  • Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
  • Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.
Safety Sensitive Role:
No
The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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About Trane Technologies

Sourced by ZipRecruiter

At Trane Technologies and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Industry

Industrial machinery manufacturing and machinery manufacturing

Company size

10,000+ Employees

Headquarters location

Davidson, NC, US