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Remote Case Management Jobs in Massachusetts (NOW HIRING)

The Cell Therapy Case Manager I coordinates complex end-to-end schedules for cellular therapy ... Time management and task follow-through; ability to sustain focus on assigned cases to completion.

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Remote Case Management information

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$15

$27

$46

How much do remote case management jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote case management in Massachusetts is $27.04, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $29.42 per hour, depending on experience, location, and employer.

What is remote case management?

Remote case management is a process where case managers coordinate and oversee services for clients, such as patients or social service recipients, from a remote location using digital communication tools. This approach allows professionals to assess needs, develop care plans, monitor progress, and provide support without in-person meetings. Remote case management is increasingly popular in healthcare, social work, and insurance sectors, offering flexibility and expanded access to services. It relies on secure technology to maintain client confidentiality and ensure effective communication. This model can improve efficiency and client engagement, especially for individuals in rural or underserved areas.

How does remote case management typically facilitate effective collaboration with interdisciplinary teams?

In remote case management, collaboration with interdisciplinary teams is often achieved through regular virtual meetings, secure messaging platforms, and shared documentation systems. Case managers coordinate care by maintaining clear communication with healthcare providers, social workers, and external agencies, ensuring that all parties are updated on client progress and needs. While working remotely can present challenges such as time zone differences and technology barriers, most organizations provide access to digital tools and scheduled check-ins to support seamless teamwork. This collaborative environment enables case managers to deliver comprehensive and coordinated care, even when working from different locations.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work or related fields, strong organizational skills, and experience with case management processes. Familiarity with case management software, electronic documentation systems, and sometimes certifications like CCM (Certified Case Manager) are typically required. Exceptional communication, empathy, and problem-solving skills help build rapport and effectively support clients remotely. These skills ensure efficient service delivery, client engagement, and successful outcomes while working from a distance.

What is the difference between Remote Case Management vs Remote Social Work?

AspectRemote Case ManagementRemote Social Work
Required CredentialsCase management certification, relevant experienceSocial work degree (BSW, MSW), licensure
Work EnvironmentHealthcare, insurance, community organizationsHealthcare, mental health, child welfare agencies
Employer & Industry UsageInsurance companies, healthcare providers, social service agenciesHospitals, clinics, government agencies, nonprofits
Common Search & ComparisonYesYes

Remote Case Management and Remote Social Work share similarities in working with clients remotely and requiring relevant certifications. However, social workers typically hold degrees and licenses, and work in broader social service settings, while case managers focus on coordinating care within healthcare or insurance industries. Both roles are vital in supporting clients remotely but differ in credentials and specific industry applications.

What are the most commonly searched types of Case Management jobs in Massachusetts?

The most popular types of Case Management jobs in Massachusetts are:

What are popular job titles related to Remote Case Management jobs in Massachusetts?

For Remote Case Management jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Remote Case Management jobs in Massachusetts look for?

The top searched job categories for Remote Case Management jobs in Massachusetts are:

What cities in Massachusetts are hiring for Remote Case Management jobs?

Cities in Massachusetts with the most Remote Case Management job openings:

Infographic showing various Remote Case Management job openings in Massachusetts as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% Remote job distribution, with an average salary of $56,238 per year, or $27 per hour.

Licensed Clinical Mental Health Counselor - Remote Position

Company Confidential

Fitchburg, MA โ€ข Remote

$70K - $80K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 3 days ago

New


Job description

Position Overview

Gotham Enterprises Ltd is seeking an experienced and fully licensed Clinical Mental Health Counselor to join our dedicated team. This full-time position offers the flexibility of remote work while allowing you to make a significant impact on the mental health of individuals in the Fitchburg, Massachusetts area. With a competitive salary range of $70,000 to $80,000 annually, we are committed to providing our clients with high-quality, evidence-based mental health services.

About the Organization

Gotham Enterprises Ltd is a well-established community mental health center focused on providing accessible and comprehensive mental health care to diverse populations. Our organization prides itself on creating an environment where both clients and staff feel supported and empowered. We are dedicated to addressing a wide variety of mental health challenges and are looking for professionals who share our passion for making a difference.

Work Environment

In this remote position, you will primarily work from home while still engaging in collaborative efforts with a multidisciplinary team through virtual meetings and consultations. Our inclusive environment fosters teamwork, allowing therapists to consult with case managers, psychiatrists, and social workers to develop tailored treatment plans for our clients. We encourage a culture of support and continuous improvement, ensuring that you have the necessary resources to thrive.

Key Responsibilities
  • Conduct comprehensive assessments and evaluations to understand clients' mental health needs, establishing accurate diagnoses to inform treatment plans.
  • Provide individualized therapy services using evidence-based practices for various conditions, including anxiety, depression, trauma, and substance use disorders.
  • Engage in regular check-ins and progress tracking with clients, adjusting treatment plans as necessary based on their evolving needs and responses to therapy.
  • Work collaboratively with other professionals such as case managers, psychiatrists, and community organizations to ensure comprehensive and coordinated care.
  • Offer crisis intervention services, providing immediate support to clients experiencing acute distress or emergency situations.
  • Participate in community outreach efforts and educational initiatives to enhance mental health awareness and reduce stigma.
Patient Population / Client Focus

You will be working primarily with a variety of individuals from diverse backgrounds, including families, adults, and adolescents. Our client base often faces unique challenges and may include those impacted by socio-economic barriers, trauma, or various mental health disorders. Your expertise will be instrumental in delivering culturally sensitive care, providing essential support to those who need it most.

Qualifications
  • A current and valid license as a Licensed Mental Health Counselor (LMHC), Licensed Marriage and Family Therapist (LMFT), Psychologist, or Licensed Independent Clinical Social Worker (LICSW) is required.
  • A masterโ€™s degree or doctoral degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • Exceptional communication and interpersonal skills, with a proven ability to build rapport and therapeutic relationships with clients.
  • Demonstrated cultural competence and sensitivity, enabling effective work with a diverse clientele.
  • Strong organizational skills, effectively maintaining documentation in compliance with clinical standards.
Preferred Experience
  • Minimum of 2 years of professional experience providing mental health counseling within an outpatient setting.
  • Experience with evidence-based treatment modalities and therapeutic approaches tailored to varied populations.
  • Previous involvement in crisis intervention or emergency mental health support.
  • Familiarity with case management practices and interdisciplinary collaboration.
Compensation and Benefits
  • A competitive salary range of $70,000 to $80,000 per year, commensurate with experience and qualifications.
  • Comprehensive health benefits, including medical, dental, and vision coverage.
  • Professional liability insurance provided to ensure peace of mind in your day-to-day practice.
  • Generous paid time off, including vacation days and holidays to support your work-life balance.
  • Ongoing opportunities for professional development and continuing education to advance your skills and knowledge in the field.
  • A collaborative team environment with regular supervision and support to foster your professional growth.
Career Growth Opportunities

At Gotham Enterprises Ltd, we believe in the continuous growth of our team members. As a licensed mental health therapist, you will have access to mentorship and the opportunity to participate in specialized training programs. You will also be encouraged to take on leadership roles or develop specialized areas of expertise, unlocking pathways to advancement within the organization.

Why Join Our Team

If you are a passionate licensed mental health therapist dedicated to making a difference in your community, Gotham Enterprises Ltd offers a supportive workplace where your contributions will directly enhance the well-being of individuals and families. Join us in our mission to provide accessible mental health care and become a part of a team committed to positive change.

Application Information

We invite qualified candidates to submit their resumes for consideration. Join Gotham Enterprises Ltd and take the next step in your career, making impactful contributions to mental health care in our community.