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Remote Case Management Assistant Jobs in Dallas, TX

Visiting Angels

Client Care Coordinator

Plano, TX · On-site +1

$20 - $30/hr

Minimum 2 years of case management, home care, or healthcare experience * Valid professional ... Some office or remote administrative work * Flexible schedule may include evenings or weekends ...

Kasmo Global

Salesforce Lead

Plano, TX · On-site +1

$53.25 - $70.75/hr

Plano, TX 75024 Is this a full remote/hybrid/full onsite set-up? Hybrid, Client: Infosys Does this ... case management, live agent, knowledge management, Omni-Channel). • Hands-on experience with ...

Albertelli Law

Litigation Associate Attorney

Irving, TX · On-site +1

... case management provides the scalability and transparency necessary to provide unparalleled representation in an ever-changing legal landscape. This is an exceptional remote opportunity for a ...

Martine Law

Family Law Attorney - Dallas, Tx

Dallas, TX · Remote

$90K - $120K/yr

We've built a fully tech-enabled, remote platform so you can operate at a high level -- without ... Highly organized with the ability to maintain accurate case files, manage deadlines, prioritize ...

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$13

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$29

How much do remote case management assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote case management assistant in Dallas, TX is $21.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $24.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Case Management Assistant, and why are they important?

To thrive as a Remote Case Management Assistant, you need strong organizational skills, attention to detail, and experience with case management procedures, typically supported by a background in social services or healthcare administration. Familiarity with case management software, secure document management systems, and virtual communication tools is commonly required. Excellent communication, time management, and problem-solving abilities help you efficiently support clients and coordinate with multidisciplinary teams remotely. These skills ensure effective client support, accurate documentation, and smooth case coordination in a virtual environment.

How does a Remote Case Management Assistant typically collaborate with case managers and other team members?

As a Remote Case Management Assistant, you'll frequently collaborate with case managers, social workers, and healthcare professionals through digital platforms such as email, secure messaging, and virtual meetings. Your responsibilities often include gathering and organizing client information, scheduling appointments, and ensuring timely documentation. Effective communication and responsiveness are crucial, as your support helps the team coordinate care and track case progress efficiently. Regular check-ins and updates with the team help maintain workflow and ensure that client needs are addressed promptly.

What is a Remote Case Management Assistant?

A Remote Case Management Assistant is a professional who supports case managers by handling administrative tasks, managing client records, and coordinating communication from a remote location. Their responsibilities often include scheduling appointments, updating databases, assisting with documentation, and ensuring that client information is accurate and confidential. This role is vital in industries such as healthcare, social services, and insurance, where managing cases efficiently is essential. By working remotely, they use digital tools and communication platforms to stay connected with their team and clients.

What is the difference between Remote Case Management Assistant vs Remote Medical Administrative Assistant?

AspectRemote Case Management AssistantRemote Medical Administrative Assistant
Required CredentialsHigh school diploma, certification in case management or healthcare supportHigh school diploma, medical office certification often preferred
Work EnvironmentHealthcare providers, insurance companies, social servicesMedical offices, clinics, healthcare organizations
Employer & Industry UsageUsed in healthcare, social work, insurance sectorsCommon in healthcare facilities, hospitals, clinics
Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsJob duties, certifications, and work settings

While both roles support healthcare operations remotely, the Remote Case Management Assistant focuses on coordinating patient care and social services, whereas the Remote Medical Administrative Assistant handles administrative tasks like scheduling and record management. Understanding these differences helps job seekers identify the best fit for their skills and career goals.

What are popular job titles related to Remote Case Management Assistant jobs in Dallas, TX? For Remote Case Management Assistant jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Remote Case Management Assistant jobs in Dallas, TX look for? The top searched job categories for Remote Case Management Assistant jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Remote Case Management Assistant jobs? Cities near Dallas, TX with the most Remote Case Management Assistant job openings:
Remote Case Management Assistant jobs near you
Infographic showing various Remote Case Management Assistant job openings in Dallas, TX as of May 2026, with employment types broken down into 70% Full Time, 20% Part Time, 5% Temporary, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $43,741 per year, or $21 per hour.

Bilingual KoreanSpeaking Intake Specialist Remote Available

Sul Lee Law Firm, PLLC

Dallas, TX • Remote

$18 - $23/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Bilingual Intake Specialist (English / Korean Required) (REMOTE available) Our rapidly growing law practice is seeking a full-time or part-time Intake Specialist to join our team! You will handle inbound leads, qualify and schedule consultations, conduct follow-ups, and support the client retention process — all while maintaining accurate records and following established internal procedures. You will work closely with the Intake Lead and attorneys in a fast-paced, detail-oriented environment. We'll provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. If you have prior customer service experience, great communication skills, and a passion for helping others, apply today! Responsibilities: • Handle inbound leads via phone, email, and web form — qualify, log, and follow up promptly • Schedule consultations between prospective clients and attorneys • Conduct post-consultation follow-up calls to support the client retention process • Enter and maintain accurate lead records in the firm's CRM system (training provided) • Tag and document all calls and update lead status after each interaction • Organize and save consultation notes; share with the legal team when a case is opened • Ensure all client communication is documented in writing through the appropriate channels • Follow internal intake procedures consistently and check in when something is unclear Qualifications: • Fluent in English and Korean — both written and spoken • Customer service or client-facing experience (retail, sales, hospitality, or similar) • Outstanding communication skills, both written and oral • Ability to effectively work with all levels of personnel within the organization and external clients • Strong attention to detail and ability to follow multi-step processes accurately • Organized, able to manage and prioritize multiple tasks at once • Reliable and accountable — takes ownership and follows through • Comfortable following established procedures and asking questions before acting independently • Proficiency in Microsoft Office (Outlook, Word); experience with Microsoft Teams is a plus Nice to Have: • Familiarity with CRM or case management tools • Experience in a legal or professional services environment • Customer Service/Call center experience Benefit: After 3-month Probationary Period • Health, Dental & Vision Insurance • PTO • 401(k) and company match of 4% • Professional development assistance Compensation: $18 - $23 Hourly DOE

• Handle inbound leads via phone, email, and web form — qualify, log, and follow up promptly  • Schedule consultations between prospective clients and attorneys  • Conduct post-consultation follow-up calls to support the client retention process  • Enter and maintain accurate lead records in the firm's CRM system (training provided)  • Tag and document all calls and update lead status after each interaction  • Organize and save consultation notes; share with the legal team when a case is opened  • Ensure all client communication is documented in writing through the appropriate channels  • Follow internal intake procedures consistently and check in when something is unclear 

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