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Remote Caribbean Island Resort Jobs (NOW HIRING)

Auberge Collection

Reservation Sales Agent

Kamuela, HI · On-site +1

$22.72/hr

... the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and ... Our remote reservations sales associates are responsible for ensuring a superior guest first ...

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Remote Caribbean Island Resort information

What is a remote Caribbean island resort?

Remote Caribbean island resorts are vacation accommodations located on isolated or less-populated islands within the Caribbean region. These resorts offer guests a tranquil escape, often featuring pristine beaches, luxurious amenities, and unique experiences such as snorkeling, diving, and local cuisine. Their seclusion provides privacy and relaxation, making them popular for honeymoons, romantic getaways, and adventure travelers seeking a peaceful retreat. Access to these resorts may require additional travel, such as boat transfers or small aircraft flights, due to their remote locations.

What are the key skills and qualifications needed to thrive as a remote Caribbean island resort manager?

To thrive as a Remote Caribbean Island Resort Manager, you need experience in hospitality management, strong organizational skills, and a background in business or tourism, often supported by a relevant degree. Familiarity with property management systems, booking platforms, and basic maintenance or safety certifications is typically required. Exceptional interpersonal skills, cultural sensitivity, and adaptability are essential for building guest satisfaction and leading diverse teams in a remote setting. These skills ensure smooth operations, high guest retention, and the ability to handle unique challenges posed by isolated resort environments.

What are some common challenges faced while working at a remote Caribbean island resort, and how can applicants prepare for them?

Working at a remote Caribbean island resort often means adapting to limited access to certain amenities, occasional supply delays, and a close-knit team environment where flexibility is essential. Employees may need to multitask and handle unexpected situations, such as weather disruptions or equipment shortages. Applicants can prepare by demonstrating adaptability, strong communication skills, and a willingness to learn new tasks outside their primary responsibilities. Embracing a collaborative mindset and being proactive in problem-solving will help ensure a rewarding experience.

What is the difference between Remote Caribbean Island Resort vs Remote Hotel Front Desk Agent?

AspectRemote Caribbean Island ResortRemote Hotel Front Desk Agent
CredentialsHospitality experience, customer service skillsCustomer service, hospitality knowledge, possibly certification
Work EnvironmentResort setting, tropical location, on-site and remote tasksHotel environment, remote or on-site, customer interaction
Industry UsageTourism, hospitality, resort managementHospitality, travel, customer service

The Remote Caribbean Island Resort role typically involves managing resort operations, guest services, and hospitality tasks in a tropical setting, often combining on-site presence with remote responsibilities. In contrast, a Remote Hotel Front Desk Agent primarily handles guest check-ins, inquiries, and reservations remotely or on-site. While both roles require hospitality skills and customer service experience, the resort position often demands broader operational knowledge and experience in resort management, whereas the front desk role focuses more on guest interaction and administrative tasks.

More about Remote Caribbean Island Resort jobs

What cities are hiring for Remote Caribbean Island Resort jobs?

Cities with the most Remote Caribbean Island Resort job openings:

What are the most commonly searched types of Caribbean Island Resort jobs?

The most popular types of Caribbean Island Resort jobs are:

What states have the most Remote Caribbean Island Resort jobs?

States with the most job openings for Remote Caribbean Island Resort jobs include:

What job categories do people searching Remote Caribbean Island Resort jobs look for?

The top searched job categories for Remote Caribbean Island Resort jobs are:

Remote Caribbean Island Resort jobs near you
Infographic showing various Remote Caribbean Island Resort job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Reservation Sales Agent

Auberge Collection

Kamuela, HI • On-site, Remote

$22.72/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Company Description
Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani - meaning "mountain reaching heaven" - is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private residences, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion.
For more information: auberge.com/mauna-lani
Follow Mauna Lani on Facebook and Instagram @MaunaLaniAuberge
Job Description
The base salary range for this position is $22.72 hourly.
Every guest's unique stay experience begins in a customized and authentic reservations experience. At Mauna Lani, our guests craft their vacations with the guidance of our knowledgeable and friendly reservations sales associates. Our remote reservations sales associates are responsible for ensuring a superior guest first impression of our unique resorts by complying with Auberge Collection call quality standards while utilizing the reservations lead management system.The remote reservations sales associate will be responsible for exceptional communication skills and reservations accuracy. In addition, the reservations sales associate will be responsible for supporting the revenue management strategies, which include, but are not limited to:
  • Upselling, promotions, outbound revenue generation, and cross-selling of amenities.
  • Creating a genuine, informative, and personalized guest resort reservations experience by accurately inputting guest contact information. Adding information to the guest history, such as previous stay experience, special occasions, preferences, and other pertinent information.
  • Responding to guests' inquiries regarding room reservations, availability, general questions about accommodations, pricing, and special offers.
  • Maintaining complete knowledge of the resort and other information, including the following:
    • All resort facilities/services offered and hours of operation
    • All accommodations, layout, décor, attributes, and locations
    • All studio rates, special packages, and promotions
    • All spa treatments and offerings, their benefits, and costs
    • Daily stats, including availability
    • Entertainment/special events scheduled on property and in the area
    • Directions to the resort from airports and other major landmarks
    • General info, descriptions, and directions for local services, restaurants, wineries, and points of interest.
  • Assisting and ensuring effective guest challenge resolution. Working closely with fellow guest service team members and other departments to resolve any challenges, ensure follow-through, and exceed guest expectations when possible.
  • Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests.

Qualifications
  • Must reside in the U.S. Mainland.
  • Two years in a hospitality or reservations position, preferably at a luxury resort.
  • Ability to create professional business letter correspondence.
  • Must possess gracious people and sales skills, excellent phone manner and ability to engage in a positive manner with each and every guest.
  • Ability to work cohesively with other departments and co-workers as part of a team.
  • Must have one year of Opera experience.
  • Google, Navis Certification & Software experience preferred.

Additional Information
Auberge Collection is a portfolio of extraordinary hotels, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, LinkedIn, Facebook, and Pinterest: @Auberge and #AlwaysAuberge.
DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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