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Remote Capture Jobs in Georgia (NOW HIRING)

Liberty Mutual

Auto Claims Trainee - Remote

Suwanee, GA · Remote

$70K/yr

This is a fully remote role. * Candidates must reside within a 50-mile radius of a designated ... Accurately and efficiently capture new Auto and Property claims, ensuring all First Notice of Loss ...

SourcePro Search

KM Attorney (Fully Remote)

Atlanta, GA · Remote

This role is fully remote and can be based from New York, New Jersey, Washington, DC, Texas, Ohio ... capture of internal training materials and client-facing presentations as required. * Serve as a ...

Ameris Bank

Digital Platforms Director

Atlanta, GA · Remote

This includes remote deposit capture, lockbox, mobile remote deposit capture, webpay digital payment channel, electronic overdraft services, electronic statements, and other services as they become ...

Acara Solutions

Solution Engineer

Alpharetta, GA · Remote

$50 - $75/hr

Security Assessments, Industrial Security Consulting, Remote Industrial Operations Services (RIOpS ... Strong customer-facing consulting skills: requirements capture, clear documentation, executive ...

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Remote Capture information

What is the difference between Remote Capture vs Remote Data Entry?

AspectRemote CaptureRemote Data Entry
Primary RoleCapturing images, videos, or audio remotely for analysis or documentationInputting data into digital systems from remote sources
Required SkillsTechnical skills in capturing devices, basic editing, attention to detailTyping speed, accuracy, familiarity with data management software
Work EnvironmentField-based, often involving specialized equipmentOffice or home-based, computer-focused
Common Industry UsageMedia, surveillance, remote inspectionsAdministrative, healthcare, research

Remote Capture involves collecting multimedia content remotely, often requiring technical skills and fieldwork. Remote Data Entry focuses on inputting data into systems from remote locations, emphasizing accuracy and speed. While both roles are remote and involve digital tools, they serve different functions within various industries.

What are the most commonly searched types of Capture jobs in Georgia? The most popular types of Capture jobs in Georgia are:
What cities in Georgia are hiring for Remote Capture jobs? Cities in Georgia with the most Remote Capture job openings:
Remote Capture jobs near you

Senior Customer Support Engineer (REMOTE)

Upbound - Job Posting

Atlanta, GA • Remote

Other

Posted 8 days ago

Job description

As a Senior Customer Support Engineer at Upbound, you won't just resolve tickets, you'll own the customer experience from first touch to full resolution, setting the standard for what world-class technical support looks like in the cloud-native ecosystem. You'll be a trusted technical advisor to our customers, working alongside Product, Engineering, and Customer Success to make every interaction exceptional. This role reports into the Customer Experience team at Upbound  a signal of how seriously we take support as a strategic function, not an afterthought. This is a high-impact role for someone who gets genuine satisfaction from solving hard problems, has a natural drive to help, and believes that great support is a craft not a function.
 
In this role, you will:
  • Serve as a primary technical resource for customer inquiries related to Upbound's products Spaces, Cloud, Official Extensions, Marketplace, Registry & More delivering a "wow" experience with every single touch
  • Apply a structured, methodical troubleshooting approach to diagnose and resolve complex customer issues, moving efficiently from hypothesis to root cause
  • Triage, own, and drive tickets to resolution with urgency and clear communication proactively keeping customers informed every step of the way
  • Identify, document, and escalate bugs and product issues to Engineering with thorough reproduction steps, collaborating closely to ensure fast resolution
  • Partner with the Solutions team on complex, strategic customer requests, ensuring seamless handoffs and continuity of experience
  • Capture and contribute knowledge back to the team building and maintaining a high-quality internal knowledge base using KCS (Knowledge-Centered Service) methodology
  • Gather and synthesize customer feedback to surface trends, advocate for product improvements, and drive process enhancements across the team
  • Build or contribute to agentic tooling, automation, and internal workflows that meaningfully elevate the support experience and scale your own impact
You're a good fit if you have:
  • 4+ years of experience in a technical support or customer-facing engineering role, ideally in a SaaS or enterprise infrastructure environment
  • A natural "helper gene" you're energized by solving problems for others and take personal ownership of customer outcomes
  • Strong, systematic troubleshooting methodology you approach complex issues with a clear framework, not just instinct
  • Solid experience with Kubernetes, cloud-native technologies, and infrastructure-as-code
  • Excellent written and verbal communication skills you can explain deeply technical concepts to any audience without losing precision
  • A customer-first mindset with a relentless drive to deliver experiences that genuinely delight
  • Solid experience with Kubernetes and cloud-native technologies - including Helm, OCI artifact distribution, RBAC, admission webhooks, and policy frameworks (OPA/Gatekeeper, Kyverno)
  • Able to drive root cause analysis independently using observability tooling - Prometheus, Grafana, Loki, or equivalent - without needing Engineering to interpret metrics or traces for you
  • Experience with vulnerability management in containerised environments - triaging CVE severity, assessing blast radius, and communicating risk and remediation timelines to enterprise security teams 
 

It's a plus if you have:

  • Hands-on experience with Upbound and/or Crossplane
  • Familiarity with KCS (Knowledge-Centered Service) practices and methodology
  • Experience building agentic tooling, support automations, or AI-assisted workflows to improve customer outcomes
  • Proficiency with Unix-like shells and command-line interfaces
  • Scripting skills in Python, Bash, or similar
  • Startup experience you know how to operate with ambiguity and move fast
  • Hands-on experience with GitOps tooling (ArgoCD or Flux) and familiarity with reconciliation failure modes - drift, conflicts, dependency ordering
  • Background in platform engineering or internal developer platforms (IDPs) - you understand what platform teams are trying to build and why it breaks
  • Working proficiency in Go - enough to read Crossplane/provider source and identify relevant fixes

#LI-REMOTE

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