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Remote Call Transfer Agent Jobs in Seattle, WA (NOW HIRING)

Noblesoft Technologies

Data Engineer

Seattle, WA · Remote

$117K - $140K/yr

Remote JD: Key Responsibilities • Design and implement ETL pipelines using Microsoft Fabric ... Develop agent-specific data lakes and an orchestration layer for an uber-agent that can query ...

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All JobsCall Transfer Agent JobsRemote Call Transfer Agent JobsRemote Call Transfer Agent Jobs in Seattle, WA

Remote Call Transfer Agent information

See Seattle, WA salary details

$12

$19

$28

How much do remote call transfer agent jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote call transfer agent in Seattle, WA is $19.59, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Remote Call Transfer Agent vs Customer Service Representative?

AspectRemote Call Transfer AgentCustomer Service Representative
CredentialsBasic customer service skills, sometimes specific trainingSame as Remote Call Transfer Agent, often with additional certifications
Work EnvironmentRemote, call center or customer support settingRemote or in-office, customer support environment
Job FocusTransferring calls efficiently, routing to appropriate departmentsHandling customer inquiries, resolving issues, providing information
Common UsageCall centers, support lines, telecommunication companiesRetail, service industries, tech support

While both roles involve customer interaction via phone, Remote Call Transfer Agents primarily focus on transferring calls accurately and efficiently, whereas Customer Service Representatives handle a broader range of customer inquiries and issue resolution. The skills and environment overlap significantly, but their core responsibilities differ slightly.

What are the typical challenges a Remote Call Transfer Agent might encounter, and how can they be addressed?

As a Remote Call Transfer Agent, one common challenge is effectively managing high call volumes while ensuring accurate transfers and maintaining a positive customer experience. Distractions in a home environment and varying customer needs can also add complexity. To address these challenges, it's important to have a dedicated, quiet workspace, be proficient with call management software, and continuously improve communication skills. Proactively seeking feedback and participating in team meetings can also help agents stay aligned with best practices and company expectations.

What are the key skills and qualifications needed to thrive as a Remote Call Transfer Agent, and why are they important?

To thrive as a Remote Call Transfer Agent, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call center platforms is often required. Excellent listening, patience, and problem-solving abilities help agents handle calls efficiently and provide a positive customer experience. These skills ensure smooth call routing, customer satisfaction, and effective support in a remote work environment.

What is a Remote Call Transfer Agent?

A Remote Call Transfer Agent is a customer service professional who works remotely to manage inbound and outbound calls, transferring them to the appropriate departments or team members. Their primary responsibility is to ensure that callers are promptly and accurately connected to the right person or resource. They may also provide basic information, answer initial queries, and document call details in the company's system. This role requires excellent communication skills, attention to detail, and proficiency with call center software and phone systems.
What are popular job titles related to Remote Call Transfer Agent jobs in Seattle, WA? For Remote Call Transfer Agent jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Remote Call Transfer Agent jobs in Seattle, WA look for? The top searched job categories for Remote Call Transfer Agent jobs in Seattle, WA are:
Remote Call Transfer Agent jobs near you
Infographic showing various Remote Call Transfer Agent job openings in Seattle, WA as of July 2026, with employment types broken down into 33% Full Time, 33% Part Time, and 34% Contract. Highlights an 100% Remote job distribution, with an average salary of $40,753 per year, or $19.6 per hour.
Holland America Sales Agent - REMOTE - US

Holland America Sales Agent - REMOTE - US

Holland America Group

Seattle, WA • Remote

$15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Holland America Line rating

6.5

Company rating: 6.5 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

7th of 9 rated cruise lines

Job description

Work from Home Sales Agent - Holland America Line
Turn Travel Dreams into Reality - From the Comfort of Home

Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey. 

Holland America Line is a premium cruise brand for explorers, foodies, and music lovers looking to see the world in style. We're searching for passionate Reservation Sales Agents who are ready to help guests plan unforgettable vacations - while working remotely!

As a Reservation Sales Agent, you'll handle inbound calls from Consumers and Travel Advisors, turning inquiries into bookings. You'll sell cruises, upgrades, and add-ons using your expert product knowledge and strong sales skills. Top performers earn more - sales calls are prioritized for high-converting agents.

Not eligible for candidates residing in:AR, CA, DE, HI, ME, NH, NY, OK, OR, SD, VT, WA, WV & WY

What You'll Do

  • Sell cruises and travel packages directly to consumers and advisors

  • Convert calls  into bookings and maximize revenue through upselling

  • Provide top-tier service and first-call resolution for reservation questions

  • Work independently while hitting sales, quality, availability and adherence targets 

  • Leverage our tools to create exceptional guest experiences

What You'll Bring

  • One-year minimum of sales experience

  • Strong communication skills

  • Passion for helping people

  • Ability to work from home with reliable high-speed internet

  • Basic computer proficiency

  • Travel industry or call center experience a plus

Remote Work Requirements 

  • Highspeed Cable or Fiber internet (no satellite or mobile) 

  • Minimum speeds: 50 Mbps down / 12 Mbps up 

  • Must use a hardwired Ethernet connection (WiFi not compatible) 

Schedule

  • Full-time, starting September 8th, 2026

  • Shifts: Mon-Fri (10:30AM-7:00PM or 10:45AM-7:15PM PT), plus 6 weekend days/quarter

  • Limited PTO during peak season (Jan-Feb); holiday & mandatory OT may apply

Perks & Pay

  • $15/hour base + eligibility for monthly sales incentives

  • Cruise travel benefits for you, your family, and friends

  • Health and Welfare Benefits (Medical, Vision, Dental)

  • 401(k) 

  • Employee Stock Purchase Plan

  • All equipment provided

  • Training & Professional Development 

  • Tuition & Professional Certification Reimbursement 

Our Culture...Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees.  Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.hollandamerica.com/en_US/our-company/mission-values.html  

Holland America Line is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Americans with Disabilities Act (ADA)
Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com  
 

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