Remote Call Transfer Agent Jobs in Wisconsin (NOW HIRING)

LOCATION: U.S. locations - remote/hybrid. Candidates within commuting distance of a Wolters Kluwer office will be considered for hybrid employment. Candidates not within commuting distances will be considered for remote employment.

OVERVIEW

Our ideal person is an established medical researcher with clinical experience, and you have a vision and insight of how GenAI capabilities can transform medical research. You will formulate innovative a product for medical research using GenAI and LLM, implement new technology applications to Ovid, and support the growth of Ovid online business and Journal publishing. You will play an instrumental role in Ovid re-platforming and development of Ovid.com to capture GenAI enabled market opportunities in agentic medical research to sustain Ovid subscription businesses, enhance and extend the Ovid brand, manage intellectual property from development, and foster targeted business and technology partnerships. You will represent Ovid and communicate its applications of GenAI and LLM in industry events, conferences, and other marketing channels.

DUTIES

• Function as a thought leader and a GenAI product evangelist both internally and externally communicating vision, product positioning, and Ovid brand.
• Support the business during adoption of transformational GenAI technologies to the business and Ovid product platforms.
• Guide team of product managers, SMEs, AI data scientists, AI engineers, and matrixed development resources to turn technological capabilities, market and customer insights, competitive intelligence, and industry dynamics into a rolling platform roadmap with agility to achieve and exceed key business goals.
• Manage rapid experiments with new GenAI technologies and Ovid content to identify new product concepts, research tools, and designs of prompts and rubrics for development for Ovid.com.
• Help conduct customer research, contextual inquiry, market segmentation, market research, and strategic partnerships to develop a deep understanding of both emerging and evolving market needs triggered by GenAI and LLM.
• Collaborate with leaders in Health Research, WK Health, and the WK technology organizations to establish consistent product management discipline in the era of GenAI.
• Ensure steady process of transfer of advanced technology research (GenAI, LLM & SLM, machine learning, text & data mining) into core product development roadmaps.
• Contribute to the annual WK corporate planning and financial planning, revenue forecasting and market strategies for Health Research
• Provide assistance to GenAI technology partnership development, content licensing, and M/A.
• Ensure availability of the right GenAI skills and capabilities in the product management team to deliver product developments.

QUALIFICATIONS

Education: Doctor of Medicine (MD) and residency required; additional graduate level degrees a plus

Required Experience:

• Minimum 3 years in medical and clinical practice
• minimum 5 years in medical and clinical research, including published articles in peer-reviewed journals (PI experience a plus)
• Minimum 3 years in technology applications to medical research or clinical practices
• Demonstrated success as a medical researcher and an AI expert in formulating product strategy, product development, and workflow solution design to achieve business goals.

Preferred Experience:

• Experience in medical and clinical practice, medical and clinical research, and product development using GenAI technologies.

• Expertise in creating and implementing product strategies by leveraging GenAI technologies.
• Commercial minded thought leader that integrates medical research expertise, knowledge of GenAI technologies, and external market insights into product success.
• Strong perspective on GenAI and LLM and their potential impact on medical and clinical research in the future.
• Knowledge of GenAI and LLM, skillful in using them in daily work ranging from clinical practice to medical research.
• Experience in agent development and agentic workflow design, including hands-on prompt engineering and rubric setup.
• Familiar with established product development processes from concept to post-launch such as Lean Development or SVPG or Objective & Key Results (OKR), including working with medical and clinical experts and users.
• Collaborative team player with excellent verbal, written and interpersonal communication skills and attention to detail.
• Knowledgeable in website structure, design, and development.
• Ability to thrive in a fast-paced environment and work on multiple projects effectively.
• Some exposure or experience in developing and leading the execution of go-to-market plans.
• Ability to perform well in customer-facing presentations and understand the sales process.
• Experience in representing a leading product organization in industry events and conferences as speaker, keynote, and panelist.

TRAVEL: Domestic and international travel approximately 10-15% of work time.

#Li-Remote

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.