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Remote Call Transfer Agent Jobs in Nevada (NOW HIRING)

Apply below and we will reach out to schedule a short introductory call. Department Licensed Life Insurance Agent Locations Las Vegas, NV Remote status Fully Remote

Document call outcomes and enrollment activity accurately. * Meet established quality, productivity ... Ability to work independently in a remote environment. * Reliable attendance and a strong ...

Senior Associate, Tax Controversy

Reno, NV · On-site +1

$70K - $133K/yr

Must be in the process of obtaining certification as a current CPA, Enrolled Agent or licensed ... We call it the Aprio Way. This shared mindset creates lasting relationships between team members ...

Showing results 41-55

Remote Call Transfer Agent information

What is a remote call transfer agent?

A Remote Call Transfer Agent is a customer service professional who works remotely to manage inbound and outbound calls, transferring them to the appropriate departments or team members. Their primary responsibility is to ensure that callers are promptly and accurately connected to the right person or resource. They may also provide basic information, answer initial queries, and document call details in the company's system. This role requires excellent communication skills, attention to detail, and proficiency with call center software and phone systems.

What skills and qualifications are needed to thrive as a remote call transfer agent?

To thrive as a Remote Call Transfer Agent, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call center platforms is often required. Excellent listening, patience, and problem-solving abilities help agents handle calls efficiently and provide a positive customer experience. These skills ensure smooth call routing, customer satisfaction, and effective support in a remote work environment.

What challenges might a remote call transfer agent encounter, and how can they be addressed?

As a Remote Call Transfer Agent, one common challenge is effectively managing high call volumes while ensuring accurate transfers and maintaining a positive customer experience. Distractions in a home environment and varying customer needs can also add complexity. To address these challenges, it's important to have a dedicated, quiet workspace, be proficient with call management software, and continuously improve communication skills. Proactively seeking feedback and participating in team meetings can also help agents stay aligned with best practices and company expectations.

What is the difference between Remote Call Transfer Agent vs Customer Service Representative?

AspectRemote Call Transfer AgentCustomer Service Representative
CredentialsBasic customer service skills, sometimes specific trainingSame as Remote Call Transfer Agent, often with additional certifications
Work EnvironmentRemote, call center or customer support settingRemote or in-office, customer support environment
Job FocusTransferring calls efficiently, routing to appropriate departmentsHandling customer inquiries, resolving issues, providing information
Common UsageCall centers, support lines, telecommunication companiesRetail, service industries, tech support

While both roles involve customer interaction via phone, Remote Call Transfer Agents primarily focus on transferring calls accurately and efficiently, whereas Customer Service Representatives handle a broader range of customer inquiries and issue resolution. The skills and environment overlap significantly, but their core responsibilities differ slightly.

What are the most commonly searched types of Call Transfer Agent jobs in Nevada?

The most popular types of Call Transfer Agent jobs in Nevada are:

What are popular job titles related to Remote Call Transfer Agent jobs in Nevada?

For Remote Call Transfer Agent jobs in Nevada, the most frequently searched job titles are:

What cities in Nevada are hiring for Remote Call Transfer Agent jobs?

Cities in Nevada with the most Remote Call Transfer Agent job openings:

Remote Client Service Agent (Monthly Bonus Potential)

Las Vegas, NV • Remote

TEKsystems
IT Services • 1 - 5K employees

$21.47/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago


Job description

Client Service Specialist (Contract‑to‑Hire)

Remote Locations:

Las Vegas, NV (Work-From-Home - Equipment Provided)

Des Moines, IA (Work-From-Home - Equipment Provided)

Pay: $21.47/HR + Monthly Bonus Potential

Start Date: September 8th

Duration: 4‑month contract‑to‑hire


About the Role

Join a fast‑growing, tech‑first business insurance provider that’s redefining how small businesses get coverage.

This is a true inbound customer service role. You’ll support existing customers and respond to inbound inquiries from small business owners who have applied online or are calling for assistance.

What You’ll Do
  • Provide prompt, professional support with a focus on one‑call resolution
  • Handle inbound calls and follow up on online applications
  • Assist customers with policy questions related to coverage, billing, and general clarification
  • Accurately document interactions and enter inbound leads in a timely manner
  • Navigate multiple systems while multitasking between calls, documentation, and follow‑ups
  • Contribute to a team‑focused culture centered on customer satisfaction, retention, and growth

What We’re Looking For
  • Customer service or call center experience (property & casualty experience preferred)
  • Active Property & Casualty license required (must be general or commercial lines - CANNOT be personal lines)
  • Comfort handling inbound calls and working across multiple systems
  • Strong communication, problem‑solving, and organizational skills
  • Dependability and a team‑first mindset

If you enjoy helping customers, solving problems, and working in a collaborative, growth‑oriented environment, this role is for you.

Job Type & Location

This is a Contract to Hire position based out of Las Vegas, NV.

Pay and Benefits

The pay range for this position is $21.47 - $21.47/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Las Vegas,NV.

Application Deadline

This position is anticipated to close on Aug 26, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.


TEKsystems logo

About TEKsystems

Sourced by ZipRecruiter

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MD, US