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Remote Call Transfer Agent Jobs in Nevada (NOW HIRING)

RUE GILT GROUPE

Member Services Agent

Las Vegas, NV · Remote

$18/hr

Remote Approved Salary Range: $18hr About the Role : This is not your average call center job; this ... transfer job position or assign additional job responsibilities within your general skill set or ...

Liveops

Remote Customer Service Agent

Reno, NV · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Sparks, NV · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Carson City, NV · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Henderson, NV · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Las Vegas, NV · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

North Las Vegas, NV · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Symmetry

Life Insurance Agent, Remote

Henderson, NV · On-site +1

$80K - $190K/yr

Life Insurance Agent, Remote Must be authorized to work in the US, no work visas offered at this ... The agent will then call, qualify, and set up the appointments to meet with them over the phone or ...

Symmetry

Life Insurance Agent, Remote

Henderson, NV · Remote

$80K - $190K/yr

Life Insurance Agent, Remote Must be authorized to work in the US, no work visas offered at this ... The agent will then call, qualify, and set up the appointments to meet with them over the phone or ...

SmartFinancial

Contact Center Agent

Las Vegas, NV · On-site +1

$15.50 - $21/hr

We are seeking a motivated and enthusiastic Call Center Representative to join our dynamic team. In ... Remote Move to In-Office (Las Vegas, NV - near the airport) in 2026 What We Offer: * Competitive ...

SmartFinancial

Contact Center Agent

Las Vegas, NV · On-site +1

$15.50 - $21/hr

We are seeking a motivated and enthusiastic Call Center Representative to join our dynamic team. In ... Remote Move to In-Office (Las Vegas, NV - near the airport) in 2026 What We Offer: * 17$ an hour ...

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Remote Call Transfer Agent information

What is a remote call transfer agent?

A Remote Call Transfer Agent is a customer service professional who works remotely to manage inbound and outbound calls, transferring them to the appropriate departments or team members. Their primary responsibility is to ensure that callers are promptly and accurately connected to the right person or resource. They may also provide basic information, answer initial queries, and document call details in the company's system. This role requires excellent communication skills, attention to detail, and proficiency with call center software and phone systems.

What skills and qualifications are needed to thrive as a remote call transfer agent?

To thrive as a Remote Call Transfer Agent, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call center platforms is often required. Excellent listening, patience, and problem-solving abilities help agents handle calls efficiently and provide a positive customer experience. These skills ensure smooth call routing, customer satisfaction, and effective support in a remote work environment.

What challenges might a remote call transfer agent encounter, and how can they be addressed?

As a Remote Call Transfer Agent, one common challenge is effectively managing high call volumes while ensuring accurate transfers and maintaining a positive customer experience. Distractions in a home environment and varying customer needs can also add complexity. To address these challenges, it's important to have a dedicated, quiet workspace, be proficient with call management software, and continuously improve communication skills. Proactively seeking feedback and participating in team meetings can also help agents stay aligned with best practices and company expectations.

What is the difference between Remote Call Transfer Agent vs Customer Service Representative?

AspectRemote Call Transfer AgentCustomer Service Representative
CredentialsBasic customer service skills, sometimes specific trainingSame as Remote Call Transfer Agent, often with additional certifications
Work EnvironmentRemote, call center or customer support settingRemote or in-office, customer support environment
Job FocusTransferring calls efficiently, routing to appropriate departmentsHandling customer inquiries, resolving issues, providing information
Common UsageCall centers, support lines, telecommunication companiesRetail, service industries, tech support

While both roles involve customer interaction via phone, Remote Call Transfer Agents primarily focus on transferring calls accurately and efficiently, whereas Customer Service Representatives handle a broader range of customer inquiries and issue resolution. The skills and environment overlap significantly, but their core responsibilities differ slightly.

What are the most commonly searched types of Call Transfer Agent jobs in Nevada?

The most popular types of Call Transfer Agent jobs in Nevada are:

What are popular job titles related to Remote Call Transfer Agent jobs in Nevada?

For Remote Call Transfer Agent jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Remote Call Transfer Agent jobs in Nevada look for?

The top searched job categories for Remote Call Transfer Agent jobs in Nevada are:

What cities in Nevada are hiring for Remote Call Transfer Agent jobs?

Cities in Nevada with the most Remote Call Transfer Agent job openings:

Remote Call Transfer Agent jobs near you

Customer Service Representative - $15/hr - Remote Temp

Las Vegas, NV • Remote

Gallagher
Insurance Services • 10K+ employees
Learn more about Gallagherexternal

$15/hr

Full-time

Posted 20 days ago

Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

219th of 315 rated insurance

Job description

Introduction
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
 

Overview

LIG, a division of Gallagher,  is seeking call center representatives to support our sales team in generating opportunities, handling call volume, and directing calls to the proper areas within the company.  This role will be part of the initial contact team for customers interested in the healthcare products that LIG offers.  We are looking for experienced individuals that have been successful in a remote/call center work environment.

Position Details: 

  • Pay - $15/hr
  • Hours - 2 shifts -  9am - 6pm EST and 10am - 7pm EST 
  • Fully Remote position - Equipment provided 
  • Temporary Position - Projected start date 9/28/26 to January 15, 2027

How you'll make an impact

Essential Duties and Responsibilities:

  • Receive inbound calls including transferred sales leads and calls from current and potential customers. 
  • Must be able to transfer these calls to the proper queues or individuals easily.
  • Follow the LIG proper call script for each type of partnership and call we receive and make.
  • Meet Quality Assurance Requirements for call compliance. Ensuring DNC List compliance requests.

About You

Required: High school diploma and a minimum of 1 year of customer service experience. Strong typing and basic computer skills.

Specific Knowledge, Skills and Abilities:

  • 1-2 years Call center sales experience.
  • Proven success in a call center work environment.
  • Proven success in a remote work environment.
  • Collections and/or insurance sales experience is a PLUS, but not required!
  • Excellent interpersonal, written, and oral communication skills.
  • Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections.
  • Strong work ethic, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
  • Must possess a professional and friendly attitude while being able to develop rapport with customers over the phone.

#contingent 


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Required: High school diploma and a minimum of 1 year of customer service experience. Strong typing and basic computer skills.

Specific Knowledge, Skills and Abilities:

  • 1-2 years Call center sales experience.
  • Proven success in a call center work environment.
  • Proven success in a remote work environment.
  • Collections and/or insurance sales experience is a PLUS, but not required!
  • Excellent interpersonal, written, and oral communication skills.
  • Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections.
  • Strong work ethic, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
  • Must possess a professional and friendly attitude while being able to develop rapport with customers over the phone.

#contingent 

Education:UNAVAILABLEEmployment Type: FULL_TIME

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