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Remote Call Screener Jobs in Decatur, GA (NOW HIRING)

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$12

$17

$24

How much do remote call screener jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote call screener in Decatur, GA is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Remote Call Screener vs Remote Customer Service Representative?

AspectRemote Call ScreenerRemote Customer Service Representative
Required CredentialsHigh school diploma, communication skillsHigh school diploma, communication skills
Work EnvironmentHome-based, call center setupHome-based, call center setup
Industry UsageHealthcare, research, surveysRetail, tech, service industries
Job FocusScreening calls, collecting infoAssisting customers, resolving issues

Remote Call Screeners primarily focus on screening calls and collecting information, often in healthcare or research settings. Remote Customer Service Representatives handle customer inquiries and support across various industries. While both roles require strong communication skills and a home-based setup, their main functions and industry applications differ.

What are popular job titles related to Remote Call Screener jobs in Decatur, GA? For Remote Call Screener jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Call Screener jobs in Decatur, GA look for? The top searched job categories for Remote Call Screener jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Call Screener jobs? Cities near Decatur, GA with the most Remote Call Screener job openings:
Remote Call Screener jobs near you
Infographic showing various Remote Call Screener job openings in Decatur, GA as of May 2026, with employment types broken down into 2% Locum Tenens, 73% Full Time, 19% Part Time, and 6% Contract. Highlights an 8% Physical, 23% Hybrid, and 69% Remote job distribution, with an average salary of $37,412 per year, or $18 per hour.
Assistant Manager Concierge (US Remote)

Assistant Manager Concierge (US Remote)

First Advantage

Atlanta, GA • On-site, Remote

$56K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

First Advantage rating

8.8

Company rating: 8.8 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

26th of 424 rated business services

Job description

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
What You'll Do:
The Assistant Manager Concierge oversees a team of healthcare concierge members, guiding them to become experts in drug and healthcare services. This role involves managing daily operations, including coaching, monitoring productivity, and addressing escalated concerns. The team lead ensures exceptional service to clients by coordinating drug and occupational health programs, supporting candidates, and tracking key performance indicators related to productivity, quality, and team morale. Effective communication with internal and external teams is essential to maintaining a smooth client experience
This is a fully remote position (Work from Home), must be based and authorized to work in the United States.
Support Hours: Some time between 10:30am - 8:00pm ET
Responsibilities:
  • Provide ongoing training and support to the Concierge Team on work processes and SOPs.
  • Continuously monitor team productivity and quality to ensure client satisfaction.
  • Address team inquiries and offer guidance, coaching, and feedback as needed.
  • Escalate issues or concerns to the Concierge Operations Manager for resolution.
  • Regularly update and refine procedures and protocols to improve efficiency.
  • Onboard and integrate new team members, ensuring they understand team processes and expectations.
  • Deliver exceptional customer service, ensuring a seamless experience for clients.
  • Foster a positive team environment by leading with integrity and setting a strong example.
  • Track and manage team performance, ensuring goals and KPIs are consistently met.
What You May Need to be Successful:
  • Associate Degree or equivalent work experience; Bachelor's Degree preferred
  • Proven experience in supervising and motivating a team to achieve performance goals.
  • Familiarity with healthcare services and understanding of client needs.
  • Experience in customer service or call-center environments is a plus.
  • Comfortable with technology; proficient in navigating operating systems, internet, Excel, and software applications.
  • Strong customer-focused mentality with excellent attention to detail to ensure accuracy and quality.
  • Proficient in Microsoft Office Suite, internet searches, and database lookups.
  • Ability to manage multiple priorities effectively with strong organizational skills and attention to deadlines.
  • Capable of following company and customer-specific directions while working autonomously.
  • Energetic, self-motivated, and detail-oriented with a strong work ethic.
  • Collaborative team player, comfortable working with diverse teams, both locally and remotely.
  • Willingness to work overtime as needed to meet team and client needs.
  • Experience providing exceptional client support and service.
  • Proficient in reading, writing, and speaking English.
  • Punctual and dependable, with a strong commitment to meeting job expectations.

Why First Advantage is Your Next Big Career Move:
First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.
Additional benefits offered to our eligible people include:
  • Ability to work remotely with occasional business travel.
  • Medical, Vision, Dental, and supplementary benefit plans
  • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP)
  • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays
  • Access to tech and growth opportunities, and leaders who want you to succeed!

More About Our Values Code
  • Honor Honesty, Consistency, and Responsibility: Do the right thing
  • Cultivate an environment of dignity: Show respect for the individual
  • Take an Outside-In approach: Put the client first
  • Think out-of-the-box: Innovate and create
  • Stay Team-Oriented: Collaborate and appreciate each other

What Are You Waiting For? Apply Today!
You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
The salary range for this position is approximately $50-56K annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.
United States Equal Opportunity Employment:
First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

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