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Remote Call Screener Jobs in Decatur, GA (NOW HIRING)

Pavago

Sales Account Executive

Atlanta, GA · Remote

Remote flexibility with structured support and collaboration * Performance-driven environment with clear metrics and growth opportunities Interview Process * Initial Screening Call * Recruiter ...

Pavago

Sales Account Executive

Atlanta, GA · On-site +1

Remote flexibility with structured support and collaboration * Performance-driven environment with clear metrics and growth opportunities Interview Process * Initial Screening Call * Recruiter ...

RSM

Temporary AML IT Audit Consultant

Atlanta, GA · Remote

$66/hr

Remote Employment Type: Temporary RSM is seeking an experienced IT Audit professional to support a ... screening, and KYC/CDD platforms. * Perform issue validation and remediation testing to evaluate ...

RSM

Temporary AML IT Audit Consultant

Atlanta, GA · Remote

$89/hr

Remote Employment Type: Temporary RSM is seeking an experienced IT Audit professional to support a ... screening, and KYC/CDD platforms. * Perform issue validation and remediation testing to evaluate ...

RSM

Temporary AML IT Audit Consultant

Atlanta, GA · Remote

$89/hr

Remote Employment Type: Temporary RSM is seeking an experienced IT Audit professional to support a ... screening, and KYC/CDD platforms. * Perform issue validation and remediation testing to evaluate ...

CallRail

Technical Support Specialist - Tier II

Atlanta, GA · On-site +1

$2.0K/day

Own end-to-end investigation for escalated tickets involving telephony (call routing), web script ... Technical Consultation: Assist customers via all channels and scheduled screen-share calls to guide ...

Epiq

eDiscovery Client Services Manager

Atlanta, GA · Remote

$130K - $145K/yr

... Remote The Compensation range for this role is $130,000.00 to $145,000.00 USD annually and may be ... the initial screening call with the Talent Acquisition Team. Click here to learn about Epiq ...

ADB

Talent Sourcer

Atlanta, GA · On-site +1

$72K/yr

To be a team member at ADB Companies, or as we call it, part of the A-Team, you must be ALL IN to ... Conduct initial candidate outreach, screening, and qualification to assess fit and interest * Track ...

Curvion Blue

Sales Development Representative

Atlanta, GA · Remote

$55K - $65K/yr

... to be screened & qualified while amplifying interest in our offers. This role as a sales ... Fully location independent (remote position) * Base to compensate for your time, commissions to ...

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Showing results 41-60

All JobsCall Screener JobsRemote Call Screener JobsRemote Call Screener Jobs in Decatur, GA

Remote Call Screener information

See Decatur, GA salary details

$12

$17

$24

How much do remote call screener jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote call screener in Decatur, GA is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Remote Call Screener vs Remote Customer Service Representative?

AspectRemote Call ScreenerRemote Customer Service Representative
Required CredentialsHigh school diploma, communication skillsHigh school diploma, communication skills
Work EnvironmentHome-based, call center setupHome-based, call center setup
Industry UsageHealthcare, research, surveysRetail, tech, service industries
Job FocusScreening calls, collecting infoAssisting customers, resolving issues

Remote Call Screeners primarily focus on screening calls and collecting information, often in healthcare or research settings. Remote Customer Service Representatives handle customer inquiries and support across various industries. While both roles require strong communication skills and a home-based setup, their main functions and industry applications differ.

What is a remote call screener?

A remote call screener is a job that involves evaluating and qualifying incoming phone calls or inquiries from home. The role typically requires good communication skills, attention to detail, and the use of call screening or customer management tools. It often involves assessing caller needs and directing them to appropriate resources or personnel.

What are popular job titles related to Remote Call Screener jobs in Decatur, GA?

For Remote Call Screener jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Remote Call Screener jobs in Decatur, GA look for?

The top searched job categories for Remote Call Screener jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Remote Call Screener jobs?

Cities near Decatur, GA with the most Remote Call Screener job openings:

Remote Call Screener jobs near you
Infographic showing various Remote Call Screener job openings in Decatur, GA as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,412 per year, or $18 per hour.

(REMOTE) Healthcare Customer Service Agent

Widescope Consulting and Contracting Services LLC

Powder Springs, GA • Remote

$17.75/hr

Full-time

Medical, PTO

Posted 13 days ago

Job description

Employment Type: Full-Time, Remote

Start Date: September 21, 2026

Number of Openings: 13

⸻

Compensation and Benefits:

Base Pay: $17.75 per hour

Health and Welfare Benefit: $5.55 per hour

Total Compensation: $23.33 per hour

Additional Benefits: Paid vacation, sick leave, holidays, 3% company 401(a) match (eligibility based on plan terms)

⸻

Training Details:

Schedule: Monday–Friday, 7:30 a.m. – 4:00 p.m. Central Time

Length: Approximately six weeks

Platform: Virtual (Zoom)

Attendance: Mandatory with strict requirements on time-off

  • Candidates should carefully review their availability for the entire training period before applying.

    • ⸻

    Key Responsibilities:Customer Service:
  • Respond to inbound calls from Veterans, healthcare providers, and other authorized callers.
  • Provide accurate information regarding healthcare services, benefits, referrals, authorizations, urgent care, dental services, and claims.
  • Listen carefully to each caller’s concern and provide professional, respectful, and compassionate assistance.
  • Adjust communication based on the caller’s needs and level of understanding.
    • Problem-Solving:
  • Research customer questions using multiple systems and available resources.
  • Resolve concerns during the first interaction whenever possible.
  • Complete outbound calls and followup activities as required.
  • Escalate complex or unresolved issues according to established procedures.
  • Provide accurate process and service information..
    • Documentation and Administrative Support:
  • Enter and maintain accurate customer and case information.
  • Document call details, actions taken, and outcomes in designated systems.
  • Complete required data entry and administrative work.
  • Protect confidential and sensitive information.
    • Quality and Compliance:
  • Follow all required scripts, policies, procedures, and operating guidelines.
  • Comply with HIPAA, privacy, and informationsecurity requirements.
  • Maintain professional conduct during all customer and team interactions.
  • Apply coaching and feedback to improve performance.
  • Stay current on process, policy, system, and service changes.

    • ⸻

    Minimum Qualifications:
  • At least two years of healthcare customer service or healthcare callcenter experience.
  • Experience supporting Medicare, Medicaid, TRICARE, the Veterans Health Administration, healthcare claims, health insurance, or healthcare providers is strongly preferred.
  • Strong verbal and written communication skills.
  • Ability to communicate professionally and calmly with Veterans, healthcare providers, and other callers.
  • Strong activelistening and problemsolving skills.
  • Basic computer proficiency and strong systemnavigation skills.
  • Ability to learn and work in multiple systems simultaneously.
  • Comfortable using PCbased applications, dual monitors, Microsoft Outlook, Excel, internet browsers, Zoom, and Microsoft Teams.
  • Ability to enter and document information accurately while speaking with callers.
  • Strong attention to detail, time management, and organizational skills.
  • Ability to follow detailed instructions, policies, and procedures.
  • Ability to accept and apply performance coaching.
  • Dependable attendance and the ability to work the assigned schedule.
  • Ability to successfully complete all required preemployment screening and backgroundcheck requirements before the first day of training.
  • Experience with CRM and callquality systems, including Salesforce, Microsoft Dynamics, or NICE, is helpful but not required.

    • ⸻

    Work Environment:
  • Handle 5070 calls daily in a fastpaced, structured setting
  • Flexibility to work shifts between 6:00 a.m. 7:00 p.m. Central Time, including weekends/overtime as needed
  • Reliable, hardwired internet connection required

    • ⸻

    Application Process:

    Ensure you meet all eligibility criteria and are available for the full training period. Be prepared for equipment setup, background checks, and verification of home office requirements.

    ⸻

    Apply Now to Make a Difference in the Lives of Veterans!

Apply