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Remote Call Reviewer Jobs in California (NOW HIRING)

CrowdStrike

Renewals Specialist (Remote)

Sunnyvale, CA · Remote

$46/hr

... scenarios for review. * Research customer license purchase and renewal history and making ... Identify at-risk renewals and create Call to Action with appropriate account team What You'll Need ...

White Coat Management Group

Radiology Physician

Novato, CA · Remote

$375K - $469K/yr

Job Title: 100 % Remote Diagnostic Radiologist Flexible 8-Hour Shifts Physician-Owned Practice ... Review CT, MRI, Ultrasound, and X-ray cases Work structured 8-hour shifts with defined start and ...

Prenuvo

Radiologist - 1099 (Remote)

Los Angeles, CA · Remote

$16K - $96K/mo

S. We provide the workstation and full IT support. * No Call. No Nights. No Shifts: Create a ... Participate in peer review, educational discussions, and continuous quality improvement within a ...

Epiq

Sr. Consultant - Invoice Review

San Francisco, CA · Remote

... JA1 #LI-REMOTE "In compliance with federal law, all persons hired will be required to verify ... call with the Talent Acquisition Team. Click here to learn about Epiq's Benefits. Epiq Leadership ...

Indigo Research

Indigo Research Mentor

San Francisco, CA · On-site +1

... reviews, research papers, or applied work like apps. As a mentor, you'll guide a student through ... video call. This is rewarding work that asks for genuine commitment. Students depend on their ...

Vituity

Billing Specialist - Remote - Nationwide

Sacramento, CA · Remote

$20.50 - $27.75/hr

... call "culture of brilliance." Together, we leverage our strengths and experiences to make a ... Reviews incoming documentation to identify correct payer to accounts. * Researches eligibility to ...

Vituity

Billing Specialist - Remote - Nationwide

Sacramento, CA · Remote

$20.50 - $27.75/hr

... call "culture of brilliance." Together, we leverage our strengths and experiences to make a ... Reviews incoming documentation to identify correct payer to accounts. * Researches eligibility to ...

Xantrion

IT Support Engineer (Remote - Fresno)

Fresno, CA · On-site +1

$60K - $65K/yr

Provide front line phone coverage, and participate in various call center groups * Provide on-site ... Manager and peer review of goal achievement. * Coachability, willingness to work as a member of a ...

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All JobsCall Reviewer JobsRemote Call Reviewer JobsRemote Call Reviewer Jobs in California

Remote Call Reviewer information

See California salary details

$10

$30

$64

How much do remote call reviewer jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote call reviewer in California is $30.70, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $38.65 per hour, depending on experience, location, and employer.

What is a remote call reviewer?

A Remote Call Reviewer is a professional who listens to and evaluates recorded phone calls, typically for quality assurance, compliance, or training purposes. They work remotely, analyzing calls to ensure customer service standards are met, identifying areas for improvement, and providing feedback to call center agents or companies. Their role helps organizations maintain high-quality customer interactions and ensures adherence to company policies and procedures.

What are the key skills and qualifications needed to thrive as a remote call reviewer?

To excel as a Remote Call Reviewer, you generally need experience in call monitoring, quality assurance, and a keen understanding of customer service standards, often supported by a background in customer support or related fields. Familiarity with call recording systems, CRM platforms, and quality assessment tools is typically required. Strong attention to detail, analytical thinking, and effective written communication are vital soft skills for providing accurate feedback and reports. These abilities ensure consistent service quality, regulatory compliance, and ongoing improvement in customer interactions.

What are some common challenges faced by remote call reviewers, and how can they be addressed?

Remote Call Reviewers often encounter challenges such as maintaining focus during long periods of audio review, interpreting context without visual cues, and handling a high volume of calls. To address these, it's helpful to take regular breaks, use quality headphones, and stay organized with effective note-taking strategies. Additionally, establishing a distraction-free workspace and seeking clarification from team leads when ambiguous situations arise can greatly improve accuracy and job satisfaction.

What is the difference between Remote Call Reviewer vs Remote Customer Service Representative?

AspectRemote Call ReviewerRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; sometimes certifications in customer service or quality assuranceHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentHome-based, primarily reviewing recorded calls or live interactionsHome-based, handling live customer inquiries via phone or chat
Employer & Industry UsageInsurance, healthcare, finance, and quality assurance firmsRetail, telecom, banking, and service industries
Common Search & Comparison IntentUnderstanding roles involving call review and quality assuranceCustomer support and communication roles

Remote Call Reviewers focus on evaluating recorded or live calls to ensure quality and compliance, often working in industries like insurance or healthcare. Remote Customer Service Representatives handle direct customer interactions, providing support and information. While both roles are remote and require similar credentials, their primary functions differ—review vs. direct customer engagement.

What are the most commonly searched types of Call Reviewer jobs in California? The most popular types of Call Reviewer jobs in California are:
What are popular job titles related to Remote Call Reviewer jobs in California? For Remote Call Reviewer jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Call Reviewer jobs in California look for? The top searched job categories for Remote Call Reviewer jobs in California are:
What cities in California are hiring for Remote Call Reviewer jobs? Cities in California with the most Remote Call Reviewer job openings:
Remote Call Reviewer jobs near you
Infographic showing various Remote Call Reviewer job openings in California as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $63,858 per year, or $30.7 per hour.

Renewals Specialist (Remote)

CrowdStrike

Sunnyvale, CA • Remote

$46/hr

Full-time

Medical, Retirement, PTO

Posted 12 days ago

Job description

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.


About the Role:

CrowdStrike is seeking a Renewals Account Manager who will partner with assigned Corporate Account Managers, Channel Partners, and Customers to retain and expand customer revenue. The successful candidate will produce and present compelling customer proposals, ensuring that contracts are renewed on-time and quoted accurately. They will also work in collaboration with Sales, Business Value Consultants, and others to support pricing uplifts on renewals, position new module upsells and ensure entitlement vs actual usage is aligned.

Location: This role is 100% remote

What You'll Do:

  • Work with Sales Operations/Finance/Deal Desk to validate that ACV categories and account ARR is accurate in Salesforce.com and escalating complex scenarios for review.

  • Research customer license purchase and renewal history and making recommendations based on prior activity.

  • Gather requirements from Sales/Partners/Customer for renewal, expansion and upsell opportunities with clear understanding of co-term/true-up calculations and quoting.

  • Be a trusted resource for Sales on all things Sales Process as well as CrowdStrikes' Pricing & Packaging policies. Build Proposals, proposals, price, and discount product portfolio.

  • Help to calculate and validate challenging quoting scenarios including multidate co-terms, staggered deployments, module/feature upgrades with product dependencies and securing necessary internal approvals.

  • Assist with qualifying the decision maker, buying process, budget and timeframe.

  • Deliver validated renewal quotes to Partner/Customers 90-120 days in advance of expiration.

  • Consult our existing customers to deliver feedback to the Product teams on new feature requests and product enhancements.

  • Provide high touch customer service, including escalation and coordination of support issues as needed.

  • Churn Risk Mitigation: Protect ARR & Avoid Surprises - make sure the risks are well known & the right individuals are involved. Identify at-risk renewals and create Call to Action with appropriate account team


What You'll Need:

  • 3+ years of experience in Renewals, Sales Operations, Account Management, or Customer Success

  • Relevant industry experience: High Tech, SaaS, Cybersecurity preferred

  • Bachelor's degree from an accredited college or university or relevant experience.

  • Previous experience managing SaaS Subscription renewals process ideal.

  • Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

  • Proficient with MS Excel; Advanced formulas, prior work with large data sets, connectors & pivot tables highly preferred.

  • Experience with Salesforce.com and/or Salesforce CPQ (SteelBrick)

  • SFDC Report building and Opportunity/Contract management experience

  • Experience managing forecasts in Clari preferred but not required.

  • Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements.

  • Tech savvy & excited to work in a fast-paced environment

  • Exceptional communication skills demonstrated through email, conference calls, presentations, and internal meetings

  • Ability to work independently or in a team environment.

  • Extreme attention to detail and highly organized

#LI-KD1

#LI-Remote

Benefits of Working at CrowdStrike:

  • Market leader in compensation and equity awards

  • Comprehensive physical and mental wellness programs

  • Competitive vacation and holidays for recharge

  • Paid parental and adoption leaves

  • Professional development opportunities for all employees regardless of level or role

  • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

  • Vibrant office culture with world class amenities

  • Great Place to Work Certified across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

Find out more about your rights as an applicant.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation

Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The hourly rate range for this position for all U.S. candidates is $29 - $46 per hour with eligibility for commissions, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.

For detailed information about the U.S. benefits package, please click here.

CrowdStrike logo

About CrowdStrike

Sourced by ZipRecruiter

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Sunnyvale, CA, US

Year founded

2012

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