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Remote Call Reviewer Jobs in Alabama (NOW HIRING)

$55K - $100K/yr

That's where you, our Sales Specialist (called a Protocol Review Specialist in our world), make the ... Ethernet connection strongly preferred because it provides the most consistent call quality ...

Remote Customer Service Agent

Tuscaloosa, AL · Remote

$14.50 - $19.25/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Review detailed technology requirements Hours * Flexible scheduling; client hours of operation vary.

Remote Customer Service Agent

Gadsden, AL · Remote

$12.75 - $17/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Review detailed technology requirements Hours * Flexible scheduling; client hours of operation vary.

Remote Customer Service Agent

Decatur, AL · Remote

$14.50 - $19.50/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Review detailed technology requirements Hours * Flexible scheduling; client hours of operation vary.

Remote Customer Service Agent

Phenix City, AL · Remote

$14 - $18.75/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Review detailed technology requirements Hours * Flexible scheduling; client hours of operation vary.

Remote Customer Service Agent

Montgomery, AL · Remote

$15.25 - $20.50/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Review detailed technology requirements Hours * Flexible scheduling; client hours of operation vary.

Remote Customer Service Agent

Huntsville, AL · Remote

$15.25 - $20.50/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Review detailed technology requirements Hours * Flexible scheduling; client hours of operation vary.

Remote Customer Service Agent

Birmingham, AL · Remote

$14.50 - $19.50/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Review detailed technology requirements Hours * Flexible scheduling; client hours of operation vary.

Remote Customer Service Agent

Mobile, AL · Remote

$15.50 - $20.50/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Review detailed technology requirements Hours * Flexible scheduling; client hours of operation vary.

Remote Customer Service Agent

Florence, AL · Remote

$14 - $18.50/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Review detailed technology requirements Hours * Flexible scheduling; client hours of operation vary.

Remote Customer Service Agent

Dothan, AL · Remote

$14 - $18.75/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Review detailed technology requirements Hours * Flexible scheduling; client hours of operation vary.

Remote Customer Service Agent

Bessemer, AL · Remote

$13.75 - $18.50/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Review detailed technology requirements Hours * Flexible scheduling; client hours of operation vary.

Remote Customer Service Agent

Madison, AL · Remote

$14 - $18.50/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Review detailed technology requirements Hours * Flexible scheduling; client hours of operation vary.

Remote Customer Service Agent

Athens, AL · Remote

$15 - $20/hr

Ability to navigate multiple systems and accurately document call notes. * Comfortable working ... Review detailed technology requirements Hours * Flexible scheduling; client hours of operation vary.

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Showing results 1-20

Remote Call Reviewer information

See Alabama salary details

$8

$24

$50

How much do remote call reviewer jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for remote call reviewer in Alabama is $24.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $30.29 per hour, depending on experience, location, and employer.

What is a Remote Call Reviewer?

A Remote Call Reviewer is a professional who listens to and evaluates recorded phone calls, typically for quality assurance, compliance, or training purposes. They work remotely, analyzing calls to ensure customer service standards are met, identifying areas for improvement, and providing feedback to call center agents or companies. Their role helps organizations maintain high-quality customer interactions and ensures adherence to company policies and procedures.

What are the key skills and qualifications needed to thrive as a Remote Call Reviewer, and why are they important?

To excel as a Remote Call Reviewer, you generally need experience in call monitoring, quality assurance, and a keen understanding of customer service standards, often supported by a background in customer support or related fields. Familiarity with call recording systems, CRM platforms, and quality assessment tools is typically required. Strong attention to detail, analytical thinking, and effective written communication are vital soft skills for providing accurate feedback and reports. These abilities ensure consistent service quality, regulatory compliance, and ongoing improvement in customer interactions.

What are some common challenges faced by Remote Call Reviewers, and how can they be addressed?

Remote Call Reviewers often encounter challenges such as maintaining focus during long periods of audio review, interpreting context without visual cues, and handling a high volume of calls. To address these, it's helpful to take regular breaks, use quality headphones, and stay organized with effective note-taking strategies. Additionally, establishing a distraction-free workspace and seeking clarification from team leads when ambiguous situations arise can greatly improve accuracy and job satisfaction.

What is the difference between Remote Call Reviewer vs Remote Customer Service Representative?

AspectRemote Call ReviewerRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; sometimes certifications in customer service or quality assuranceHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentHome-based, primarily reviewing recorded calls or live interactionsHome-based, handling live customer inquiries via phone or chat
Employer & Industry UsageInsurance, healthcare, finance, and quality assurance firmsRetail, telecom, banking, and service industries
Common Search & Comparison IntentUnderstanding roles involving call review and quality assuranceCustomer support and communication roles

Remote Call Reviewers focus on evaluating recorded or live calls to ensure quality and compliance, often working in industries like insurance or healthcare. Remote Customer Service Representatives handle direct customer interactions, providing support and information. While both roles are remote and require similar credentials, their primary functions differ—review vs. direct customer engagement.

What are the most commonly searched types of Call Reviewer jobs in Alabama? The most popular types of Call Reviewer jobs in Alabama are:
What are popular job titles related to Remote Call Reviewer jobs in Alabama? For Remote Call Reviewer jobs in Alabama, the most frequently searched job titles are:
Sales Specialist - Pet Health - Remote

Sales Specialist - Pet Health - Remote

Tribe Wellness

On-site, Remote

$55K - $100K/yr

Full-time

Posted 25 days ago


Job description

Must Love Dogs!!
At Tribe Wellness, we're more than just a tribe - we're a movement. Rooted in courage, empowerment, and integrity, we've pioneered solutions that transform the world's wellness brands into revenue-generating machines. We bridge the gap between brands and revenue by turning our clients' customers into lifetime supporters, and we do that by turning good salespeople into great salespeople.
At Tribe Wellness Sales, we're on a mission to help pets live longer, healthier lives through supplements that actually deliver. But here's the catch: too many pet owners grab a product online and then flounder-unsure how to use it or missing the guidance to make it work. That's where you, our Sales Specialist (called a Protocol Review Specialist in our world), make the difference. Without you, pets miss out on better health, owners lose confidence, and our mission stalls. With you? You're the spark that turns a purchase into a transformation-for pets and their people.
What You'll Do:
  • Sell: You'll sell products and services for our pet client, a company built for pet owners, by pet owners, with over a million happy dogs and growing!
  • Grow: Work with a broad range of potential customers, transforming clients' prospects into brand loyalists.
  • Learn: Work closely with our dedicated leaders, leveraging our top-notch training resources to master the art of selling and representing Tribe's ethos.
  • Earn: Operate with no cap on commission, providing limitless earning potential to integrate with our operations seamlessly.
  • Live: Work from home in a global remote environment, utilizing our communication tools and platforms.

What's In It For You:
  • Earnings: This is an hourly pay + commission role. All US sales reps earn minimum wage (this is permanent, not a draw against commission) in addition to sales commissions, based on your monthly sales. On-target-earnings are estimated between $55,000 - $100K your first year. In addition to the above, we offer fully paid training.
  • Tribe Sales Training: We have a battle-tested training and tool kit we provide for all our sales consultants, including sales training through our learning platform, Rippling, Salesforce, Vonage, Google Workspace, and Slack, ensuring you're primed for success the second you hit the phones.
  • Remote Work: You'll have the freedom of a fully remote position, allowing for a work-life balance that suits your lifestyle.
  • Be Part of the Tribe: No matter your title, you'll join a community that values partnership, advocacy, and growth. We believe in nurturing our team members and fostering an environment of collaboration, support, and mutual success. Check our team success stories here!

What We're Looking For:
  • Highly-driven self starters, who are motivated by growth opportunities and the drive to excel in sales.
  • Knowledge, background, or raw passion around health and wellness.
  • Excellent verbal and written skills, with top-notch communication skills and a knack for building genuine connections.
  • The ability to work 40 hours per week (8 hours per day) starting at 8 AM CST.
  • Reliable internet and equipment are required. Because this position involves frequent phone and video calls, you'll need a setup that can support clear, uninterrupted conversations.
    This means you should have:
    • A fast and reliable laptop or desktop computer, with a working mic, camera, and a headset, so you can comfortably run our call system, Salesforce, and Zoom at the same time.
    • Ethernet connection strongly preferred because it provides the most consistent call quality. (Usually requires only an inexpensive cable you plug into your desktop/laptop and modem.)
    • Enough dedicated internet speed to support calls and video without freezing, delays, or dropped audio. Minimum [10] Mbps download / [5] Mbps upload of dedicated bandwidth, with latency under ~150ms, jitter under ~30ms, and packet loss under ~1%.

Join us if you're ready to play a pivotal role in reshaping the world of pet health and wellness while thriving in a growth-centric global environment with amazing people. If that sounds like you, Tribe Wellness is your tribe. Apply today and work with a very different type of company.
#li-remote
Department Tribe Wellness Specialists Role Wellness Sales Specialists Locations Huntsville Remote status Fully Remote Employment type Full-time