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Remote Call Recording Jobs in Phoenix, AZ (NOW HIRING)

RemX

Remote- Medical Claims Specialist

Phoenix, AZ · On-site +1

$19/hr

... and patient records. * Investigate claim denials, rejections, and discrepancies, and take ... Call center experience preferred but not required. * Positive attitude with a willingness to ...

TaxRise

Remote Sales Representative (AZ)

Phoenix, AZ · Remote

$8.0K - $13K/mo

Accurately record client interactions and financial information to ensure seamless communication ... Comfortable managing high call volumes and follow-ups in a virtual setting * Self-disciplined with ...

ReminderMedia

Remote Account Executive

Phoenix, AZ · Remote

Adapt to a dynamic, high call-volume sales environment (approximately 250 dials per day ... Track record of exceeding sales quotas * Experience working remotely in a sales environment ...

ReminderMedia

Remote Account Executive

Phoenix, AZ · Remote

Adapt to a dynamic, high call-volume sales environment (approximately 250 dials per day ... Track record of exceeding sales quotas * Experience working remotely in a sales environment ...

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All JobsCall Recording JobsRemote Call Recording JobsRemote Call Recording Jobs in Phoenix, AZ

Remote Call Recording information

See Phoenix, AZ salary details

$29.3K

$83.9K

$170.3K

How much do remote call recording jobs pay per year?

As of Aug 26, 2026, the average yearly pay for remote call recording in Phoenix, AZ is $83,857.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $112,200.00 per year, depending on experience, location, and employer.

What is the difference between Remote Call Recording vs Remote Customer Service Representative?

AspectRemote Call RecordingRemote Customer Service Representative
Primary RoleRecording and managing phone calls for quality and complianceAssisting customers, answering inquiries, resolving issues
Required SkillsTechnical knowledge of call systems, attention to detailCommunication skills, problem-solving, empathy
Work EnvironmentCall recording platforms, remote setupCustomer interaction via phone or chat
CertificationsNone typically required, technical familiarity helpfulCustomer service certifications beneficial

Remote Call Recording focuses on capturing and managing calls for quality assurance, while Remote Customer Service Representatives handle direct customer interactions. Both roles often work remotely and require strong communication skills, but their core responsibilities differ significantly.

What are popular job titles related to Remote Call Recording jobs in Phoenix, AZ?

For Remote Call Recording jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Remote Call Recording jobs in Phoenix, AZ look for?

The top searched job categories for Remote Call Recording jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Remote Call Recording jobs?

Cities near Phoenix, AZ with the most Remote Call Recording job openings:

Remote Call Recording jobs near you
Infographic showing various Remote Call Recording job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 81% Full Time, 11% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $83,857 per year, or $40.3 per hour.

Remote Call Center Representative

HKA Enterprises

Tempe, AZ • On-site, Remote

$20/hr

Temporary

Posted 6 days ago

Job description


About the Role
We're hiring a Remote Call Center Representative for a full-time, work-from-home position supporting a 24/7 Support Center handling facilities, utilities, water, and sanitation-related customer service. This role requires a dedicated home office space and upgraded internet service. Employees must be able to work any shift between 12:00 a.m. and 12:59 p.m.
Pay: $20.00- $22.00 per hour DOEWhat You'll Do
  • Respond to alarms, phones, emails, and chats professionally regarding facilities, water, and sanitation issues
  • Research information using all available resources
  • Handle and resolve customer complaints; process orders, forms, and applications
  • Identify and escalate priority issues; route calls to appropriate resources
  • Follow up on customer calls, including callbacks
  • Complete call reports and maintain department standards for attendance and productivity
  • Work outbound call campaigns or serve as a dedicated agent for specific clients
  • Coordinate responses between vendors and customers
  • Enter, dispatch, and complete customer work orders via various software systems
  • Record audio announcements and utilize translation services when necessary
  • Recognize and document trends in customer calls; alert leadership of potential issues
  • Notify technical support of system issues and escalate work stoppages
  • Complete required training within expected timeframes
  • Adhere to Support Center guidelines, including scheduled breaks and shifts
  • Work overtime as needed based on technical, staffing, or client needs
What You Bring
  • High school diploma or GED required
  • 2-4 years of call center/customer service experience (or equivalent combination of education and experience)
  • Strong verbal and written communication skills; clear, pleasant speaking voice
  • Ability to navigate multiple databases (5-7)
  • Basic to intermediate computer skills (Outlook, Word, Excel)
  • Strong problem analysis and problem-solving skills; customer service orientation
  • Excellent organizational skills and attention to detail
  • Adaptability, teamwork, professionalism, and courtesy
  • Stress tolerance and the maturity to work unsupervised in a virtual environment
  • Basic computer troubleshooting skills
  • Ability to adhere to a set schedule with predetermined breaks
  • A distraction-free virtual home work environment
Preferred Qualifications
  • Some college coursework or training beyond high school
  • Knowledge of facilities maintenance, utilities, city services, and/or water/wastewater management
  • Experience with Salesforce, Vonage Telephony, or CMMS platforms (e.g., Maintenance Connection)

#RemoteJobs #CallCenterJobs #CustomerService #WorkFromHome #UtilitiesSupport #CustomerSupport #NowHiring #HiringNow #VirtualJobs #CustomerServiceRep
#LI-MR1
Additional Information
HKA Enterprises is a global workforce solutions firm. If you're seeking a new career opportunity or project experience, our recruiters will work to understand your qualifications, experience, and personal goals. At HKA, we recognize the importance of matching employee goals with those of the employer. We strive to seek credibility, satisfaction, and endorsement from all of our applicants. We invite you to take time and search for your next career experience with us! HKA is an EEO Employer who participates in the US Citizenship and Immigration Services E-Verify Program.
Meet Your Recruiter
Michael Rivera
HKA Enterprises is a global workforce solutions firm. If you're seeking a new career opportunity or project experience, our recruiters will work to understand your qualifications, experience, and personal goals. At HKA, we recognize the importance of matching employee goals with those of the employer. We strive to seek credibility, satisfaction, and endorsement from all of our applicants. We invite you to take time and search for your next career experience with us! HKA is an EEO Employer who participates in the US Citizenship and Immigration Services E-Verify Program.
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About HKA Enterprises

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Fingerville, SC, US

Year founded

1977

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