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Remote Call Monitoring Jobs in Pennsylvania (NOW HIRING)

Senior Site/Civil Engineer

Pittsburgh, PA · On-site +1

$125K - $160K/yr

Louis, MO or Marlton, NJ This can be a remote position for the right candidate. * Develop projects ... Monitor projects productivity, quality, and progress * Monitor and resolve technical issues in a ...

Monitors competition and makes suggestions for product improvements. Assists/trains less ... Remote Our Approach to Office Workplace Type Certain positions outside our branch network may be ...

... call home. We're an agile company that has grown from 15 to 100 team members over the last ten ... Monitor the status of pending document signatures and money transfers to ensure they are completed.

... call home. We're an agile company that has grown from 15 to 100 team members over the last ten ... Monitor the status of pending document signatures and money transfers to ensure they are completed.

Data Support Representative

PA · On-site +1

$15.25 - $19.50/hr

Gainesville, VA (hybrid) or US Remote The work schedule for this position is Sunday - Thursday, 8am ... Monitoring of Code Request Inbox: * Receive escalated code change requests from customers and ...

Remote Who We Are: Tuesday Health is a value-based palliative care provider group dedicated to ... Help monitor service health, failure rates, and performance; participate in alert triage for ...

Showing results 41-60

Remote Call Monitoring information

See Pennsylvania salary details

$10

$17

$25

How much do remote call monitoring jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote call monitoring in Pennsylvania is $17.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.04 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of someone in a remote call monitoring role?

Daily tasks for Remote Call Monitoring professionals usually involve listening to recorded or live customer calls, evaluating agent performance against company standards, and documenting observations. You will use specialized software to review calls, compile feedback, and sometimes provide actionable recommendations to supervisors or training teams. The role often involves working both independently and collaboratively to spot trends, identify coaching opportunities, and maintain high-quality service levels. This structured yet dynamic environment allows you to directly contribute to a company’s customer experience and overall performance.

What is a remote call monitoring?

A Remote Call Monitoring job involves listening to and evaluating customer service calls to ensure quality, compliance, and performance standards are met. Professionals in this role analyze interactions, provide feedback to agents, and generate reports to improve service efficiency. They may work for call centers, customer support teams, or third-party quality assurance firms. This job often requires strong attention to detail, communication skills, and familiarity with call evaluation software.

What are the key skills and qualifications needed to thrive in the remote call monitoring position, and why are they important?

To excel in Remote Call Monitoring, you need a keen ear for detail, strong analytical abilities, and experience in quality assurance or customer service, often supported by a high school diploma or relevant certifications. Familiarity with call monitoring software, CRM systems, and telecommunication tools is commonly required. Outstanding soft skills include integrity, objectivity, and effective written communication for providing feedback and reporting findings. These qualities are critical to ensure call quality, regulatory compliance, and continuous improvement in customer interactions.

What cities in Pennsylvania are hiring for Remote Call Monitoring jobs? Cities in Pennsylvania with the most Remote Call Monitoring job openings:
Infographic showing various Remote Call Monitoring job openings in Pennsylvania as of August 2026, with employment types broken down into 56% Full Time, and 44% Contract. Highlights an 100% Remote job distribution, with an average salary of $35,896 per year, or $17.3 per hour.

Senior Site/Civil Engineer

GFT.

Pittsburgh, PA • On-site, Remote

$125K - $160K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago


Job description

The growth and diversification of the Power Business Line is a top initiative on both a regional and national scale. Our projects involve the design of high voltage infrastructure to support the upgrading and expansion of the electrical grid including design of wind generation sites, photovoltaic generation sites, electrical substations, transmission lines, and battery storage facilities.  

We are looking for Senior Site/Civil Engineer to join our team in Charlotte, NC, Chicago, IL, Pittsburgh, PA, Roanoke, VA, St. Louis, MO or Marlton, NJ

This can be a remote position for the right candidate.

  • Develop projects from the conceptual phase through design completion in accordance with approved project drawings and specifications
  • Partner with project stakeholders to plan, design, and permit various civil engineering projects in the Power Industry
  • Develop civil design packages including site plan preparation, grading plans and profiles, stormwater management design and calculations, SWPPP, erosion & sediment control, utility coordination, permitting, plan & specifications preparation, and other documents required for industrial power facility construction
  • Provide engineering support during and post-construction to ensure all applicable engineering and construction standards have been met
  • Assist with the preparation of proposals which include scope, schedules, and budgets
  • Coordination and assistance with other company disciplines
  • Manage and schedule execution of projects
  • Monitor projects productivity, quality, and progress
  • Monitor and resolve technical issues in a timely and effective manner
  • Ensure that all projects meet safety standards in accordance with OSHA, state & local regulations and other industry best practices

What you will bring to our firm: 
  • BS in Civil Engineering from ABET accredited university
  • Professional Engineer (PE) License and ability to obtain multiple jurisdictions
  • 7+ years of applicable experience in site development design
  • Proficiency in AutoCAD
  • Knowledge of advanced (3D) design software
  • Excellent oral and written communication skills, able to lead client presentations
  • Proficiency with ArcGIS, HEC-HMS, or HEC-RAS

What we prefer you bring:

  • 2 years experience in the Power/Utility sector as a Site/Civil Engineer
Compensation:
The salary range for this role is $125,000.00 - $160,000.00 Salary is dependent upon experience and geographic location.
 
Featured Benefits: 
  • Hybrid (in-person and remote) work environment.
  • Comprehensive benefits package including wellness programs, parental leave, and pet insurance, in addition to medical, dental, vision, disability, and life insurance.
  • Tax-deferred 401(k) savings plan.
  • Competitive paid-time-off (PTO) accrual.
  • Tuition reimbursement for continued education.
  • Commitment to professional development, access to internal and external training programs, and support of active participation in professional organizations
  • Incentive compensation for eligible positions.

At GFT, a privately held AEC firm, we innovate where transportation, water, power, and buildings converge. We call this the Infrastructure of Life. We measure our success by the strength of our relationships – that’s why we’re the employer of choice for 5,000+ of the industry’s brightest engineers, planners, architects, inspectors, designers, and more.

Our clients choose us for our expertise and prefer us for our nimble approach, creativity, and personal touch. Backed by over a century’s experience, together we’re building a lasting legacy for future generations: stronger communities, a healthier planet, and better lives.
GFT: Ingenuity That Shapes Lives™ is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veterans’ status or other characteristics protected by law.

Unsolicited resumes from third party agencies will be considered the property GFT.

GFT does require the successful completion of a criminal background check for all advertised positions. 

Core Business Hours: 8:00 AM – 5:00 PM
Employment Status: Full-Time

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"California Applicants"

Applicants in the County of Los Angeles - Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Applicants in the City of San Francisco - Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Applicants in the State of California - Qualified applications with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act.

Gannett Fleming does require the successful completion of a criminal background check for all advertised positions.