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Remote Call Monitoring Jobs in Colorado (NOW HIRING)

$250K - $270K/yr

This position is remote for the Western half of the US. GitGuardian is a global cybersecurity scale ... The interview process 1. Video call with a Talent Acquisition team member To discover your ...

Hybrid/Remote Flexibility * Comprehensive Benefits Package * 401K Retirement with Company Match ... The successful candidate will provide phone updates with field personnel; monitor, declare, report ...

Analyst, Traffic Quality

Broomfield, CO · On-site +1

$65K - $75K/yr

Analyst, Traffic Quality Broomfield, CO Hybrid Schedule (M/F remote, T/W/TH in-office) At Magnite ... Monitor and analyze various data sets to identify anomalies, patterns of invalid traffic (IVT), and ...

Digital Marketing Analyst

Louisville, CO · On-site +1

$85K - $115K/yr

This role will own digital marketing analytics, supporting marketing tools to monitor campaign ... This position is remote. The base compensation range for this position is $85,000 - $115,000 ...

Monitor accounts to identify overdue payments and high-risk accounts, utilizing reporting tools and ... or remote, depending on business needs and organizational structure * May involve high call and ...

Virtual Medical Assistant

Castle Rock, CO · On-site +1

$18.50 - $23.75/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

Virtual Medical Assistant

Arvada, CO · On-site +1

$18 - $23.25/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

Virtual Medical Assistant

Northglenn, CO · On-site +1

$18 - $23/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

Virtual Medical Assistant

Brighton, CO · On-site +1

$19 - $24.50/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

Virtual Medical Assistant

Boulder, CO · On-site +1

$18.50 - $23.50/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

Virtual Medical Assistant

Federal Heights, CO · On-site +1

$18 - $23/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

Virtual Medical Assistant

Golden, CO · On-site +1

$18.25 - $23.50/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

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Remote Call Monitoring information

See Colorado salary details

$11

$18

$26

How much do remote call monitoring jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for remote call monitoring in Colorado is $18.10, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of someone in a Remote Call Monitoring role?

Daily tasks for Remote Call Monitoring professionals usually involve listening to recorded or live customer calls, evaluating agent performance against company standards, and documenting observations. You will use specialized software to review calls, compile feedback, and sometimes provide actionable recommendations to supervisors or training teams. The role often involves working both independently and collaboratively to spot trends, identify coaching opportunities, and maintain high-quality service levels. This structured yet dynamic environment allows you to directly contribute to a company’s customer experience and overall performance.

What is a Remote Call Monitoring job?

A Remote Call Monitoring job involves listening to and evaluating customer service calls to ensure quality, compliance, and performance standards are met. Professionals in this role analyze interactions, provide feedback to agents, and generate reports to improve service efficiency. They may work for call centers, customer support teams, or third-party quality assurance firms. This job often requires strong attention to detail, communication skills, and familiarity with call evaluation software.

What are the key skills and qualifications needed to thrive in the Remote Call Monitoring position, and why are they important?

To excel in Remote Call Monitoring, you need a keen ear for detail, strong analytical abilities, and experience in quality assurance or customer service, often supported by a high school diploma or relevant certifications. Familiarity with call monitoring software, CRM systems, and telecommunication tools is commonly required. Outstanding soft skills include integrity, objectivity, and effective written communication for providing feedback and reporting findings. These qualities are critical to ensure call quality, regulatory compliance, and continuous improvement in customer interactions.

What are popular job titles related to Remote Call Monitoring jobs in Colorado? For Remote Call Monitoring jobs in Colorado, the most frequently searched job titles are:

Call-When-Needed Wildland Fire Training Instructor

The Ember Alliance

Fort Collins, CO • On-site, Remote

Contractor

Posted 16 days ago


Job description

Company Description
The Ember Alliance is a national organization of fire practitioners, researchers, analysts, and instructors dedicated to increasing the pace and scale of prescribed fire and planning. The Ember Alliance is dedicated to supporting fire as a natural process in fire-adapted ecosystems on a landscape scale to improve ecosystem function and health and increase wildfire resilience.
TEA's Training Program builds skills and confidence for fire practitioners from all backgrounds and experience levels in an inclusive and supportive learning environment. Our training events offer well-rounded skill sets for fire practitioners to help build capacity for the fire management community We are dedicated to creating a better educational experience to reach underserved and underrepresented populations to promote a more diverse fire management community. TEA's Training Department is part of a rapidly growing organization with lots of opportunities for creativity and programmatic expansion.
The Ember Alliance provides an open, transparent, and just organization and workplace. We strive for clear, open, and kind communication and are committed to centering, recruiting, hiring, mentoring, and supporting fire practitioners from traditionally underserved and underrepresented communities. We are dedicated to building a better way to do fire management, that recognizes the inherent value of our employees, that supports work / life balance, and provides an environment that supports growth.
Job Description
The successful candidate will have strong experience in conducting wildland fire training events (with a particular focus on 100-200-level courses and saw training), extensive prescribed fire and wildland fire experience, strong communication skills, and a clear commitment to working with diverse populations. They will work under direction of the Assistant Director of Training to:
  • Assist with implementation of training events for TEA, partner organizations (state, federal, non-profit, youth corps, Department of Defense lands, etc.)
  • Implement blended curriculum including virtually (instructor led online) and experientially (hands-on)
  • Teach 'non-traditional' soft skills during NWCG courses (e.g. self-care/stress management, conflict resolution, anti-bullying, active bystander, etc.)
  • Train underserved and underrepresented populations (POC, women, landowners, Department of Defense, etc.)
  • Build skills and confidence for fire practitioners from all backgrounds and experience levels in an inclusive and supportive learning environment
  • Manage work assignments with minimal direction from supervisors
  • May oversee staff, volunteers, and individuals or crews from other agencies or organizations when serving in a leadership role during training
  • Occasionally engage in prescribed fire operations and/or support a prescribed fire IMT during Training Events
  • Demonstrate a strong work ethic, including a commitment to principles of Duty, Integrity and Respect. Actively participate in creating a kind, safe and healthy work environment which encourages the diversity, equity and inclusion of all people.

Qualifications
Minimum Qualifications
  • High school diploma or equivalent
  • Qualified as at least Single Resource Boss, (and FAL2 if instructing for an S-212)
  • M-410 or teaching equivalent and ability to be lead instructor for 100 and 200-level NWCG courses
  • Experience implementing National Wildfire Coordinating Group (NWCG) classes in person and/or virtually including S-130/190 and S-212
  • Clear verbal communication skills and strong organizational skills
  • Strong interpersonal skills and enthusiasm for teaching
  • Effective knowledge of common software applications (e.g. Microsoft Office Suite)

Preferred Qualifications
  • Experience teaching diverse populations, especially 18-25 young adults from underserved and underrepresented communities, including Conservation Crews or Youth Corps
  • Knowledge of adult learning pedagogy
  • Experience working with partner organizations to organize and implement training events
  • Experience as cadre on a Training Exchange (TREX)
  • Experience working on Department of Defense (DoD) lands (military installations)
  • Fire Effects Monitor (FEMO)
  • Incident Commander Type 4 (ICT4)
  • Wilderness First Responder or higher medical qualifications
  • Strong saw skills and saw skill training experience

We strongly encourage any individual that meets 80% or more of requirements to apply.
Additional Information
Fitness and Red Card Requirements
You must pass the arduous pack test annually and maintain a Red Card with currency in the position you are acting:
  • Lead Instructor: Double Single Resource
  • Assistant Instructor: Singe Resource Boss Trainee, FFT1, Senior Firefighter
  • Training Technician: FFT1
  • All instructors on S-212 classes must maintain currency as a FAL2 or higher

Projects may require remote work outdoors in adverse conditions on steep and rugged terrain and/or in inclement and variable weather conditions. Employees must abide by The Ember Alliance's current Covid policies.
Schedule Requirements
The schedule will vary depending on training needs. Training Projects may require working 10-12 hour days and/or outside of normal business hours, working during weekends and/or up to 14 days continuously, and travel for extended periods of time. Flexible work schedules will be considered to accommodate family or other commitments.
Pay
Call-When-Needed Instructor pay is determined by the position in which you are acting for a specific training:
  • Lead Instructor (Double Single Resource, M-410): $24.00/hr
  • Assistant Instructor (Single Resource Trainee/ FFT1): $21.50/hr
  • Unit Instructor (FFT1 Qualification): $18/hr

Overtime is expected and will be based on operational needs. The Ember Alliance is an equal opportunity employer.
Location
The Ember Alliance is headquartered in Fort Collins; GPPFM is based in Loveland, CO. Our team works nationally on training assignments; the job may require extended travel.
How to Apply
Interested applicants should submit a one-page cover letter, two professional references who have seen you teach or a video recording of you teaching, resume, and fire master record. Copies of all NWCG certificates and all pages of completed task books must be provided prior to employment. Application is rolling. Please specify your earliest available start date.