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Remote Call Center Manager Jobs in Colorado (NOW HIRING)

IQUASAR LLC

Service Center Analyst

Denver, CO · Remote

$21.63/hr

Using our signature consulting methodology that we call The Makpar Way, we help agencies navigate ... Position Type: Full-time-Remote * Location: Washington, DC or Denver, CO The Position: Makpar has ...

Makpar

Service Center Analyst

Denver, CO · Remote

We combine functional and technical expertise in cloud engineering, data management, cybersecurity ... Using our signature consulting methodology that we call "The Makpar Way," we help agencies navigate ...

Makpar

Service Center Analyst

Denver, CO · On-site +1

We combine functional and technical expertise in cloud engineering, data management, cybersecurity ... Using our signature consulting methodology that we call "The Makpar Way," we help agencies navigate ...

Teledyne

Software Support Analyst

Englewood, CO · Remote

$51K - $68K/yr

Works, as part of the call center and mostly by remote access, with customers to gather and analyze ... Follows all quality management procedures for prioritization and recordkeeping. * Works with others ...

Pitch Health Solutions LLC

Transfer Agent

Denver, CO · On-site +1

$25/hr

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

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Remote Call Center Manager information

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$31K

$67.1K

$115.1K

How much do remote call center manager jobs pay per year?

As of Jun 28, 2026, the average yearly pay for remote call center manager in Colorado is $67,122.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $78,900.00 per year, depending on experience, location, and employer.

What is a Remote Call Center Manager job?

A Remote Call Center Manager oversees the operations of a virtual call center, ensuring efficiency, quality customer service, and team performance. They are responsible for managing remote agents, monitoring key performance indicators, implementing training programs, and optimizing workflows. They also coordinate technology platforms, address customer concerns, and develop strategies to improve service levels. Strong leadership, communication, and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Call Center Manager position, and why are they important?

A Remote Call Center Manager should possess strong leadership, organizational, and customer service skills, along with experience in managing virtual teams and a relevant business or communications degree. Familiarity with cloud-based contact center software, CRM systems, and metrics dashboards is essential, and certifications like Six Sigma or COPC can be advantageous. Exceptional communication, problem-solving, and motivational abilities help build trust and maintain high team morale. These skills ensure effective remote operations, high-quality customer interactions, and achievement of performance goals.

What are some common challenges faced by Remote Call Center Managers, and how can they be addressed?

Remote Call Center Managers often face challenges such as maintaining team engagement, ensuring consistent communication, and monitoring performance across a distributed workforce. Overcoming these obstacles typically involves leveraging robust digital collaboration tools, setting clear expectations, and establishing regular virtual check-ins. Additionally, fostering a strong team culture through recognition programs and ongoing coaching can help maintain motivation and accountability. By actively addressing these challenges, managers can create a productive and positive remote work environment that delivers excellent customer service.

What are the most commonly searched types of Remote Call Center jobs in Colorado? The most popular types of Remote Call Center jobs in Colorado are:
What are popular job titles related to Remote Call Center Manager jobs in Colorado? For Remote Call Center Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Manager jobs in Colorado look for? The top searched job categories for Remote Call Center Manager jobs in Colorado are:
What cities in Colorado are hiring for Remote Call Center Manager jobs? Cities in Colorado with the most Remote Call Center Manager job openings:
Remote Call Center Manager jobs near you
RN Centralized Call Center (CCC) - Remote

RN Centralized Call Center (CCC) - Remote

The Denver Hospice

Denver, CO • On-site, Remote

$38.13 - $44.80/hr

Part-time

Medical, Life, Retirement, PTO

Posted 26 days ago

Job description

The Denver Hospice has an immediate opening for a Registered Nurse, Centralized Call Center. Please note: Colorado residents are preferred.
LOCATION: Denver, CO - Remote
STATUS: PRN
SCHEDULE: Varies
PAY RANGE: $38.13 - $44.80 per hour (plus differentials)
SUPPLEMENTAL PAY: Based on position, schedule and/or availability: Shift Diffs/Overtime
MILEAGE AND EXPENSE REIMBURSEMENT: Sixty-two and a half cents per mile - one of the highest in the industry!
CULTURE, BENEFITS AND PERKS:
  • We value engagement, community, and outreach initiatives and know it matters for our team members and our patients. We provide welcoming and supportive care to our patients and a work environment where all team members feel respected and valued.
  • We support a culture of work-life balance and provide team members with two, free, confidential and robust benefit programs designed to provide solutions to the logistical and financial problems that arise in life.
  • Employer pays over 90% of employee medical premium in some plans
  • Health Savings Account (HSA) with significant Employer Funding: Single $1,000, Family $2,000
  • Extensive Paid Time Off (PTO/Vacation Pay): 18 days in the first year for FT team members
  • Seven Paid Holidays with an additional Floating Holiday
  • 403(b) Retirement Plan with Employer Match: 50% match up to 8% of total compensation
  • Company-Paid Life and AD&D Insurance
  • Career & Logo wear
  • Education Reimbursement Program
  • Clinical Career Ladders
  • Certification Pay
  • Generous Discover-a-Star Team Member Referral Program
  • Team Member Service Awards
  • Early Wage Access
  • Legal and Identity Protection
  • Robust Leadership Development Training Programs

REWARDING WORK YOU WILL DO:
Responsible for answering after-hour calls in an effort to facilitate caller access to appropriate level of care. The RN-CCC functions as a resource and provides support across all affiliates.
  • Responds to incoming calls in a timely, professional manner and triages (as appropriate) to address and/or support the needs of the caller.
  • Coordinates and collaborates with providers, the medical directors, nurses, social workers, chaplains and other professionals to evaluate and address patient needs
  • The RN-CCC assesses needs, offers clinical options, as well as referrals, to health care providers, services and community resources using telephone and information system technologies.
  • Promotes wellness and informed decisions by providing general health information, home care advice and/or prevention concepts.
  • Telephonically provides skilled nursing coordination of care to patient/family/facility as determined by plan of care (POC).
  • Reviews care plan with patient/family and communicates with attending provider for medication and supply ordering. Provides nursing support based on patient/family goals to achieve life closure. Modifies care plan as necessary.
  • Utilizes sound nursing judgement and strong assessment skills to perform complex telephone interview and triaging as appropriate.

WHAT WE ARE GOING TO LOVE ABOUT YOU:
  • Minimum Education: Graduate of an accredited school of nursing. BSN preferred.
  • Minimum Experience: 1-2 years of experience in hospice/palliative care, medical/surgical, public health, oncology, acute care or home health.
  • Required License: Current Colorado RN license. Valid Colorado state driver license and proof of auto insurance.
  • Current CPR certification.

PHYSICAL REQUIREMENTS:
  • Ability to lift minimum of 30 lbs.

Care Synergy is a network of mission driven, nonprofit healthcare organizations dedicated to caring for very ill, frail, and primarily elderly individuals by keeping them at home and out of the hospital while maximizing comfort, dignity, and quality of life.
The Care Synergy enterprise includes a group of collaborating nonprofit Affiliates across Colorado's Front Range that share resources, expertise, and infrastructure to deliver high quality, compassionate care. Collectively, the enterprise generates approximately $100 million in annual revenue and serves thousands of individuals and families each year through hospice, home health, palliative care, CAPABLE, wellness, and PACE programs.
Across the Care Synergy network, the organizations provide significant community impact, including more than 7,000 hospice patients served annually, more than 2,000 palliative care patients, more than 355,000 hospice days of care each year, and more than $1.6 million in charitable care provided annually.
Care Synergy affiliated programs include The Denver Hospice, Pathways Hospice, Pikes Peak Hospice and Palliative Care, Colorado Visiting Nurse Association, CAPABLE, and Superior Medical Equipment, along with PACE programs including Colorado PACE and Pathways PACE.
If you need assistance completing the electronic application please contact our Talent Acquisition team via email at cs-recruitment@caresynergynetwork.org. You may also call the Human Resources Department at (303) 228-5647. Applications can be completed in-person at any one of our affiliate office locations.
The Organization does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, disability, creed, ancestry, genetic information, marital status, sexual orientation/identity, transgender status, military or veteran status, or any other characteristic protected by federal, state, or local law. This prohibition includes unlawful harassment based on any of these protected classifications.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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