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Remote Call Monitoring Jobs in Alabama (NOW HIRING)

DSI Security Services

RVM Operations Manager

Dothan, AL · Remote

$65K - $75K/hr

The Remote Monitoring Center Manager will play a critical role in shaping the future of DSI's nationwide remote video monitoring and security technology services. If you have experience leading a ...

Transform9

Core Platform Engineer

Birmingham, AL · On-site +1

... and call routing engine * Own features end-to-end: design, implementation, tests, deployment, and monitoring * Set and uphold engineering standards through code review, design feedback, and ...

Transform9

Core Platform Engineer

Birmingham, AL · On-site +1

... and call routing engine * Own features end-to-end: design, implementation, tests, deployment, and monitoring * Set and uphold engineering standards through code review, design feedback, and ...

Transform9

Integration Engineer

Birmingham, AL · On-site +1

$97K - $131K/yr

Transform9 builds AI agents that answer every call for physician practices - scheduling ... Own integration reliability - build robust error handling, retry logic, and monitoring for critical ...

Transform9

Integration Engineer

Birmingham, AL · On-site +1

$97K - $131K/yr

Transform9 builds AI agents that answer every call for physician practices - scheduling ... Own integration reliability - build robust error handling, retry logic, and monitoring for critical ...

Transform9

Infrastructure / DevOps Engineer

Birmingham, AL · On-site +1

$49.50 - $67.75/hr

Transform9 builds AI agents that answer every call for physician practices - scheduling ... Monitor platform health, define SLOs/SLAs, and build alerting and observability tooling * Respond ...

Transform9

Infrastructure / DevOps Engineer

Birmingham, AL · On-site +1

$49.50 - $67.75/hr

Transform9 builds AI agents that answer every call for physician practices - scheduling ... Monitor platform health, define SLOs/SLAs, and build alerting and observability tooling * Respond ...

MCI Careers

$21 - $23/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

MCI Careers

$21 - $23/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

ARLINGTON HOLDING COMPANY

REGIONAL MANAGER

Birmingham, AL · Remote

$73K - $98K/yr

Remote - Regional Travel Required | Full-Time | Exempt About the Role At Arlington Properties ... If you thrive on variety -- one day coaching a property manager through a tough personnel call, the ...

Arlington Properties, Inc.

REGIONAL MANAGER

Huntsville, AL · On-site +1

$77K - $104K/yr

Remote - Regional Travel Required Full-Time Exempt About the Role At Arlington Properties, Regional ... If you thrive on variety - one day coaching a property manager through a tough personnel call, the ...

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Showing results 21-40

All JobsCall Monitoring JobsRemote Call Monitoring JobsRemote Call Monitoring Jobs in Alabama

Remote Call Monitoring information

See Alabama salary details

$9

$15

$22

How much do remote call monitoring jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote call monitoring in Alabama is $15.60, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $17.21 per hour, depending on experience, location, and employer.

What is a remote call monitoring?

A Remote Call Monitoring job involves listening to and evaluating customer service calls to ensure quality, compliance, and performance standards are met. Professionals in this role analyze interactions, provide feedback to agents, and generate reports to improve service efficiency. They may work for call centers, customer support teams, or third-party quality assurance firms. This job often requires strong attention to detail, communication skills, and familiarity with call evaluation software.

What are the typical daily responsibilities of someone in a remote call monitoring role?

Daily tasks for Remote Call Monitoring professionals usually involve listening to recorded or live customer calls, evaluating agent performance against company standards, and documenting observations. You will use specialized software to review calls, compile feedback, and sometimes provide actionable recommendations to supervisors or training teams. The role often involves working both independently and collaboratively to spot trends, identify coaching opportunities, and maintain high-quality service levels. This structured yet dynamic environment allows you to directly contribute to a company’s customer experience and overall performance.

What are the key skills and qualifications needed to thrive in the remote call monitoring position, and why are they important?

To excel in Remote Call Monitoring, you need a keen ear for detail, strong analytical abilities, and experience in quality assurance or customer service, often supported by a high school diploma or relevant certifications. Familiarity with call monitoring software, CRM systems, and telecommunication tools is commonly required. Outstanding soft skills include integrity, objectivity, and effective written communication for providing feedback and reporting findings. These qualities are critical to ensure call quality, regulatory compliance, and continuous improvement in customer interactions.

What are popular job titles related to Remote Call Monitoring jobs in Alabama?

For Remote Call Monitoring jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Remote Call Monitoring jobs in Alabama look for?

The top searched job categories for Remote Call Monitoring jobs in Alabama are:

What cities in Alabama are hiring for Remote Call Monitoring jobs?

Cities in Alabama with the most Remote Call Monitoring job openings:

Remote Call Monitoring jobs near you
Infographic showing various Remote Call Monitoring job openings in Alabama as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 14% Part Time, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $32,458 per year, or $15.6 per hour.

Remote Customer Service Representative

Liveops

Huntsville, AL • Remote

$20/hr

Contractor

Re-posted 9 days ago

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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