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Remote Call Center Jobs in Chicago, IL (NOW HIRING)

Liveops

Remote Customer Service Representative

Gary, IN · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Winsby Inc

Caller (Remote)

Chicago, IL · On-site +1

Our corporate office and call center is located in Chicago's Loop. We provide outbound calling ... Market research Hours are flexible to accommodate almost any schedule, and we do allow remote ...

Winsby Inc

Caller (Remote)

Chicago, IL · Remote

Our corporate office and call center is located in Chicago's Loop. We provide outbound calling ... Market research Hours are flexible to accommodate almost any schedule, and we do allow remote ...

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Pharmacy Technician (Remote in Florida, Wisconsin, Indiana, Illinois)

Chicago, IL · Remote

$18 - $20/hr

Remote Summary: The Customer Care Frontline Specialist serves as the primary point of contact for ... or Call Center Experience Essential Duties and Responsibilities: Process customer orders via ...

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How much do remote call center jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote call center in Chicago, IL is $18.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.81 per hour, depending on experience, location, and employer.

What is a remote call center?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are the key skills and qualifications needed to thrive in a remote call center position?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.

What are the most commonly searched types of Call Center jobs in Chicago, IL?

The most popular types of Call Center jobs in Chicago, IL are:

What are popular job titles related to Remote Call Center jobs in Chicago, IL?

For Remote Call Center jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Remote Call Center jobs in Chicago, IL look for?

The top searched job categories for Remote Call Center jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Remote Call Center jobs?

Cities near Chicago, IL with the most Remote Call Center job openings:

Remote Call Center jobs near you
Infographic showing various Remote Call Center job openings in Chicago, IL as of August 2026, with employment types broken down into 73% Full Time, 17% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $38,410 per year, or $18.5 per hour.

Remote - Legal Customer Service Representative

Law Offices of Robert S. Gitmeid & Associates

Chicago, IL • Remote

$23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

  • Full-Time: Help Desk
  • Location: Remote
  • Compensation: $23.00 / hour  (Hours- Training Requirement)
  •  To get you started, we have a 6-week (REMOTE) training program from (9:00 AM - 6:00 PM EST) Monday thru Friday, after the training is completed.
  • Your schedule will be Monday through Friday, 11:00 AM to 8:00 PM EST, in a fully remote capacity with no weekend shifts.
We are a consumer protection law firm located in the Financial District of New York City, providing representation to consumers who have been harassed or otherwise deceived by creditors and debt collectors. With our growing firm, we offer you the opportunity to develop your career in a practice that is rich in variety and challenges. If you desire to work with other talented people who share a passion for professionalism and growth, then a career with us may be a perfect fit for you!

Remote - Legal Customer Service Representative (EST Candidates Only)

We're currently seeking a remote full-time Legal Customer Service Representative to provide our firm's attorneys with administrative support.  We offer an exceptional opportunity for a dedicated individual looking to thrive in a fast-paced environment while gaining valuable expertise and growing with our firm.
  • Managing (high-volume) client interactions within a structured call center environment.
  • Use Salesforce CRM software to facilitate the process of responding to clients' concerns via phone.
  • Working with collections agencies via phone to obtain documentation of settlements.
  • Reviewing documents sent to our office by both clients and collections agencies and ensuring they meet certain criteria.
  • Uploading these documents to our system.
  • Other ad hoc tasks as needed.
  • Minimum of (1-2) year office support experience.
  • Possess superior organizational and time-management skills.
  • Must be computer literate: Ability to easily learn the Firm's case management software.
  • Highest ethical standards and professional integrity.
  • Strong interpersonal skills and ability to communicate effectively with clients, staff, and outside parties.
  • Fluent in Spanish a plus.
  • Experience with Salesforce a plus.

  • Compensation is competitive and commensurate with expertise and previous experience
  • Training & Guidance
  • Medical, Dental & Vision Benefits
  • 401K Benefits with Employer Match
  • Paid Time Off (PTO)
  • Pre-Tax Transit Benefits
  • An incredible team of smart and supportive people!

This Firm participates in E-Verify and will provide the federal government with your Form I-9 information to confirm authorization to work in the United States.

Apply