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Remote Call Center Trainer Jobs in Wisconsin (NOW HIRING)

$20/hr

  • Medical

Previous sales, customer service, call center, or health insurance experience preferred * Strong ... A 100% remote work environment * Instructor-led virtual training designed to prepare you for your ...

Posted today

$20/hr

  • Medical

Previous sales, customer service, call center, or health insurance experience preferred * Strong ... A 100% remote work environment * Instructor-led virtual training designed to prepare you for your ...

Posted today

$20/hr

  • Medical

Previous sales, customer service, call center, or health insurance experience preferred * Strong ... A 100% remote work environment * Instructor-led virtual training designed to prepare you for your ...

Posted today

$20/hr

  • Medical

Previous sales, customer service, call center, or health insurance experience preferred * Strong ... A 100% remote work environment * Instructor-led virtual training designed to prepare you for your ...

Posted today

$20/hr

  • Medical

Previous sales, customer service, call center, or health insurance experience preferred * Strong ... A 100% remote work environment * Instructor-led virtual training designed to prepare you for your ...

Posted today

$20/hr

  • Medical

Previous sales, customer service, call center, or health insurance experience preferred * Strong ... A 100% remote work environment * Instructor-led virtual training designed to prepare you for your ...

Posted today

$20/hr

  • Medical

Previous sales, customer service, call center, or health insurance experience preferred * Strong ... A 100% remote work environment * Instructor-led virtual training designed to prepare you for your ...

Posted today

Deposit Operations Specialist

Eau Claire, WI · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

One (1) year of work-related experience consisting of call center or customer service support ... Remote Work Arrangements * Colleague Pricing on Secondary Market Mortgage Loans * Colleague Beyond ...

Showing results 21-40

Remote Call Center Trainer information

What is a remote call center trainer?

A Remote Call Center Trainer is a professional who develops and delivers training programs to call center employees from a remote location. They use virtual tools and platforms to teach new hires and existing staff about customer service protocols, company products, communication skills, and software systems. Their role is crucial in ensuring that call center agents are well-prepared to handle customer interactions effectively. Remote trainers often conduct live training sessions, create e-learning modules, and assess employee performance to identify areas for improvement.

What are the key skills and qualifications needed to thrive as a remote call center trainer?

To thrive as a Remote Call Center Trainer, you need expertise in contact center operations, adult learning principles, and strong communication skills, usually backed by experience in training or customer service roles. Familiarity with virtual training platforms, learning management systems (LMS), and call center software is typically required. Outstanding interpersonal skills, adaptability, and motivational abilities help trainers engage remote teams and foster a positive learning environment. These skills ensure effective knowledge transfer, high employee engagement, and improved customer service performance across distributed teams.

How does a remote call center trainer effectively engage and support agents in a virtual environment?

Remote Call Center Trainers use a variety of digital tools such as video conferencing, interactive e-learning modules, and virtual breakout rooms to deliver engaging training sessions. They often schedule regular check-ins and provide real-time feedback to ensure agents are retaining key concepts and feel supported despite not being in a physical office. Building rapport and fostering team collaboration remotely can be a challenge, so trainers typically implement icebreakers, group discussions, and peer-learning activities to create a sense of community. Effective communication and adaptability are crucial, as trainers must quickly address technical issues or varying learning needs within a distributed team.

What is the difference between Remote Call Center Trainer vs Remote Customer Service Supervisor?

AspectRemote Call Center TrainerRemote Customer Service Supervisor
CredentialsTraining certifications, call center experienceCustomer service experience, leadership skills
Work EnvironmentRemote, training sessions, workshopsRemote, overseeing customer service teams
Employer & Industry UsageCall centers, BPO companies, corporate trainingCall centers, customer support departments
Search & Comparison IntentTraining roles, call center trainingSupervisory roles, customer service management

The Remote Call Center Trainer focuses on developing and delivering training programs for call center agents, ensuring they meet performance standards. In contrast, the Remote Customer Service Supervisor manages and oversees customer service teams, handling escalations and ensuring quality. Both roles require call center experience, but their primary functions differ: training versus supervision.

What cities in Wisconsin are hiring for Remote Call Center Trainer jobs?

Cities in Wisconsin with the most Remote Call Center Trainer job openings:

Infographic showing various Remote Call Center Trainer job openings in Wisconsin as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Licensed Health Insurance Agents - Medicare

Sagility LLC

Remote

$20/hr

Full-time

Medical

Posted 8 hours ago

Posted today


Sagility rating

4.6

Company rating: 4.6 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

62nd of 71 rated call and contact centers


Job description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Licensed Health Insurance Agents - Medicare

Job Description:

Put your health insurance license to work.

BroadPath, a Sagility Company, is seeking Licensed Health Insurance Agents to join our growing remote Medicare sales team.

Whether you're an experienced Medicare sales professional or newer to the health insurance industry, this is an opportunity to build your skills and grow your experience while helping customers make important healthcare decisions.

As a Licensed Health Insurance Agent - Medicare, you'll provide consultative sales support to customers exploring Medicare health plans. You'll use your product knowledge, communication skills, and ability to connect with people to understand each customer's needs, explain available plan options and benefits, and confidently guide them toward the plan that best meets their needs.

This is a seasonal, fully remote opportunity. Schedules, pay rates, program details, and assignment length may vary based on business and client needs.

What You'll Be Doing

You'll help customers navigate important healthcare decisions by making Medicare options easier to understand. Whether you're answering questions, explaining plan benefits, identifying customer needs, or helping complete an enrollment, you'll have the opportunity to create a positive experience while working toward successful sales outcomes. As a Licensed Health Insurance Agent - Medicare, on a typical day, you'll:

  • Answer inbound calls from customers exploring Medicare health insurance options
  • Conduct comprehensive needs assessments using active listening and consultative sales techniques
  • Educate customers on available Medicare health plans, benefits, products, and services
  • Recommend solutions based on each customer's individual healthcare and coverage needs
  • Confidently guide conversations toward a successful enrollment
  • Complete health plan enrollments while meeting applicable sales and performance expectations
  • Identify additional customer needs and available solutions when appropriate
  • Build trust with members and prospective customers through clear, compassionate communication
  • Navigate multiple systems while maintaining accuracy, efficiency, and compliance
  • Protect customer information and follow all applicable privacy, security, and HIPAA requirements
  • Represent BroadPath, a Sagility Company, and our client partners with professionalism and care

What You Will Bring to the Role

  • Active resident Health Insurance Producer License
  • Ability to obtain reciprocal state health insurance licenses when required
  • High school diploma or equivalent
  • Previous sales, customer service, call center, or health insurance experience preferred
  • Strong communication and active listening skills
  • Customer-focused approach with the ability to build trust and rapport
  • Strong computer navigation skills and the ability to work efficiently across multiple systems
  • Ability to maintain accuracy and attention to detail in a fast-paced environment
  • Ability to remain seated for extended periods while working productively in a remote environment

What You Can Expect

At BroadPath, a Sagility Company, we want you to have the tools, support, and connection you need to be successful while working remotely. You can expect:

  • A 100% remote work environment
  • Instructor-led virtual training designed to prepare you for your Medicare client assignment
  • Support and coaching from your leadership team throughout your assignment
  • A collaborative virtual environment where communication and teamwork are important
  • Company-provided laptop, headset, and Bhive webcam
  • Weekly pay
  • Opportunities to earn additional compensation through training, performance, attendance, and project-specific incentives

Compensation Highlights

  • Starting pay: Base hourly par rate starting at $20.00 per hour, with opportunities to earn more based on experience
  • Training completion bonus for employees who achieve 95% or higher attendance during training and 100% attendance during the first week of production
  • End-of-season bonus based on performance, attendance, and client metrics
  • Project-specific incentive opportunities, with details shared during the interview process
  • Additional bonus information provided during training
  • Paid training

Your Schedule

Schedules are assigned based on business and client needs and may fall within:

  • Monday - Sunday | 8:00 AM-10:00 PM (Client Local Time)

Specific schedules and program details will be discussed during the interview and assignment process.

What You Will Need to Work from Home

Before your first day, you'll need:

  • 19" or larger monitor with VGA or HDMI port and appropriate cable
  • USB wired mouse (USB wired keyboard optional)
  • Reliable, hardwired internet connection with a minimum of 25 Mbps download / 10 Mbps upload
  • Ethernet cable
  • Private, distraction-free workspace that protects member confidentiality and minimizes background noise

Please note: Wi-Fi, cellular, hotspot, and other wireless internet connections are not supported, as they cannot maintain the secure VPN connection required for this role.

What We Provide

BroadPath, a Sagility Company, provides the equipment you need to be successful for the duration of your assignment, including:

  • Laptop
  • Headset
  • Bhive webcam

About BroadPath, a Sagility Company

BroadPath, a Sagility Company, brings together people, technology, and healthcare expertise to support exceptional experiences for the members and organizations we serve.

Our remote teams play an important role in helping customers navigate healthcare with greater clarity and confidence. We value collaboration, accountability, and the ability to make a positive impact through every interaction.

Employment may be contingent upon successful completion of background checks, previous employment verification, education verification, licensing requirements, and other screening requirements applicable to the position or client assignment.

BroadPath, a Sagility Company, uses market-based compensation practices to ensure competitive pay. Your starting rate will be determined based on your experience, qualifications, geographic location, applicable market data, and client or program requirements.

BroadPath a Sagility Company is an Equal Opportunity Employer/Veteran/Disability.

Location:

Work@Home Florida (EST)United States of America

What Sagility employees say

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Benefits

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