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Remote Call Center Representative Jobs in Dallas, TX

MMC Group LP

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Bilingual Spanish Call Center Representative

Irving, TX · Remote

$18/hr

Remote Position Type: Full-Time Schedule: Monday-Friday Paid Training: Monday-Friday, 8:30 AM-5:30 ... This position is ideal for candidates with recent call center, customer service, HR, or benefits ...

New

RemX

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$16/Hr. Remote Healthcare Call Center Reps. - Must live near Irving,TX

Carrollton, TX · Remote

$16/hr

ARE YOU SOMEONE WHO LOVES HEALTHCARE AND THE CALL CENTER ENVIRONMENT!!!! Successful Healthcare company seeking motivated call center representatives to support patients! MUST LIVE NEAR IRVING, TX ...

MCI Careers

Call CenterRepresentative

Dallas, TX · Remote

$15.25 - $19.75/hr

Join our team as a Call Center Representative. To be considered for this role, you must complete a ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

RemX

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REMOTE Medical Customer Service Representatives $16/hr

Irving, TX · Remote

$16/hr

... growing remote team. If you have a passion for helping others and thrive in a fast-paced ... Call Center Representative Pay: $16/hr. Weekly Pay plus Benefits Ours of operation: 7am-8pm CST ...

MCI Careers

Call CenterRepresentative

Dallas, TX · Remote

$15.25 - $19.75/hr

Join our team as a Call Center Representative. To be considered for this role, you must complete a ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

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Remote Call Center Representative information

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How much do remote call center representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote call center representative in Dallas, TX is $17.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.04 per hour, depending on experience, location, and employer.

What is a remote call center representative?

A Remote Call Center Representative handles customer inquiries, support requests, and problem resolution via phone, email, or chat from a remote location. They assist customers with account issues, product information, troubleshooting, and other service-related tasks. Strong communication skills, computer proficiency, and the ability to work independently are essential. This role often requires multitasking and staying professional while providing excellent customer service.

What are some common challenges remote call center representatives face, and how can they overcome them?

Remote call center representatives often face challenges such as staying motivated without in-person supervision, managing distractions at home, and effectively communicating with both customers and teammates virtually. To overcome these, it's important to create a dedicated workspace, use productivity tools to stay organized, and regularly check in with your team through chat or video calls. Staying proactive in seeking feedback and participating in virtual training sessions can also help you stay connected and continually improve your skills. Many employers offer resources and best practices to support their remote staff in overcoming these challenges.

What are the most commonly searched types of Call Center Representative jobs in Dallas, TX?

The most popular types of Call Center Representative jobs in Dallas, TX are:

What are popular job titles related to Remote Call Center Representative jobs in Dallas, TX?

For Remote Call Center Representative jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Representative jobs in Dallas, TX look for?

The top searched job categories for Remote Call Center Representative jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Remote Call Center Representative jobs?

Cities near Dallas, TX with the most Remote Call Center Representative job openings:

Remote Call Center Representative jobs near you
Infographic showing various Remote Call Center Representative job openings in Dallas, TX as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,871 per year, or $17.7 per hour.

Call Center Representative Spanish Bilingual - Roadside

AAA Texas LLC

Dallas, TX • Remote

$21.84/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

AAA Texas rating

8.7

Company rating: 8.7 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

72nd of 315 rated insurance

Job description

Call Center Representative Spanish Bilingual - Roadside

As a remote, work from home AAA Roadside Assistance Call Center Representative – fluent in English/Spanish, you are the first point of contact for our valued members facing distress on the roads. As part of a fast-paced 24/7 operation, you'll have the rewarding opportunity to deliver a totally satisfying member experience by ensuring members are heard, understood, and given the immediate attention they deserve. To empower you in this crucial role, we provide comprehensive training, equipping you with the knowledge needed to deliver legendary service.
​

  • Starting Pay: $19.85/hour, with a scheduled pay increase after 6 months

  • Weekend Shift Differential: earn an additional 10% = $21.84 per hour

  • Bilingual Fluency: English/Spanish fluency assessment provided

  • Tenure-Based Growth: scheduled pay increases up to $2.25 between 6–18 months, based on tenure and maintaining good standing

  • Monthly Incentive Program: additional earning potential after 6 months, tied to performance and tenure

  • Advancement Opportunities


What You Will Do:

  • Field incoming calls from members requiring emergency roadside assistance including services such as towing, locksmith, fuel, battery, and minor mechanical issues.

  • Understand the nature of the member’s distress, ensuring their immediate safety, and document the details promptly and accurately.

  • Maintain a compassionate and composed demeanor, especially during high-intensity calls.

  • Relay critical information to the internal and external teams to expedite the dispatching process.

  • Work collaboratively with the team to ensure the smooth operation of our Emergency Roadside Service.

  • Succeed in a structured environment where performance goals are set and measured, driving member satisfaction.

Work-From-Home Requirements:

  • Dedicated, quiet workspace without interruptions.

  • You must have the ability to directly connect to ISP via Ethernet (No DSL, Satellite, Hot Spots, etc). Modem/Router must be in the same room as the computer equipment with a minimum of 25 mbps download and 5 mbps upload. A company-provided computer and partial internet reimbursement are included to support the reasonable cost of your connectivity.

  • Demonstrated ability to uphold productivity and confidentiality in a remote setting.

  • Regular attendance in virtual team meetings and training sessions.

  • Availability during standard business hours and flexibility for possible shift adjustments.

What You Will Need:

  • Prior customer service experience. Call Center experience is preferred. Bilingual skills in English and Spanish, are required.

  • Ability to provide excellent customer service and thrive in a high-volume call environment.

  • Excellent communication skills, both verbal and written.

  • Empathy and a strong desire to help those in distress.

  • Advanced computer and multi-tasking skills with the ability to talk and type at the same time and navigate multiple systems and screens.

  • Comprehensive understanding of maps, GPS systems, and traffic safety rules.

  • Proficiency in Microsoft Teams and Outlook.

  • High School diploma, GED or equivalent.

Remarkable benefits:

•    Health coverage for medical, dental, vision

•    401(K) saving plans with company match AND Pension    

•    Tuition assistance

•    Floating holidays and PTO for community volunteer programs

•    Paid parental leave

•    Wellness programs

•    Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

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